QUERIES/ERRORS STATUS


QUERY ID CREATED DATE USER ID USER NAME SYSTEM QUERY ATTACHED FILE STATUS IT REMARKS(if any) RESOLVED DATE RESOLVED PERSON ID RESOLVED PERSON NAME
1 20/01/2016 22739 Rajesh Angane SERVICE Service>MSCR>SP wise Report spares description, code, consumption type , cost price are coming in same colum. Which were seperated by VIEW resolved resolved Jan 22 2016 11:59AM ptp489 sangita
2 20/01/2016 22479 Krishnkumar Berde SERVICE We cant view the report of total Contract Due and Done For the Month - Branch. VIEW resolved RESOLVED Jan 21 2016 2:59PM PTP849 SANGITA
3 21/01/2016 21281 GANESH KUMBHAR CNF Product Sr. no. not display in Inv generation VIEW resolved RESOLVED Jan 21 2016 2:58PM PTP488 SHUHEL
4 21/01/2016 SANTOSH SANTOSH SERVICE MS not generated VIEW resolved resolved just check Jan 22 2016 11:59AM ptp489 sangita
5 21/01/2016 SANTOSH SANTOSH SERVICE MSCS CALL REPORTCONTINUATION OF QUERY 4, As disscussed with Mr. Arvind kindly add the Customer ID field too in the report. VIEW resolved PLEASE COORDINATE WITH KK FOR ADDITION,DELETION,MODIFICATION IN THE REPORT AS WELL AS IN FORM. Jan 22 2016 3:34PM PTP489 SANGITA
6 21/01/2016 23608 ANIL KUMAR SAMAL SERVICE Authentication problem date month accepting Dec 2015 VIEW resolved resolve, plse check and conform Jan 22 2016 4:42PM ptp489 sangita
7 22/01/2016 22184 AVINASH R DAMANKAR DM ALLOW EXCESS FOR OFFICE SALE TRANSFER. VIEW resolved Resolved Jan 22 2016 3:30PM 6492 Arvind Singh
8 22/01/2016 RUPAJ RUPA JOSHI SERVICE Getting error while registering complaint in the system. VIEW resolved resolve Jan 22 2016 1:22PM ptp489 sangita
9 22/01/2016 24284 NAMRATA KINI CNF IN FRN REPORT REFERENCE INV NO AND DATE AGAINST WHICH FRN DONE IS NOT REFLECTING PLS INSERT REFERENCE INV NO AND DATE VIEW resolved PLEASE COORDINATE WITH KK FOR ADDITION,DELETION,MODIFICATION IN THE REPORT AS WELL AS IN FORM. Jan 22 2016 3:34PM PTP488 PATEL SHUHEL
10 22/01/2016 RUPAJ RUPA JOSHI SERVICE Unable to transfer data to new franchisee Water Tech in Chattisgarh. VIEW resolved RESOLVED Jan 25 2016 12:15PM PTP489 SANGITA
11 23/01/2016 23608 ANIL SAMAL SERVICE System is no accepting all the documents punched in Dec 2015 for authenticate in Jan 2015 VIEW resolved Problem has been resolved,Please check. Jan 25 2016 11:10AM 6492 Arvind Singh
12 25/01/2016 20339 Subir Kumar Choudhary DM Cheque Dishonour Report should be appearing as per the cheque dishonour Number.Rgds,Subir VIEW resolved Resolved. Jan 25 2016 11:20AM 6492 Arvind Singh
13 25/01/2016 21222 Sachin Gurao SERVICE ERROR IS COMING WHILE PASS THE DOCUMENT RECIEPT ENTRY (FROM CHEENNAI OFFICE TO VASHI OFFICE) PLEASE REOSLE THE ISSUE ON TOP PRIORITY( PAD NO.12171 ,DOCUMENT NO.802851 TO 802575) VIEW resolved Resoled Jan 28 2016 3:07PM ptp489 Sangita
14 25/01/2016 24539 RAJU ROY SERVICE Do not Trade Invoice entry in system to Service Franchise Water Tech(CHATTISGARH)Please find the attachment VIEW resolved Resolved Jan 27 2016 2:48PM ptp489 Sangita
15 25/01/2016 24539 RAJU ROY SERVICE Do not Trade Invoice entry in system to Service Franchise Water Tech(CHATTISGARH)Please find the attachment VIEW resolved Resolved Jan 27 2016 2:48PM ptp489 Sangita
16 27/01/2016 21222 Sachin Gurao SERVICE STN to Ravideep Enterprises,sp MRN recevied but closing stock not shown VIEW resolved Resolved,please check Jan 28 2016 11:24AM 6492 Arvind Singh
17 27/01/2016 21222 Sachin Gurao SERVICE Cancel sales against cheque bounce enrty not save,Resolved the issue on top priority VIEW resolved Resolved,please check Jan 28 2016 11:25AM PTP489 Sangita Chaudhary
18 27/01/2016 21281 GANESH KUMBHAR CNF INVOICE NOT PUNCHING VIEW resolved Resolved Jan 29 2016 11:49AM ptp488 Shuhel
19 27/01/2016 22479 KK CNF UNABLE TO OPEN ACCOUNTS RECEIVABLE REPORT. INV. WISE NOT RECEIVED . VIEW resolved Alternate option given. Jan 29 2016 3:10PM 6492 Arvind Singh
20 27/01/2016 SANTOSH SANTOSH SERVICE Error in Total Contract Due and Done For the Month - Branch. 3rd and 5th row showing as blank impacting completed report. VIEW resolved This is in progress Feb 6 2016 3:30PM ptp489 Sangita
21 27/01/2016 24618 SANTOSH SERVICE Unable to get details of East VIEW resolved Required permission from KK, Please contact to KK first Jan 28 2016 4:13PM ptp489 Sangita
22 28/01/2016 21967 DATTATRAY JUNGHARE CNF 1) All India Report 2 - Stock Ledger (Salable VIEW resolved Alternate option is given Feb 24 2016 5:01PM 6492
23 28/01/2016 23698 Hari prasad D SERVICE Wrongly issued stn ( STN/393/15-16/284) to M/s. Laxmi bhavani Services instead of M/s. Geetha Aqua Service.PLease do the required inter change VIEW resolved Resolved,please check Jan 28 2016 4:09PM ptp489 Sangita
24 28/01/2016 21407 satyavan CNF CNF SYSTEM running very slow VIEW resolved Now its working fine, pls check Jan 28 2016 4:13PM ptp489 Sangita
25 28/01/2016 23608 ANIL SAMAL SERVICE Unable to Login after putting User Id VIEW resolved I have checked, its working fine, please check & confirm Jan 29 2016 10:03AM ptp489 Sangita
26 28/01/2016 23608 ANIL SAMAL SERVICE Unable to Login after putting User ID VIEW resolved I have checked, its working fine, please check & confirm Jan 29 2016 10:03AM ptp489 Sangita
27 29/01/2016 21281 GANESH KUMBHAR CNF CREDIT NOTE NO. 2015/0200 DT 29.01.16 PUNCH IN SYSTEM. AMT SHOWN IN CUSTOMER LEDGER A/C. BUT CREDIT NOTE VOUCHER NOT GENERATE FROM SYSTEM VIEW resolved resolved with alternate option. Feb 1 2016 4:10PM ptp488 Shuhel
28 29/01/2016 24284 NAMRATA KINI CNF WHILE RUNNING ACCOUNTS RECEIVABLE REPORT OPTION VIEW IS NOT DISCLOSING ON SCREEN VIEW resolved Alternate option given.Please discuss with me Jan 29 2016 3:10PM 6492 Arvind Singh
29 29/01/2016 RUPAJ RUPA JOSHI SERVICE Need to add user id which has created Customer id in the Installation Report. VIEW resolved Needs approval from Krishnkumar Berde Feb 2 2016 4:17PM ptp489 Sangita
30 29/01/2016 24168 SANTOSH DM MISMATCH IN CONTRACT DUE AND DONE REPORT, UNABLE TO UPLOAD FILE MAIL FORWARDED. DATED Thu 1/28/2016 6:54 PM VIEW resolved RESOLVED Mar 9 2016 1:12PM PTP489
31 01/02/2016 24561 24561 SERVICE Dear Mr. ArvindThis is to bring to your notice that customer ID : 176859 , name: Ramnik Kotecha showing in system Mumbai S.P. which was confirmed by call centre caller and actual customer belong with Rajkot S.P but it is not showing in system Rajkot and due to problem collection is going in pending till date. Kindly do needful as a very urgent .Details of Customer: ID: 176859 RAMNIK KOTECHA DATE: 30/12/2015 TO 29/12/2015ICCR NO. 791660, AMT: 4600/-ICR NO.431313CHEUQE NO. 017379RegardsVinod Gupta VIEW resolved pls talk to Krishnkumar Berde extn.6337 Feb 1 2016 5:00PM ptp489 sangita
32 01/02/2016 24561 24561 SERVICE Dear Mr. ArvindThat iccr no.789569-Amount.1450/- has been punched by Bhopal S.P M/S USHA WATER BHOPAL. But before authentication ICCR is not showing. Kindly do needful as a urgent.RegardsVinod Gupta VIEW resolved This iccr no. is not punched in the system Feb 2 2016 11:16AM ptp489 Sangita
33 01/02/2016 21281 GANESH KUMBHAR CNF While passing JV Voucher attached error occur VIEW resolved The problem has been solved. Please Check and Confirm Feb 1 2016 3:41PM ptp488 Shuhel
34 01/02/2016 24240 ANJANA SERVICE PLEASE INTERCHANGE ICR NO 441626 CUSTOMER ID 238481 WITH ICR NO 441627 CUSTOMER ID 175015 VIEW resolved need detail information on this topic pls call me on 02230472084 Feb 1 2016 3:28PM
35 01/02/2016 ASESP AVTAR SERVICE PLEAS INTERCHANGE ICR NO 441601 ICCR NO 791995 CUSTOMER ID 216882 WITH ICR NO 441603 ICCR NO 791911 CUSTOMER ID 166749 VIEW resolved need detail information on this topic pls call me on 02230472084 Feb 1 2016 3:28PM
36 01/02/2016 24658 NEEPA PARMAR DM Invoice date is 01.02.2016 instead of 31.01.2016 VIEW resolved resolved Feb 1 2016 4:07PM 2492 arvind singh
37 01/02/2016 24658 NEEPA PARMAR DM Invoice date is 01.02.2016 instead of 31.01.2016 VIEW resolved resolved Feb 1 2016 4:07PM 2492 arvind singh
38 01/02/2016 23668 SANCHIT GUPTA DM PLS GENERATE NEW EMP. CODE AS PER MAIL DATED 01/02/2016 VIEW resolved resolved Feb 24 2016 4:59PM 6492
39 01/02/2016 22184 AVINASH R DAMANKAR DM New customer details to be created in vashi brorder form no Ė 12959FSO NAME Ė GANESH M PACHANGANEREPORTING TO Ė GANESH S BOTEBRANCH HEAD Ė TAPAS P MUKHERJEECUSTOMER DETAILSKITCHEN KRAFT MODULER SYSTMS PVT LTD.D Ė 52, DOMBIVLI MIDC PHASE Ė 2, Behind SHANI MANDEER, Nr.AaRTI INDUSTRIES, DOMBIVLI ( E ) Ė THANE Ė 421 203 MOB Ė 9619167111Email Ė marketing@kitchenkraft.org VIEW resolved resolved Feb 1 2016 4:55PM 6492 Arvind Singh
40 01/02/2016 3112 MUKEEN KHAN DM WE ARE FACING PROBLEM FOR NGMF-20 OLD STOCK ARE NOT REMOVE.PLZ REMOVE IT.MUKEEN KHAN VIEW resolved resolved Feb 1 2016 4:55PM 6492 Arvind Singh
41 01/02/2016 24539 24539 DM ORDER NO-11172 DO NOT ENTRY IN SYSTEM. VIEW resolved resolved Feb 1 2016 4:55PM 6492 Arvind Singh
42 01/02/2016 24539 24539 DM order no-11172 NO CUSTOMER CREATE IN DM SYSTEM VIEW resolved resolved Feb 1 2016 4:55PM 6492 Arvind Singh
43 02/02/2016 24461 Pooja Gandhi SERVICE Kindly block the usage of spares to 1 quantity of a single spare for Eg: pump they can use it once and enter once in the system and not more than that for In Warranty Complaints if the consumption has to be shown more than 1 quantity of a single spare they need to log a new complaint VIEW resolved Put into requirement list Feb 18 2016 5:10PM ptp489 Sangita
44 03/02/2016 23698 Hari prasad D DM 2016 year is not available in reports. Please check VIEW resolved Resolved Feb 3 2016 6:17PM 6492 Arvind Singh
45 03/02/2016 24658 NEEPA PARMAR DM DM System Error - As per Dm Sysyem balance as on 30.11.15 is 35.00 but as on 01.12.2015 it is Rs.0 (zero) VIEW resolved Resolved Feb 9 2016 10:24AM Arvind
46 03/02/2016 24658 NEEPA PARMAR DM DM System Error - As per Dm Sysyem balance as on 30.11.15 is zero(0) but as on 28.02.2014 it is Rs.3935.00 VIEW resolved Resolved Feb 9 2016 10:24AM Arvind
47 03/02/2016 24658 NEEPA PARMAR DM OPENING BALANCE IS NOT REFLECTING. VIEW resolved Resolved Feb 9 2016 10:24AM
48 03/02/2016 21222 Sachin Gurao SERVICE Total SP stock not shown in Franchise stock ledgerThis sp stock not shown in ledger1] Pune water solution2] Shree ent.- Pune3] Viraj water 4] Divya Ent.5] Om yash 6] Sai Ent. Chandrapur7] Sonhira8] Watermart sales VIEW resolved Problem has been resolved,Please check. Feb 17 2016 3:13PM ptp489 Sangita
49 03/02/2016 bharat bharat patel DM Dm -----Report--Petty cash register -- Petty cash Opening Balance not display VIEW resolved Resolved Feb 9 2016 10:25AM Arvind
50 04/02/2016 24618 SANTOSH SERVICE Branch to be changed to Mumbai for attached customer. Wrong branch showing as Agra as customer belong to Mumbai. VIEW resolved Problem has resolved just check confirm Feb 6 2016 3:29PM ptp489 Sangita
51 04/02/2016 RUPAJ RUPA JOSHI SERVICE Unable to update mobile number for customer id 77084 in the system. VIEW resolved From my side I m able to update customer mobile no for this customer id 77084 Feb 5 2016 10:03AM ptp489 Sangita
52 04/02/2016 RUPAJ RUPA JOSHI SERVICE Unable to open customer id 691544 and register complaint VIEW resolved customer id 691544 does not exists in the system Feb 5 2016 10:03AM ptp489 Sangita
53 05/02/2016 22184 Avinash R Damankar DM Employee updation of bangalore 2 as per mail dtd - 3/02/2016 VIEW resolved DONE Feb 9 2016 10:37AM Arvind
54 05/02/2016 23076 Mahendran M DM Sale Return value is appearing different from Credit note amount(Rs.80,650 - SrValue but credit note Rs.84349, Diff value is Rs.3,699/-) VIEW resolved Please check it again Feb 24 2016 4:52PM 6492
55 05/02/2016 23076 Mahendran M DM STN report cannot able to generate VIEW resolved please check it again Feb 24 2016 4:56PM 6492
56 05/02/2016 23076 Mahendran M DM STN report cannot able to generate VIEW resolved please check it again Feb 24 2016 4:56PM 6492
57 05/02/2016 23698 Hari prasad D DM ageing wise ar report is now working. Pleas Check VIEW resolved It is working please check Feb 9 2016 10:25AM Arvind
58 06/02/2016 24618 SANTOSH SERVICE UNABLE TO OPEN Deactivate Customer,Kindly resolve at earliest. VIEW resolved talk to kk Mar 15 2016 10:26AM ptp489
59 07/02/2016 24618 Santosh SERVICE Unable to login call center users, cc001 etc,Kindly do the needful at earilest VIEW resolved Login with same username and password, now it will work Feb 8 2016 10:47AM ptp489 Sangita
60 08/02/2016 24443 GHANSHYAM DODIA SERVICE IN SERVICE PACKAGE MY PASSWORD HAS BEEN EXPIRE. THERE IS NO OPTION TO CHANGE THE PASSWORD.PLEASE PROVIDE NEW PASSWORD.USER ID : 24443PASSWORD: 24443 VIEW resolved Login with same username and password, now it will work Feb 8 2016 10:49AM ptp489 Sangita
61 08/02/2016 MSER SERVICE SERVICE THE CITRIX PAKAGE IS NOT WORKING . MUSKAN SERVICES , BANGALORE. VIEW resolved Login with same username and password, now it will work Feb 8 2016 10:47AM ptp489 Sangita
62 08/02/2016 24240 ANJANA SERVICE we are unable to change the CITRIX PASSWORD kindly guide me how to change the password VIEW resolved Login with same username and password, now it will work Feb 8 2016 10:47AM ptp489 Sangita
63 08/02/2016 ASESP AVTAR SERVICE we are unable to change the CITRIX PASSWORD kindly guide me how to change the password VIEW resolved Login with same username and password, now it will work Feb 8 2016 10:47AM ptp489 Sangita
64 08/02/2016 22739 RAJESH ANGANE SERVICE PLEASE PROVIDE LIST OF ,ASTER FOR SPARES, CONSUMABLES WITH DESCRIPTION, CODE COST RATE VIEW resolved plse check email, attachment copy has sended on your email. Feb 8 2016 1:00PM ptp489 Sangita
65 09/02/2016 RUPAJ RUPA JOSHI SERVICE Unable to get details for Customer id 148893 VIEW resolved resolve Feb 9 2016 5:09PM ptp489 Sangita
66 10/02/2016 SGSSER GAURAV SERVICE WHILE CREATING A NEW CUSTOMER DATA ITS NOT SHOWING THE CITY WHEN WE GO TO SELECT FARIDABAD DISTRICT. PLEASE RESOLVE. VIEW resolved For FARIDABAD DISTRICT there is no any city in our system for this talk to Mr.Krishnkumar Berde Feb 16 2016 10:39AM ptp489 Sangita
67 11/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete Sr no 1 with OW/OC details for customer id 106919 as it is duplicate data. VIEW resolved Resolved pls check and confirm Feb 16 2016 10:36AM ptp489 Sangita
68 11/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete customer id 35187 as this is duplicate with multiple data.Original Id is 207681. VIEW resolved Resolved, pls check Feb 16 2016 3:50PM ptp489 Sangita
69 11/02/2016 23076 Mahendran M DM Cannot Able to generate Old Sales Register upto 2013.Pls rectify VIEW resolved please check it again Feb 24 2016 4:56PM 6492
70 11/02/2016 23076 Mahendran M DM Cannot Able to generate Old Sales Register upto 2013.Pls rectify VIEW resolved please check it again Feb 24 2016 4:56PM 6492
71 12/02/2016 22184 AVINASH R DAMANKAR DM As per discussion during jan 2015 closing in vashi branch off sale trf of 01 product i.e; UV GRANG to Ganesh Pachangane is not showing correctly. VIEW resolved Avinash has the rights to create the deptors code. Please get it done from him. Mar 31 2016 10:44AM 6492 6492
72 12/02/2016 22184 AVINASH R DAMANKAR DM FROM APRIL 15 SALES INVOICE REPORT CANNOT BE GENERATED VIEW resolved please check it again Feb 24 2016 4:56PM 6492
73 12/02/2016 22184 AVINASH R DAMANKAR DM Hard copy of ORDER FORM Nos - 10826 VIEW resolved Please elaborate Feb 24 2016 4:58PM 6492
74 12/02/2016 22184 AVINASH R DAMANKAR DM IGNORE QUERY REGARDING ORDER FORM CANCELLATION OF BANGALORE 2 VIEW resolved ok Feb 24 2016 4:54PM 6492
75 12/02/2016 23076 MAHENDRAN M DM Not able to generate old reports VIEW resolved resolved Feb 24 2016 3:10PM 6492
76 12/02/2016 23076 MAHENDRAN M DM Not able to generate old reports VIEW resolved Please check it again Feb 24 2016 4:52PM 6492
77 12/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete sr no 2 with OW/OC details for customer id 94193 as these are duplicate details. VIEW resolved Problem has been resolved,Please check. Feb 16 2016 10:54AM ptp489 Sangita
78 12/02/2016 24618 SANTOSH SERVICE UNABLE TO GET DETAILS OF CUSTOMER IN CUSTOMER COMPLAINT HISTORY.Path: Service Activity_ Customer Complaint History VIEW resolved talk to kk Mar 15 2016 10:26AM ptp489
79 13/02/2016 RUPAJ RUPA JOSHI SERVICE Please change mobile number of OM Enterprises Gujarat while sending SMSís to customer.Mobile Number to be updated as 9227592246. VIEW resolved Resolved please check and confirm Feb 16 2016 5:45PM ptp489 Sangita
80 15/02/2016 24539 RAJU ROY DM Cust name-MANGAL SINGH CHAMPIE.Invoice no-INV1300200--date-31/01/2013--order no-81654.sale return not completed in system because internal server serror VIEW resolved Please check it again Feb 24 2016 4:52PM 6492
81 15/02/2016 24539 RAJU ROY DM Cust name-SABYASACHI MUKHERJEE.Invoice no-INV1300222--date-28/02/2013--order no-80493.sale return not completed in system because internal server serror VIEW resolved Please check it again Feb 24 2016 4:52PM 6492
82 15/02/2016 24539 RAJU ROY DM Cust name-BADAL ROY CHOWDHURY.Invoice no-INV1400054--date-30/06/2013--order no-82377.sale return not completed in system because internal server serror VIEW resolved please check it again Feb 24 2016 4:54PM 6492
83 15/02/2016 robin cnfcal CNF ISOS edit option is still not showing in systems. VIEW resolved edit option has been not provided, Please talk to Amar Feb 24 2016 5:00PM 6492
84 16/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to update mobile number 9830055041 for customer id 77084 VIEW resolved Resolved pls check Feb 17 2016 3:08PM ptp489 Sangita
85 17/02/2016 22184 AVINASH R DAMANKAR DM Addition of employee in Hyderabad VIEW resolved resolved Feb 24 2016 3:12PM 6492
86 17/02/2016 22184 AVINASH R DAMANKAR DM New order form nos - 13101 to 13150 needs to be inserted in mysore branch through order form receipt module but attached error report fyi. VIEW resolved resolved Feb 24 2016 4:52PM 6492
87 17/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to update address for customer id 232167. VIEW resolved Resolved pls check Feb 18 2016 4:57PM ptp489 Sangita
88 18/02/2016 LAXBHA ARJUN SERVICE ERROR:User does not exist VIEW resolved Resolved pls check Feb 18 2016 1:04PM pto489 Sangita
89 18/02/2016 LAXBHA ARJUN SERVICE USER DOSNOT EXIST VIEW resolved Resolved pls check Feb 18 2016 1:03PM ptp489 Sangita
90 18/02/2016 LAXBHA ARJUN SERVICE USER DOSNOT EXIST VIEW resolved Resolved pls check Feb 18 2016 1:03PM ptp489 Sangita
91 18/02/2016 LAXBHA ARJUN SERVICE ERROR:ERROR:User does not exist VIEW resolved Resolved pls check Feb 18 2016 1:03PM ptp489 Sangita
92 18/02/2016 LAXBHA ARJUN SERVICE ERROR:ERROR:User does not exist VIEW resolved Resolved pls check Feb 18 2016 1:03PM ptp489 Sangita
93 18/02/2016 RUPAJ RUPA JOSHI SERVICE Franchisees can register complaints in the system. In Feb 2016 245 complaints have been booked by their login. Please check and confirm. VIEW resolved Yes Franchisees can register according to kk Feb 24 2016 10:13AM ptp489 Sangita
94 18/02/2016 CNFCaL Madan Kumar CNF Nandighosh customer billing not done due to required credit. VIEW resolved Dear Sir, Cannot Find the ISOS number shown in the attached file. Please Confirm Feb 18 2016 5:51PM
95 19/02/2016 NESP NESP SERVICE MS /CS CANNOT ALLOT TO SERVICE ENG AND IS NOT SAVE DSR ENTRY TO PLEASE RESOLVE THE PROBLUM VIEW resolved Resolved Feb 24 2016 10:15AM ptp489 Sangita
96 19/02/2016 NESP NESP SERVICE MS / CS CALLS NOT TAKEN TO DSR ENTRY VIEW resolved Resolved Feb 24 2016 10:15AM ptp489 Sangita
97 19/02/2016 23076 Mahendran M DM Not able to generate old sales register details in DM Package VIEW resolved RESOLVED Feb 24 2016 3:16PM 6492
98 19/02/2016 NESP NESP SERVICE MS / CS CALLS NOT GETTING TO ALLOCATED TO SERVICE ENGINEER PLEASE SOLVE THIS PROBLEM SINCE FOUR DAYS NO BODY REPLY MAIL. PLEASE VIEW resolved Resolved, pls check and confirm Feb 23 2016 3:11PM ptp489 Sangita
99 19/02/2016 nasik cnfmad CNF We are received mrn from Bangalore C VIEW resolved Please elaborate Feb 24 2016 4:53PM 6492
100 19/02/2016 NESP SUMANTH SERVICE NOT ABLE TO ALLOT THE MS/SC CALLS. VIEW resolved Resolved, pls check and confirm Feb 23 2016 3:14PM ptp489 Sangita
101 19/02/2016 cnfdel Anil Samal CNF I had selected VIEW resolved Please elaborate Feb 24 2016 4:53PM 6492
102 19/02/2016 NESP SUMAN SERVICE As per attached sheet MS call not allocated . VIEW resolved Resolved, pls check and confirm Feb 23 2016 3:14PM ptp489 Sangita
103 19/02/2016 NESP SUMANTH SERVICE MS CS NOT ABLE TO ALLOT VIEW resolved Resolved, pls check and confirm Feb 23 2016 3:11PM ptp489 Sangita
104 20/02/2016 SSENTE VEERANNA SERVICE CUSTOMER ID 186204 AND COMPLAINT NO:6221602797 AND SHOUING IN CALL REPORT REPEAT BUT AS PER THE HISORY IN JULY -15 ONWORDS NO Complaints but now itís showing repeat in call list VIEW resolved Resolved Mar 15 2016 10:26AM ptp489
105 20/02/2016 VIEW resolved ---- Feb 24 2016 4:53PM 6492
106 21/02/2016 SANTOSH santosh vishwakarma SERVICE Unable to edit detail in user mastercustomer ID 99865. Need to add the mobile number in registered mobile (Same in alternate number) VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
107 21/02/2016 24618 Santosh vishwakarma SERVICE Customer id 4090 needs to be restored will has been deleted VIEW resolved Resolved Feb 23 2016 3:26PM ptp489 Sangita
108 22/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete sr no 1 for customer id 126467 with Emerald details as it is duplicate record. VIEW resolved Resolved, pls check Feb 22 2016 4:31PM ptp489 Sangita
109 22/02/2016 24539 RAJU ROY DM we are not unable return the 1 no DEFERROUS POINT OF VIEW unit to Mrs. Mousumi Biswas(24198) . Please kindly return the unit.1>DEFERROUS POINT OF VIEW ---MDN NO-- MDN16001652>Date:31/12/2015 VIEW resolved RESOLVED Feb 24 2016 3:16PM 6492
110 23/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly provide us active employee list who have access to Service Package. VIEW resolved Resolved Mar 2 2016 2:58PM ptp489
111 23/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete sr no 2 for customer id 186539 as created in error by SP. VIEW resolved Resolved, pls check Feb 23 2016 11:28AM ptp489 Sangita
112 23/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete sr no 2 for customer id 31116 as created in error by SP VIEW resolved Resolved, pls check Feb 23 2016 11:28AM ptp489 Sangita
113 23/02/2016 24240 anjana SERVICE Please interchange ICR NO 441633which was punched in jan 2016 with ICR NO 441630 VIEW resolved For this, needs Krishnkumar Berde approval Feb 23 2016 12:39PM ptp489 Sangita
114 24/02/2016 SVPE MICHEALRAJ SERVICE To day morning it self my service login it shows password has been expired kindly look at the problem and resolve my user name SVPE password is SVPE1440 VIEW resolved Resolved, pls check Feb 24 2016 9:53AM ptp489 Sangita
115 24/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to login as password expired. But there is no option to change password on the login screen. VIEW resolved Resolved, pls check Feb 24 2016 9:53AM ptp489 Sangita
116 24/02/2016 24443 GHANSHYAM DODIA SERVICE MY USER ID VIEW resolved Resolved Feb 24 2016 10:05AM ptp489 Sangita
117 24/02/2016 24658 NEEPA PARMAR DM Location - Banglore I petty cash balance is zero but when we doing petty cash exp voucher entry there is showing closing balance of Rs.73789.00 VIEW resolved resolved Feb 24 2016 3:16PM 6492
118 24/02/2016 22351 Chandra kishore Arya DM At the time of order generation while saving data its showing its showing order already exists oder no 13001, 13002, 13002,13004 of New Friends colony branch. VIEW resolved resolved Feb 24 2016 4:52PM 6492
119 24/02/2016 22900 sathya sheela(Sanjeev Kumar) DM sir iam using old commercial user id of SATHYA SHEELA pls upload my User id 24684 (Sanjeev Kumar) VIEW resolved Please send it mail I will send the user id and password Feb 24 2016 4:57PM 6492
120 26/02/2016 21967 DATTATRAY JUNGHARE CNF REPORT - MASTERS - CUSTOMER LIST - NOT RUN VIEW resolved Resolved Mar 29 2016 4:19PM PTP488 Shuhel
121 26/02/2016 SANTOSH SANTOSH SERVICE SERVICE PACKAGE IS NOT LOADING AFTER LOGIN PAGE VIEW resolved i have checked its working fine Feb 29 2016 2:36PM ptp489 Sangita
122 26/02/2016 23608 ANIL SAMAL SERVICE In Ashram Branch After Authentication 26/02/2016 of ICCR VIEW resolved Please elaborate Feb 29 2016 3:08PM ptp489
123 27/02/2016 24240 anjana SERVICE Please interchange ICR NO 441633which was punched in jan 2016 with ICR NO 441630 .We have alredy sent mail to Krishnkumar Berde VIEW resolved contact on 30472084 Feb 29 2016 2:58PM ptp489
124 29/02/2016 PPENTE PARWINDER SERVICE BY Mistake service franchsee has punched only ICR to punch the contract unable to punch ICCR know.CUSTOMER ID 244629ICR NO 418883 AMT 4000,ICCR 791937 AMT 1000 VIEW resolved contact on 30472084 Feb 29 2016 2:59PM ptp489
125 29/02/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to login to Service Package. VIEW resolved i have checked its working fine Feb 29 2016 2:36PM ptp489 Sangita
126 29/02/2016 24240 anjana SERVICE unable to consume two quantity of multy layer candlewhile punching ICR VIEW resolved As per the instruction from Krishnkumar Berde only one quantity can be given Feb 29 2016 2:58PM ptp489 Sangita
127 01/03/2016 RUPAJ RUPA JOSHI SERVICE Unable to login to Service Package. VIEW resolved Resolved Mar 2 2016 2:58PM ptp489
128 01/03/2016 RUPAJ RUPA JOSHI SERVICE Unable to login to Service Package. VIEW resolved Resolved Mar 2 2016 2:58PM ptp489
129 01/03/2016 RUPAJ RUPA JOSHI SERVICE Unable to update address for customer 243117 VIEW resolved Resolved Mar 2 2016 2:58PM ptp489 Sangita
130 01/03/2016 24539 RAJU ROY DM ORDER NO-12030 PAYMENT NOT RECEIVED RS 1,00,000.00(CUST NAME-M/S GOKUL AGARWAL VIEW resolved Please check again Mar 21 2016 9:40AM 6492 6492
131 02/03/2016 24539 RAJU ROY SERVICE This is to inform you that as per the Trade Invoice(Water Odisha) it is mismatching with the system Invoice Price Rate. Please find the attachment VIEW resolved There is no any attachment, please send us proper attachment Mar 3 2016 9:50AM ptp489 Sangita
132 02/03/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete sr no 1 VIEW resolved Resolved, pls check and confirm Mar 3 2016 10:15AM ptp489 Sangita
133 02/03/2016 RUPAJ RUPA JOSHI SERVICE Unable to allocate MSCS for customer id 82436 VIEW resolved contact on 30472084 Mar 8 2016 5:05PM PTP489
134 03/03/2016 srihan Mr.jagadesh SERVICE Reports not generating like installation and ms ,cs completed reports (summary ) VIEW resolved Please call me on 30472084 for detail information Mar 3 2016 10:20AM ptp489 Sangita
135 03/03/2016 24539 RAJU ROY DM This is to inform you that as per the Trade Invoice(Water Odisha) it is mismatching with the system Invoice Price Rate. Please find the attachment VIEW resolved contact on 30472094 Mar 28 2016 9:39AM ptp489 Sangita
136 03/03/2016 24539 RAJU ROY SERVICE This is to inform you that as per the Trade Invoice(Water Odisha) it is mismatching with the system Invoice Price Rate. Please find the attachment VIEW resolved contact on 30472084 Mar 15 2016 11:18AM PTP489
137 03/03/2016 21222 Sachin Gurao SERVICE SAI ENTERPRISES CHANDRAPUR STOCK NOT SHOWN FRANCHISE STOKC LEDER VIEW resolved Resolved, Please check and confirm Mar 5 2016 2:50PM ptp489 Sangita
138 04/03/2016 22184 AVINASH R DAMANKAR DM UNABLE TO RUN OLD INVOICE REPORT FROM 2009 TO TILL DATE OF MUMBAI BRANCH. LIKE WISE KINDLY CHECK OTHER BRANCHES REPORT ALSO. VIEW resolved Please check again Mar 21 2016 9:42AM 6492 6492
139 05/03/2016 UESP UNIQUE ENTERPRISES SERVICE COMP CALLS ATTENDED AND ENTERED AND SUMMARY DIFFERENCE IS THERE UNABLE TO PREPARE THE BILLS VIEW resolved contact on 30472084 Mar 8 2016 5:05PM PTP489
140 05/03/2016 UESP UNIQUE ENTERPRISES SERVICE CALLS DIFFERENCE ATTENDED VS REPORT DIFFERENCE VIEW resolved contact on 30472084 Mar 8 2016 5:05PM PTP489
141 05/03/2016 24561 VINOD KUMAR GUPTA SERVICE ICCR AMOUNT NOT SHOWING IN SYSTEM. VIEW resolved contact on 30472084 Mar 8 2016 5:05PM PTP489
142 05/03/2016 24561 VINOD KUMAR GUPTA DM ICCR AMOUNT NOT SHOWING IN SYSTEM. VIEW resolved contact on 30472084 Mar 8 2016 5:05PM PTP489
143 06/03/2016 srihan Mr.jagadesh SERVICE Reports not generating like installation and ms ,cs completed reports (summary ) VIEW resolved contact on 30472084 Mar 8 2016 5:05PM PTP489
144 07/03/2016 UESP UNIQUE ENTERPRISES SERVICE COMP ATTENDED AND SYSTEM ENTRY SHOWS DIFFERANCE OF CALLS KINDLY LOOK IN TO IT VIEW resolved contact on 30472084 Mar 8 2016 5:05PM PTP489
145 08/03/2016 SVPE Michealraj SERVICE SREE VENKATESHWARA PRASSANA ENTERPRISES,AFTER PUNCHING THE FIITING ELBOWS LIKE 3NOS BUT PACKAGE IT REDUCED ONLY 1 NO IN MY STOCK IT SHOUD BE REDUCE HOW MUCH WE SELECT THE QUNTITY. VIEW resolved contact on 30472084 Mar 8 2016 5:10PM ptp489
146 08/03/2016 SVPE Michealraj SERVICE AFTER PUNCHING 6NOS OF FITTING ELBOW PACKAGE IT REDUCE ONLY ONE NO VIEW resolved contact on 30472084 Mar 8 2016 5:10PM ptp489
147 08/03/2016 22184 AVINASH R DAMANKAR DM While running sales report with address of mumbai br from 09 - 10 onwards to till date, cannot generate report of 2011-12 VIEW resolved Please check again Mar 21 2016 9:41AM 6492 6492
148 08/03/2016 KVS KARTHIK SERVICE SERVICE DATES NOT SHOWING VIEW resolved I have checked, using your username, its working fine for more information contact on 30472084 Mar 8 2016 5:05PM PTP489 Sangita
149 08/03/2016 SVPE Michealraj SERVICE Sir/madam when i am close the service call i will utilized fitting elbows 1/4" for 6nos and close the call.but my stock will reduce fitting elbows 1/4"only 1 nos it will take only one spares at the time. VIEW resolved contact on 30472084 Mar 8 2016 5:05PM PTP489
150 09/03/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete Sr No 1 for Customer Id 160705 as it is a duplicate record. VIEW resolved Resolved Mar 9 2016 12:22PM ptp489 Sangita
151 10/03/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to open customer id 206298 as need to update mobile number. VIEW resolved Resolved, pls check Mar 10 2016 5:49PM ptp489 Sangita
152 10/03/2016 246645 thangaraj SERVICE Please look into this, we are facing the problem in ďT-connector and pl4 TubeĒ not able to issue in the system more than 1 qty. These required more and using more than 1 qty for every individual customer. Due to this our technician facing huge problem while doing the entries in the Service system. They are very struggled to enter the activities in the system. It will collapse our daily activities. Hence arrange to solve this immediately.Do the needful, VIEW resolved As per the instruction from Krishnkumar Berde only one quantity can be given for FOC FREE Mar 10 2016 5:00PM PTP489 Sangita
153 11/03/2016 RUPAJ RUPA JOSHI SERVICE Service dates not generated for customer id 186236 VIEW resolved Resolved Mar 14 2016 11:46AM ptp489 Sangita
154 11/03/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are getting below error every time we register a complaint.We need to login again. However, complaint is generated. VIEW resolved Resolved Mar 14 2016 11:36AM ptp489
155 11/03/2016 20511A BHARAT PATEL SERVICE DEAR SIR , PLEASE FIND ENCLOSED HERE WITH SPS ADDRESS IN SERVICE SYSTEM ..TODAY MAKE STN BUT OLD ADDRESS SO NEW ADDRESS UPDATE AND REPLY SP NAME 1) SUPERMARKETING 2) BANSAL 3) OM ENTERPRISE VIEW resolved Geted done from krishnkumarberde Mar 14 2016 11:29AM
156 11/03/2016 20511A BHARAT PATEL SERVICE SERVICE SYSTEM-- REPORT -- COMMERCIAL --MSCR REPORT NOT OPTION SO PLEASE REQUIRE MSCR REPORT OPTION VIEW resolved contact on 30472084 Mar 14 2016 11:29AM
157 11/03/2016 20511A BHARAT PATEL SERVICE SERVICE SYSTEM-- REPORT -- COMMERCIAL --MSCR REPORT NOT OPTION SO PLEASE REQUIRE MSCR REPORT OPTION VIEW resolved contact on 30472084 Mar 14 2016 11:29AM
158 11/03/2016 20511A HARDIK PATEL SERVICE SERVICE SYSTEM-- REPORT -- COMMERCIAL --BRANCH STOCK LEDGER--REPORT NOT GENERATE SO PLEASE REQUIRE BRANCH STOCK LEDGER VIEW resolved contact on 30472084 Mar 15 2016 10:28AM
159 11/03/2016 20511A BHARAT PATEL SERVICE SERVICE SYSTEM -- REPORT --COMMERCIAL--COLLECTION REPORT -- ICR SPARES SOS-SPARES SALES REPORT ONLY AMOUNT SHOW BUT SPARES NAME NOT SEEN SO PLEASE REQUIRE SPARES NAME IN COLLECITON REPORT VIEW resolved contact on 30472084 Mar 14 2016 11:29AM
160 11/03/2016 20511A BHARAT PATEL SERVICE ICCR NO 789569 ICR NO 431353 OF ACMC CONTRACT COLLECTION AT BHOPAL SP SO UPDATE IN SYSTEM ONLY ICR AND AUTHENTICATION ALSO DONE BUT ICCR NO 789569 NOT UPDATE VIEW resolved contact on 30472084 Mar 15 2016 10:28AM
161 11/03/2016 RUPAJ RUPA JOSHI SERVICE Chennai SP Om Muruga Enterprise getting error while updating DSR entry. VIEW resolved Resolved Mar 14 2016 11:36AM ptp489
162 11/03/2016 JAGA JAGADEESH SERVICE WHEN A SERVICE CALL IS CLOSED IT IS NOT GETTING SAVED INSTEAD ERROR IS BEING DISPLAYED VIEW resolved Resolved Mar 14 2016 11:40AM ptp489
163 12/03/2016 NESP NESP DM EROR IN PACAGE VIEW resolved Resolved Mar 14 2016 11:40AM ptp489
164 12/03/2016 20511A BHARAT PATEL SERVICE IN SERVICE SYSTEM AS ON DATE STOCK OPTION (TODAY 12.3.2016) BUT REQUIRE SPARES STOCK DT ON 29.02.2016 SO NOT OPTION IN SYSTEM SO PLEASE REQUIRE OPTION IN SERVICE SYSTEM. VIEW resolved contact on 30472084 Mar 15 2016 10:28AM
165 12/03/2016 24267 BHARAT PATEL SERVICE INDORE SERVICE SYSTEM ----MPR COLLECTION REPORT NOT OPEN VIEW resolved contact on 30472084 Mar 14 2016 11:29AM
166 12/03/2016 24267 BHARAT PATEL SERVICE INDORE SERVICE SYSTEM ---MPR-- AUTHENTICATION OPTION REQUIRE VIEW resolved contact on 30472084 Mar 15 2016 10:28AM
167 12/03/2016 24267 BHARAT PATEL SERVICE SERVICE SYSTEM INDORE -- MPR LOGIN RECEIVED BUT THIS LOGIN SERVICE LEADER LOGIN SO PLEASE REQUIRE COMMERCIAL LOGIN AND PASSWARD VIEW resolved contact on 30472084 Mar 15 2016 10:28AM
168 12/03/2016 sumanth sumanth SERVICE when closing the dsr error it will is not one time each and every time please solve the problum with solving did not close the calls and payment. VIEW resolved Resolved Mar 14 2016 11:40AM ptp489
169 13/03/2016 SVPE Michealraj SERVICE package foc spares it not taken more than 1no even we select the 3,4 nos also VIEW resolved Talk to krishnkumarberde about this topic Mar 14 2016 11:31AM ptp489
170 14/03/2016 22351 CHANDRA KISHORE ARYA DM Order no 13066 of New Friends colony branch, i have generated , but instead of SURAKSHA PLUS CARTRIGE,, I PUT Zero B Suraksha, but at the time of Modify,its showing order no already invoice, but till it is not invoiced. VIEW resolved Resolved Mar 21 2016 9:41AM 6492 6492
171 14/03/2016 PPENTE PARWINDER CHAUAN SERVICE Please interchange ICCR NO 791946 customer ID 247863 with ICCR NO 791948 customer ID 201181 VIEW resolved Needs approval from Krishnkumar Berde Mar 14 2016 4:51PM ptp489 Sangita
172 15/03/2016 RUPAJ RUPA JOSHI SERVICE Unable to login to Service Package VIEW resolved I have checked its working fine Mar 15 2016 9:31AM PTP489 Sangita
173 15/03/2016 RUPAJ RUPAJ SERVICE Unable to open customer id 230291 VIEW resolved Problem has been resolved, pls check and confirm . Mar 15 2016 5:54PM ptp489 Sangita
174 16/03/2016 RUPAJ RUPA JOSHI SERVICE SP MPB Solutions is unable to view complaint 4371515755 in their planner. VIEW resolved Resolved Mar 16 2016 4:42PM ptp489 Sangita
175 16/03/2016 22184 AVINASH R DAMANKAR DM NEW EMPLOYEE ADDITION IN DM LOCATIONS UNABLE TO ADD FROM UNDER SIGNED LOGIN, WHICH WAS ABLE TO ADD EARLIER. VIEW resolved Completed Mar 29 2016 11:06AM 6492 Arvind
176 17/03/2016 20511A HARDIK PATEL SERVICE Dear sir,--franchise billing--- trade invoice not open.find attach. VIEW resolved Resolved, pls check and confirm Mar 17 2016 11:02AM ptp489 Sangita
177 19/03/2016 RUPAJ RUPA JOSHI SERVICE Many franchisees are unable to login to System Package as they are getting error as - The site is cant be reached. VIEW resolved Callcenter can update all franchaises details Mar 19 2016 2:56PM ptp489 Sangita
178 19/03/2016 20511A HARDIK PATEL SERVICE Dear Sir,Services System Not Open VIEW resolved now its working Mar 19 2016 4:54PM ptp489
179 19/03/2016 RUPAJ RUPA JOSHI SERVICE Kindly change mobile number of Nanjundeshwar Enterprises while sending SMS to the customer.Old number 9945493419 needs to be replaced with new number 9986345110. VIEW resolved Callcenter can update all franchaises details Mar 19 2016 2:57PM ptp489 Sangita
180 21/03/2016 RUPAJ RUPA JOSHI SERVICE SP is unable to view MS for customer id 236237 VIEW resolved Resolved, pls check. Mar 23 2016 10:45AM ptp489 Sangita
181 22/03/2016 SVPE michealraj SERVICE hello sir this particular costumer id (no 1299)it not generate the service date when punching the payment kindly resolve this VIEW resolved Resolved, plse check and confirm Mar 25 2016 2:33PM ptp489
182 22/03/2016 RUPAJ RUPA JOSHI SERVICE complaint is getting registered even when earlier complaint is open for customer id 214881 VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
183 22/03/2016 RUPAJ RUPA JOSHI SERVICE Unable to update ICCR number fro cust id 448969 and 440232 VIEW resolved please discuss(contact on 30472084) Mar 23 2016 4:42PM ptp489 Sangita
184 23/03/2016 22739 Rajesh Angane CNF Product code 1100 - Puriline 4L qty 4 units available in C VIEW resolved Dear Sir, Please Elabrate Problem in mail shuhel.patel@ionexchange.co.in Mar 28 2016 10:36AM
185 23/03/2016 RUPAJ RUPA JOSHI SERVICE Unable to generate service dates for cust id 1299 VIEW resolved Resolved,plse check and confirm Mar 25 2016 2:34PM ptp489
186 23/03/2016 SGENT SHREE GANESH ENTERPRISE SERVICE SERVICE CHARGES ENTRY NOT REFLECTED IN DRS ENTRY VIEW resolved Attachment is blank, please send us proper attachment Mar 23 2016 4:40PM ptp489 Sangita
187 24/03/2016 24251 MAHENDRAN M DM SHOWING STOCK ERROR. VIEW resolved Resolved Apr 6 2016 3:51PM 6492 Arvind
188 25/03/2016 24251 MAHENDRAN M DM FACING STOCK ERROR REPORT IN DM PACKAGE. VIEW resolved Resolved Apr 6 2016 3:51PM 6492 Arvind
189 25/03/2016 22739 Rajesh Angane DM In DM Branch T Nagar Chennai, stock shows in minus figure e.g. UTS Kitchenmate good stk :5 VIEW resolved woring on it ,for you can treat -stock as zero stock. Mar 26 2016 2:19PM 6492 6492
190 25/03/2016 24618 SANTOSH SERVICE UNABLE TO LOGIN ERROR : ERROR:ORA-01033: ORACLE initialization or shutdown in progress VIEW resolved Resolved Mar 26 2016 2:18PM 6492 6492
191 26/03/2016 bharat BHARAT DM IN DM SYSTEM BALANCE ORDERFORM REPORT::: Detail wise pending Order Report Branch. not generate assending order (( AtoZ)pl. refer attachment VIEW resolved Resolved Mar 30 2016 11:47AM 6492 Arvind
192 26/03/2016 SGENT SGENT SERVICE IN DSR ENTRY INSTALLATION CHARGES AND SERVICE CHARGE OPTION IS NOT OPENING.NOTE: OTHER FRANCHISEE ARE NOT GETTING THIS ISSUE VIEW resolved contact on 30472084 Mar 28 2016 9:39AM ptp489 Sangita
193 26/03/2016 24618 24618 SERVICE After complaint registration, Popup with complaint number is not reflecting, error pages appears.System is very Slow. VIEW resolved contact on 30472084 Mar 28 2016 9:39AM ptp489 Sangita
194 28/03/2016 22184 AVINASH R DAMANKAR DM As per discussion VIEW resolved DM Order dump data sent Mar 29 2016 9:55AM 6492 Arvind
195 28/03/2016 24618 24618 SERVICE unable to close the complaint 3231528031.Error : no records foundCustomer ID : 1462 VIEW resolved Complaint will not be viewed after three months, please note Mar 29 2016 10:02AM PTP489 Sangita
196 29/03/2016 OMENT oment SERVICE CUST COMPLAINT NO :- 6371503901CUSTOMER NAME ;- Y L GROVER ICCR AMOUNT NOT SHOW. VIEW resolved ULTIMATE DEFERROUS 1000 product is discontinue Mar 30 2016 11:21AM ptp489 Sangita
197 29/03/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as SP Shree Venkateshwara Prasanna is unable to allocate engineer for customer id 1299 in DSR VIEW resolved Resolve Mar 29 2016 2:48PM ptp489 Sangita
198 29/03/2016 RUPAJ RUPA JOSHI SERVICE Unable to cancel complaints- 3231528030 / 3231528032 / 3231528031 VIEW resolved Resolved Mar 30 2016 11:02AM ptp489 Sangita
199 30/03/2016 20565 Amardeep yadav DM Account Description - Drs Control Account Ė G.L Code 131098 for Vashi Location to be activated. VIEW resolved Avinash has the rights to create the deptors code. Please get it done from him Mar 31 2016 10:46AM 6492 Arvind Signh
200 30/03/2016 22739 Rajesh Angane CNF Defective units which are repaired can not upgraded due to serial nos no reflected in Cystem VIEW resolved Done. Please check and confirm. Mar 31 2016 9:50AM ptp488 shuhel
201 31/03/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as SP is not able to close complaint 3201618648 cust id is 229174 VIEW resolved Resolved Mar 31 2016 2:02PM 6492 Arvind Singh
202 31/03/2016 nasik cnfmad CNF Unable to take Sales return ..we have attached Screen shot VIEW resolved Done. Please check and confirm. Mar 31 2016 12:52PM ptp488 shuhel
203 31/03/2016 21287 Bhargava Naidu DM when we try to do sales return inv no 1600285 here discount amount not maching, its showing defference amount Rs.6/-. VIEW resolved Resolved Apr 6 2016 3:51PM 6492 Arvind
204 31/03/2016 cnfdel ANIL SAMAL Stn passed vide stn no 2015/0743 but not showing in c VIEW resolved done Mar 31 2016 3:48PM ptp488 shuhel
205 31/03/2016 SSENT SSENTERPRISES DM 6221603008 COMPLAINT NOT REFLECTIONG IN THE SYSTEM VIEW resolved Resolve, plse check and confirm Apr 1 2016 1:08PM ptp489 Sangita
206 01/04/2016 22479 KK SERVICE RECTIFIE THE BELOW CUSOTMER ID202446202445202443179981179985179984179988179986179987179989179991179992179990202449193195179983179982202450179993 VIEW resolved Resolved Apr 1 2016 11:57AM ptp489 Sangita
207 01/04/2016 22479 KK SERVICE sales collection and deffred report not generated properly . collection detail not showing only Deff. value is reflected in report. VIEW resolved Resolved Apr 6 2016 3:24PM ptp489 Sangita
208 01/04/2016 24443 GHANSHYAM DODIA DM QUERY IN SERVICE PACKAGE: NEW SP USER ID VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in Apr 1 2016 12:02PM ptp489 Sangita
209 01/04/2016 21630 VIRENDER RAWAT SERVICE we will Stcok transfer to Service Provider dt 31.03.2016 Stn Number creat 001 VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
210 01/04/2016 21222 Sachin Gurao SERVICE STN NO.104/2015-2016/0001 AND 104/2015-2016/0002 DATE 31/03/2016STN NO.CHNAGE VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
211 01/04/2016 21630 VIRENDER RAWAT SERVICE SERVICE SYSTEM IS VERY SLOW PLZ CHECK MRN NOT ENTER VIEW resolved Resolved Apr 1 2016 1:12PM ptp489 Sangita
212 01/04/2016 24618 SANTOSH SERVICE SERVICE PACKAGE IS NOT WORKING.This site canít be reached192.200.101.20 refused to connect.ERR_CONNECTION_REFUSED VIEW resolved Resolved Apr 1 2016 1:12PM ptp489 Sangita
213 01/04/2016 22351 c k arya DM Dear Mr. Arvind : It is to inform you that due to over sight our noida c VIEW resolved Please Elabrate the Problem Apr 6 2016 3:51PM 6492 Arvind
214 01/04/2016 RUPAJ RUPA JOSHI SERVICE Unable to login to Service Package VIEW resolved Resolved Apr 1 2016 1:12PM ptp489 Sangita
215 01/04/2016 21630 VIRENDER RAWAT SERVICE Service Sytem Not WorkingPlz Check VIEW resolved Resolved Apr 1 2016 1:12PM ptp489 Sangita
216 01/04/2016 21630 Mukti SERVICE Mrn Enter Not showing Spare list VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Apr 4 2016 10:36AM ptp489 Sangita
217 01/04/2016 21630 Mukti Ranjan SERVICE Service System Not Working Properits very slow plz Check VIEW resolved resolved Apr 1 2016 6:46PM
218 01/04/2016 21222 Sachin Gurao SERVICE STN GENRATED TO SHREE GANESH ENTERPRISES BUT MRN NOT FOUND VIEW resolved Please Elabrate the Problem on phone 30472084 Apr 4 2016 10:36AM ptp489 Sangita
219 01/04/2016 RUPAJ RUPA JOSHI SERVICE Need complaint details from 01 - 31st March 2016 for all the zones VIEW resolved Resolved Apr 2 2016 9:35AM ptp489 Sangita
220 01/04/2016 21630 Mukti Ranjan SERVICE MRN Enter Not done Spare list don,t Show VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 4 2016 10:36AM ptp489 Sangita
221 01/04/2016 21630 Mukti Ranjan SERVICE Plz Change MRN NUMBER MRN/142/2016-2017/0001/0269,MRN/142/2016-2017/0002/0270 VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
222 01/04/2016 21630 Mukti Ranjan SERVICE Kindly Change Stn Number in Service System STN/142/2016-2017/0001/0790 VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
223 01/04/2016 24618 SANTOSH SERVICE system package is down VIEW resolved resolved Apr 1 2016 6:46PM
224 02/04/2016 21630 Mukti Ranjan SERVICE Kindly Change Stn Number STN/142/2016-2017/0001 VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
225 02/04/2016 23798 VIVEK ARORA SERVICE UNABLE TO GET SP WISE ACMC DUE/DONE REPORT VIEW resolved Resolved. Please check. Apr 16 2016 9:47AM
226 04/04/2016 21630 Mukti Ranjan SERVICE Kindly Change Mrn Number MRN/142/2016-2017/0001MRN/142/2016-2017/0002 VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
227 04/04/2016 24443 GHANSHYAM DODIA SERVICE NEW SP USER ID VIEW resolved Resolved Apr 5 2016 3:39PM ptp489 Sangita
228 04/04/2016 23162 thangaraj SERVICE Technician name not allocated to DSR entry and date not showing. VIEW resolved Resolved, plse check Apr 6 2016 11:44AM ptp489 Sangita
229 04/04/2016 23162 thangaraj SERVICE Technician name not allocated to DSR Entry and Date not showing. VIEW resolved Resolved, plse check Apr 6 2016 11:44AM ptp489 Sangita
230 04/04/2016 22739 Rajesh Angane SERVICE please provide spares closing stock (Good stock) as on 31.03.2016 for Main hubs VIEW resolved Resolved Apr 4 2016 2:32PM ptp489 Sangita
231 04/04/2016 SENTF MRS NISHIGANDHA MADAM DM ms / cs ,complaints and installation report not ganerate properly VIEW resolved Resolved, plse check Apr 6 2016 11:44AM ptp489 Sangita
232 05/04/2016 24539 RAJU ROY DM MDN 2015-2016 NOT SHOW IN DM SYSTEM VIEW resolved Resolved Apr 6 2016 3:51PM 6492 Arvind
233 06/04/2016 RUPAJ RUPA JOSHI SERVICE SP are getting error in Service Package while allocating complaints to the engineer. VIEW resolved Resolved, plse check and confirm. Apr 6 2016 11:37AM ptp489 Sangita
234 06/04/2016 SVWS SHASHIDHAR SERVICE DSR entr is not working plz cheek VIEW resolved Resolved, plse check and confirm. Apr 6 2016 3:11PM ptp489 Sangita
235 06/04/2016 20339 Subir Kumar Choudhary DM Dear Mr.Arvind,We have passed Mrn 170002 from fso Anil Jha, ec23359 and the system is showing the fso pending stock as 2 units while passing the mdn entry. Please check as due to this we are not able to pass the MDN.Rgds,Subir VIEW resolved Resolved,MRN DONE Apr 11 2016 2:06PM 6492 Arvind Singh
236 07/04/2016 22351 CHANDRA KISHORE ARYA DM At the time of order form issue to office sale of New friends colony branch, its showing 2 nos order form are pending, but actually not pending . VIEW resolved these order forms has been issued to NDL001 - 13098,1007,80896 Apr 12 2016 11:35AM 6492 6492
237 07/04/2016 RUPAJ RUPA JOSHI SERVICE SP is unable to view complaint 4201543097 in their planner and hence unable to close. VIEW resolved Resolved Apr 7 2016 5:32PM ptp489 Sangita
238 08/04/2016 20511A HARDIK PATEL SERVICE SERVICE SYSTEM-- REPORT -- COMMERCIAL --BRANCH STOCK LEDGER--REPORT NOT GENERATE SO PLEASE REQUIRE BRANCH STOCK LEDGER VIEW resolved Resolved Apr 11 2016 5:06PM ptp489 Sangita
239 08/04/2016 23798 VIVEK ARORA SERVICE REMINDER-------2SP IS UNABLE TO GENERATE REPORT CONTARCT DUE VS DONE SUMMARY,PLEASE HELP VIEW resolved Done Apr 18 2016 10:28AM ptp488 Shuhel
240 11/04/2016 ARTSER ARTI SERVICES SERVICE we are could not open the list of defectives so that we are unable to complete. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 12 2016 3:42PM ptp489 Sangita
241 11/04/2016 24251 MAHENDRAN M DM CANNOT ABLE TO TAKE MRN FOR MDN1700003 VIEW resolved resolved,MRN DONE Apr 11 2016 2:05PM 6492 Arvind Singh
242 11/04/2016 24618 SANTOSH SERVICE UNABLE TO CANCEL COMPLAINT 4201543097 ID : 124839KINDLY CANCEL THE COMPLAINT. VIEW resolved Resolved Apr 12 2016 10:28AM ptp489 Sangita
243 11/04/2016 21222 Sachin Gurao SERVICE MRN SAVE, BUT SAVE MESSAGE NOT SHOW VIEW resolved Resolved Apr 12 2016 10:22AM ptp489 Sangita
244 11/04/2016 22739 Rajesh Angane SERVICE Any main hub can transfer stock SP of other (state) Main hub. Please restrict STNs to SP of other regions.e.g Delhi main hub can not raise STN to SP of Noida , Gurgain, kolkat etc. VIEW resolved Resolved Apr 12 2016 3:41PM ptp489 Sangita
245 12/04/2016 20511A HARDIK PATEL SERVICE ......REMINDER 2........SERVICE SYSTEM-- REPORT -- COMMERCIAL --BRANCH STOCK LEDGER--SELECT CONSUMABLE VIEW resolved PLEASE ELABORATE YOUR PROBLEM Apr 12 2016 5:02PM 6492 ARVIND SINGH
246 13/04/2016 24539 RAJU ROY SERVICE SERVICE PASSWORD EXPIRED.PLEASE LOOK INTO THIS MATTER VIEW resolved Resolved Apr 13 2016 9:29AM ptp489 Sangita
247 13/04/2016 21287A HARSHA B E DM Dear sir,IN DM-SYSTEM B-4 one of our sales Person Mr. Sudhakar R( 24633) having outstanding of units 2 numbers 1 ECO RO and 1 SFPOU , but he has returned the unit SFPOU and passed the MRN1700002 , while passing the MDN the message is showing the FSO having 2 units outstanding unable to pass the MDN , now in the system outstanding showing 1 unit ECO RO, but unable to pass the MDN,And in the name of the FSO GURURAJ K (23445) ALSO showing the same thing 4 units outstanding while passing the MDN having the 1 6B OUTSTANDING.PLEASE RECTIFIE AND DO THE NEEDFUL , ITS URGENTRegardsHARSHA VIEW resolved Resolved ,please check. Apr 15 2016 9:53AM 6492 6492
248 13/04/2016 24618 santosh DM kindly restore the deleted id.Customer ID : 54221 VIEW resolved This customerid does not exists in the system Apr 14 2016 10:02AM ptp489 Sangita
249 13/04/2016 21630 Mukti Ranjan SERVICE Dear sir,i will Stock Transfer to Ashram Branch SP don,t Show Service provider name plz check VIEW resolved Resolved Apr 14 2016 12:57PM ptp489 Sangita
250 13/04/2016 RUPAJ RUPA JOSHI SERVICE Sangam Entrise SP from Noida is unable to update multiple spare parts in Service Package. VIEW resolved Itís already blocked as per the requirement of HWS Apr 19 2016 2:01PM ptp489 Sangita
251 13/04/2016 22479 KK SERVICE Developed the following points in service , DM VIEW resolved KK, pls add this new requirements in excel sheet Apr 18 2016 10:24AM 6391 Dilip
252 13/04/2016 22479 KK SERVICE provide the detail of user role ID wise access detail of service system .Also provide the user list ( EMP VIEW resolved Resolved Apr 18 2016 3:28PM Ptp489 Sangita
253 13/04/2016 22479 KK SERVICE provide the detail of user role ID wise access detail of service system .Also provide the user list ( EMP VIEW resolved Registered twice Apr 18 2016 10:29AM 6391 Dilip
254 13/04/2016 22479 KK SERVICE Please developed the following points in service , DM VIEW resolved KK, pls add this new requiremet in execl sheet Apr 18 2016 10:25AM 6391 Dilip
255 14/04/2016 22479 KK SERVICE Block the lOGIN ID of Damodar ( Emp. Code Ė 4598 ) in service system . VIEW resolved Resolved Apr 14 2016 2:22PM ptp489 Sasngita
256 14/04/2016 21967 DATTATRAY JUNGHARE CNF LEDGER ACCOUNT of customer - NOT CAME IN DATE VISE VIEW resolved resolved Apr 14 2016 5:24PM shuhel
257 14/04/2016 22351 C K ARYA CNF Dealer Ledger printing is not comming in date order. VIEW resolved resolved Apr 14 2016 5:24PM shuhel
258 14/04/2016 CNFDEL C K ARYA CNF Debit / Credit note copy printing problem VIEW resolved Please elaborate problem on 30472084. Apr 14 2016 5:32PM
259 14/04/2016 21281 GANESH KUMBHAR CNF CREDIT NOTE REGISTER REPORT NOT RUN FOR LAST FINANCIAL YEAR. ATTACHED ERROR OCCUR VIEW resolved Resolved Apr 15 2016 12:40PM shuhel
260 15/04/2016 SUS RAGHVENDRA SINGH SERVICE Dear Sirthis customer name mr rajni sood House no.401 sec-15a noida acmc callect three year but system up date one year. customer id 249775. PLS UP DATE THREE YEAR CONTRACTREGARDSRAGHVENDRA VIEW resolved Contract in system is for 1 year only, can not be updated now Apr 18 2016 10:35AM 6391 Dilip
261 16/04/2016 24443 GHANSHYAM DODIA SERVICE New SP ABKD Services has been created with user ID VIEW resolved Resolved Apr 16 2016 1:00PM ptp489 Sangita
262 18/04/2016 22184 AVINASH R DAMANKAR DM As per discussion mdn no - 1700012 of pristine is passed VIEW resolved no issues found,please check again Apr 18 2016 12:53PM 6492 6492
263 18/04/2016 OMESP SUNIL PATEL SERVICE CUST ID 182904 AND 176652 CONTRACT DATE NOT GENERATE VIEW resolved plse do this enty on chrome insted of Mozila or contact on 30472084 Apr 18 2016 2:31PM ptp489 Sangita
264 18/04/2016 24443 GHANSHYAM DODIA SERVICE NOT ABLE TO OPEN NEW SP USER VIEW resolved Resolved Apr 18 2016 2:34PM Ptp489 Sangita
265 18/04/2016 21630 mukti ranjan SERVICE Service System Not Working VIEW resolved Resolved Apr 18 2016 5:15PM ptp489 Sangita
266 18/04/2016 24618 SANTOSH SERVICE As discussed System Package is not working , Kindly do the needful VIEW resolved Resolved Apr 18 2016 5:15PM ptp489 Sangita
267 19/04/2016 21287 Bhargava naidu DM Ref Attachment KInldy Create One Column for Purchase Order after TIN NO. VIEW resolved Since this is a new addition,this should come from KK Apr 19 2016 12:39PM 6492 Arvind Singh
268 19/04/2016 SASSP SHREENATH AQUA SERVICES SERVICE DEFECTIVE RETURN FROM FRANCHISES TO ION EXCHANGE REPORT NOT SELECT SUB BRANCH OFFICE AND ALSO NOT SHOW IN SYSTEM. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 19 2016 2:03PM ptp489 Sangita
269 19/04/2016 RUPAJ RUPA JOSHI SERVICE Getting blank report for April 2016 when we pull out Calls Tracking Report Details in Service Reports. VIEW resolved Resolved Apr 20 2016 5:14PM ptp489 Sangita
270 19/04/2016 AENT ARJUN ENTERPRISES SERVICE Q) SPARE ITEM NAME CANDLE GIVEN AS FOC FOR THE CUSTOMER NAME M/S. SKYLINE, CUST-ID=53180. NOT GETTING CONSUMED IN CITRIX.FOUR YEAR CONTRACT. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 19 2016 5:27PM ptp489 Sangita
271 19/04/2016 AENT ARJUN ENTERPRISES DM Q) SPARE ITEM NAME CANDLE GIVEN AS FOC FOR THE CUSTOMER NAME M/S. LAKSMI KUMARAM , CUST-ID=55743. NOT GETTING CONSUMED IN CITRIX.FOUR YEAR CONTRACT. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 19 2016 5:27PM ptp489 Sangita
272 19/04/2016 AENT ARJUN ENTERPRISES DM Q) SPARE ITEM NAME BSP MALE-FEMALE GIVEN AS FOC FOR THE CUSTOMER NAME MRS. SAPRA, CUST-ID=47082. NOT GETTING CONSUMED IN CITRIX AS QTY AND RATES ARE NOT FLASING AND NOT GETTING REDUCED FROM THE STOCK. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 19 2016 5:27PM ptp489 Sangita
273 20/04/2016 AVENT AVANEESH ENTERPRISE SERVICE †SPARE ITEM NAME BSP MALE-FEMALE GIVEN AS FOC FOR THE CUSTOMER NAME MR SUBRAMANIUM, CUST-ID-113854. WHILE PUNCHING DSR BSP FITTING QTY ISNOT SHOWING /CONSUMING. VIEW resolved Please call me on 30472084 Apr 25 2016 10:51AM ptp489 Sangita
274 21/04/2016 UNIQUE UESP SERVICE IN OUR DSR ENTRY ONE CUSTOMER WE CHANGED FIVE NUMBERS FITTING ELBOWS BUT DSR ENTRY WE CANT CHANGE THE QUANTITY VIEW resolved Itís already blocked as per the requirement of HWS Apr 22 2016 2:40PM ptp489 Sangita
275 21/04/2016 AENT ARJUN ENTERPRISES SERVICE PROBLEM UNRESOLVED OF QUERY NO.271, 272, which is self-explanatory as it has the cust id mentioned, item name, the problem facing and the status of the customer.Thanks VIEW resolved Please call me on 30472084 Apr 25 2016 10:51AM ptp489 Sangita
276 21/04/2016 AENT ARJUN ENTERPRISES SERVICE PROBLEM UNRESOLVED OF QUERY NO.270 also, which is self-explanatory as it has the cust id, item name, the problem faced all are mentioned there and the status of the customer(i/c).Thanks VIEW resolved Please call me on 30472084 Apr 25 2016 10:51AM ptp489 Sangita
277 21/04/2016 AVENT AVANEESH ENTERPRISE DM SPARE ITEM NAME CANDLE AND PRE CARBON GIVEN AS FOC FOR THE CUSTOMER NAME M/S.REAL GROWTH SECRUITIES, ID: 137683 IT IS TWO YR OLD POLICY ACMC NOT GETTING CONSUMED IN DSR ENTRY AS ASKING FOR CHARGES. VIEW resolved Please call me on 30472084 Apr 25 2016 10:51AM ptp489 Sangita
278 21/04/2016 AVENT AVANEESH ENTERPRISE SERVICE SPARE ITEM NAME CANDLE AND PRE CARBON GIVEN AS FOC FOR THE CUSTOMER NAME M/S.REAL GROWTH SECRUITIES, ID: 137683 IT IS TWO YR OLD POLICY ACMC NOT GETTING CONSUMED IN DSR ENTRY AS ASKING FOR CHARGES VIEW resolved Please call me on 30472084 Apr 25 2016 10:51AM ptp489 Sangita
279 21/04/2016 TENT TANMAY SERVICE PLS FIND ATTACHED SCREEN SHOT OF ERRORS OF ICR DOCUMENT IT SHOWING DOUBLE ENTRTT BOOK NO 18177 AND 18178 FOR 454401 TO 454450KINDLY DO THE NEEDFUL VIEW resolved Resolved Apr 27 2016 4:08PM ptp489 Sangita
280 22/04/2016 24443 GHANSHYAM DODIA SERVICE not open new sp saumya enterprises user id VIEW resolved Resolved Apr 22 2016 2:38PM ptp489 Sangita
281 22/04/2016 NEETENT NEETESH ENTERPRISES SERVICE OUR SYSTEM IS NOT CONSUMPTION ELBOW MORE THANE 1 QUTY VIEW resolved Itís already blocked as per the requirement of HWS Apr 22 2016 3:17PM ptp489 Sangita
282 22/04/2016 AVENT AVANEESH ENTERPRISE SERVICE FOR ID NO 238952 MS ISNOT GENERATED KINDLY DO THE NEEDFUL VIEW resolved Please call me on 30472084 Apr 25 2016 12:38PM
283 23/04/2016 PWSP PUNE WATER SOLUSTION SERVICE please Reseat password VIEW resolved Resolved Apr 25 2016 9:57AM ptp489 Sangita
284 23/04/2016 PWSP PUNE WATER SOLUSTION SERVICE please Reseat password VIEW resolved Resolved Apr 25 2016 9:57AM ptp489 Sangita
285 23/04/2016 PWSP PUNE WATER SOLUSTION SERVICE pLEASE Re-seat password VIEW resolved Resolved Apr 25 2016 9:57AM ptp489 Sangita
286 23/04/2016 SERVICE PUREWELL SERVICE I CAN NOT ENTER PAYMENT FO 3 CANDLE ALLTOGETHER VIEW resolved Please call me on 30472084 Apr 25 2016 10:51AM ptp489 Sangita
287 23/04/2016 NEETENT NEETESH ENTERPRISES SERVICE Please look into this, we are facing the problem in ďL-connector and pl4 TubeĒ not able to issue in the system more than 1 qty. These required more and using more than 1 qty for every individual customer. Due to this our technician facing huge problem while doing the entries in the Service system. They are very struggled to enter the activities in the system. It will collapse our daily activities. Hence arrange to solve this immediately.Do the needful, VIEW resolved Itís already blocked as per the requirement of HWS Apr 25 2016 10:00AM ptp489 Sangita
288 23/04/2016 SERVICE PUREWELL SERVICE 1.ID 238120 MS IS NOT SHOWING2.ID-93088 AND 48312 TWO YEARS ACMC BUT IT DOES NOT TAKE SPARES ENTRY. VIEW resolved As discussed, Please talk to Krishnkumar Berde Apr 25 2016 12:37PM ptp489 Sangita
289 23/04/2016 3112 MUKEEN KHAN DM Dear Sir,It is for your kind information that Report_Voucher_Petty Cash Register is not downloading from DM Report- Direct Marketing_Naraina Branch.also system is very slow working .It is taking a lot of time for downloading .Please do the needful in this regard.With Regards Mukeen Khan Phone No.011-3345 1232 VIEW resolved resolved Apr 29 2016 6:53PM 6492 6492
290 25/04/2016 20511A HARDIK PATEL SERVICE Dear Sir, This is to inform you that Bhopal sp(Usha water) not show in system.So Please look in to and do the needful VIEW resolved Please provide the Screen shot for better understanding Apr 25 2016 11:46AM ptp489 Sangita
291 25/04/2016 20511A HARDIK PATEL SERVICE Dear Sir, This is to inform you that Bhopal sp(Usha water) not show in system.So Please look in to and do the needful VIEW resolved As discussed, Please talk to Krishnkumar Berde Apr 25 2016 12:17PM ptp489 Sangita
292 25/04/2016 23668 SANCHIT GUPTA DM WE ARE UNABLE TO SEE OF VIEW MDN FOR FY-2015-16 AS PER PRINT SCREEN ATTACHED VIEW resolved Resolved May 2 2016 10:32AM 6492 Arvindsingh
293 25/04/2016 23668 SANCHIT GUPTA DM WE ARE UNABLE TO SEE OF VIEW MDN FOR FY-2015-16 AS PER PRINT SCREEN ATTACHED VIEW resolved resolved Apr 29 2016 6:53PM 6492 6492
294 25/04/2016 RSSS RAMESH NAGAR SERVICE WE HAVE GO SERVICE ACTIVATES FUNCTION AND DEFECTIVE RETURN FROM FRANCHISES TO ION EXCHANGE , BUT NOT SHOW THE REPORT . VIEW resolved Resolved Apr 26 2016 9:35AM ptp489 Sangita
295 26/04/2016 24618 SANTOSH SERVICE fRANCHISE UNABLE TO PUNCH THE CONTRACT IN DSR.SERVICE DATE IS NOT GENERATING VIEW resolved Resolved Apr 27 2016 3:46PM ptp489 Sangita
296 26/04/2016 24618 SANTOSH SERVICE unable to update the details in customer Master.Mobile number needs to be updated (9108006300)Kindly update. VIEW resolved Resolved Apr 27 2016 3:32PM ptp489 Sangita
297 26/04/2016 24618 SANTOSH SERVICE kINDLY CLOSE THE COMPLAINT MENTIONED BELOW.UNABLE TO CLOSE AS DETAILS ARE NOT SHOWING.4201646004; 4201646258 VIEW resolved Resolved Apr 27 2016 3:38PM ptp489 Sangita
298 26/04/2016 AVENT AVANEESH ENTERPRISE SERVICE QUERY NO.278 and 282 still unresolved kindly resolved on top priority VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 2 2016 11:01AM ptp489 Sangita
299 26/04/2016 CNFBGL JAY MOHAAN RAV CNF In sales , all india sales register not coming VIEW resolved Itís already blocked as per the requirement of HWS Apr 26 2016 5:11PM ptp488 SHUHEL
300 26/04/2016 24618 SANTOSH SERVICE COMPLAINT nUMBER NOT REFLECTING IN DSR 3811627040Franchise Name : AYUSH ULTIMATE WATER SOLUTION VIEW resolved As per discussion, complaint has closed, plse check Apr 27 2016 3:38PM ptp489 Sangita
301 27/04/2016 24618 SANTOSH SERVICE KINDLY RESTORE THE DELETED ID. 151875 VIEW resolved Resolved, Plse check and confirm Apr 27 2016 2:09PM ptp489 Sangita
302 27/04/2016 24618 SANTOSH SERVICE unable to update the details in customer Master.Mobile number needs to be updated (9108006300)Kindly update.Customer ID:93129 VIEW resolved Resolved Apr 27 2016 3:28PM ptp489 Sangita
303 27/04/2016 22351 C K ARYA CNF We have submitted our querry few days back but we are still unable to take printout of Debit VIEW resolved Please call me on 30472084 - Shuhel Apr 27 2016 2:34PM shuhel shuhel
304 27/04/2016 24618 SANTOSH SERVICE KINDLY CLOSE COMPLAINT 4281524215. VIEW resolved Resolved Apr 27 2016 4:15PM ptp489 Sangita
305 27/04/2016 AVENT AVANEESH ENTERPRISE SERVICE PLS RESET PASSWORD VIEW resolved Resolved Apr 27 2016 5:50PM ptp489 Sangita
306 27/04/2016 24618 SANTOSH SERVICE Unable to close the complaint number:5391503501 VIEW resolved Resolved Apr 28 2016 2:24PM ptp489 Sangita
307 28/04/2016 ASESP AVTAR SERVICE PLS RESET PASSWORD VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
308 28/04/2016 MKSP MUKESH SERVICE PLS RESET PASSWORD VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
309 28/04/2016 SSENTPS AMAR SERVICE PLEASE RESET THE PASSWORD VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
310 28/04/2016 PPENTE PARWINDER SERVICE PLEASE RESET THE PASWORD VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
311 28/04/2016 GSF GURJEET SERVICE PLEASE RESET THE PASSWORD VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
312 28/04/2016 THASS ANIL THAPAR SERVICE DEAR SIR , WE HAVE LOGIN THE SERVICE SYSTEM BUT SYSTEM NOT LOGIN AND SHOW THIS ERROR .....ERROR:ERROR:Your Password has been expired,Please change your password! SO PLEASE PROVIDE US SOLUTION THIS PROBLEM ..THIS IS FOR YOUR INFORMED. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
313 28/04/2016 THASS ANIL THAPAR SERVICE DEAR SIR , WE HAVE LOGIN THE SERVICE SYSTEM BUT SYSTEM NOT LOGIN AND SHOW THIS ERROR .....ERROR:ERROR:Your Password has been expired,Please change your password! SO PLEASE PROVIDE US SOLUTION THIS PROBLEM ..THIS IS FOR YOUR INFORMED. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
314 28/04/2016 THASS ANIL THAPAR SERVICE DEAR SIR ,WE HAVE LOGIN THE SERVICE SYSTEM BUT SYSTEM NOT LOGIN AND SHOW THIS ERROR .....ERROR:ERROR:Your Password has been expired,Please change your password!SO PLEASE PROVIDE US SOLUTION THIS PROBLEM ..THIS IS FOR YOUR INFORMED. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
315 28/04/2016 21630 Mukti Ranjan SERVICE unable to login service package showing ERROR:Your Password has been expired,Please change your password! VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
316 28/04/2016 THASS ANIL THAPAR SERVICE DEAR SIR ,WE HAVE LOGIN THE SERVICE SYSTEM BUT SYSTEM NOT LOGIN AND SHOW THIS ERROR .....ERROR:ERROR:Your Password has been expired,Please change your password!SO PLEASE PROVIDE US SOLUTION THIS PROBLEM ..THIS IS FOR YOUR INFORMED. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
317 28/04/2016 THASS ANIL THAPAR SERVICE DEAR SIR ,WE HAVE LOGIN THE SERVICE SYSTEM BUT SYSTEM NOT LOGIN AND SHOW THIS ERROR .....ERROR:ERROR:Your Password has been expired,Please change your password!SO PLEASE PROVIDE US SOLUTION THIS PROBLEM ..THIS IS FOR YOUR INFORMED. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
318 28/04/2016 THASS ANIL THAPAR SERVICE DEAR SIR ,WE HAVE LOGIN THE SERVICE SYSTEM BUT SYSTEM NOT LOGIN AND SHOW THIS ERROR .....ERROR:ERROR:Your Password has been expired,Please change your password!SO PLEASE PROVIDE US SOLUTION THIS PROBLEM ..THIS IS FOR YOUR INFORMED. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
319 28/04/2016 NEETENT NEETESH ENTERPRISES DM my Password has been expired,Please reset my password. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
320 28/04/2016 NEETENT NEETESH ENTERPRISES SERVICE my Password has been expired,Please reset my password. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
321 28/04/2016 24618 s SERVICE kindly reset the password ASAP, All user in Call center Group and mine. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
322 28/04/2016 RUPAJ RUPA JOSHI SERVICE Please note 3 franchisees in Bangalore are unable to login as password has been expired Vigneshwara Enterprises Sree Mahalxmi Enterprises and Pratham Enterprises VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
323 28/04/2016 SANENT YOGENDER TOMAR SERVICE MY CITRIX IS NOT OPEN. CITRIX PASSWORD HAS BEEN EXPIRED. I COUNLD NOT OPEN CITRIX.PLEASE CHECK AND RESOLVE AS SOON AS POSSIBLE.REGARDSYOGENDER TOMARSANTOSH ENTERPRISESGHAZIABAD9871417684 VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
324 28/04/2016 SENTF SHREE ENTERPRISES SERVICE SSPARES GOT DOUBLED SAVING , STOCK SHOWING IN EXTRA VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 29 2016 4:44PM ptp489 Sangita
325 28/04/2016 21222 Sachin Gurao SERVICE PASSWORD HAS BEEN EXPIRES,CHANGE PASSWORD VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
326 28/04/2016 RUPAJ RUPA JOSHI SERVICE Kindly note Spandana Enterprise from Bangalore is unable to login to Service Package due to password error. VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
327 28/04/2016 VIRWAT AJAY PARDESHI SERVICE PLEASE RESAT PASSWORD VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
328 28/04/2016 SUS RAGHVENDRA SINGH SERVICE Dear SirPLS RESOLVED THE ISSUE.IAM OPEN THE CITRIX ID VIEW resolved Resolved Apr 28 2016 2:18PM PTP489 Sangita
329 28/04/2016 RUPAJ RUPA JOSHI SERVICE Please reset password for Navin Pandian 24474 andRaju Mediga 24492 VIEW resolved Resolved Apr 28 2016 3:11PM ptp489 Sangita
330 28/04/2016 RUPAJ RUPA JOSHI SERVICE please reset password for Chennai franchisee Unique Enterprises Mahaveer Enterprises SLD Enterprises and SAM Enterprises VIEW resolved Resolved Apr 28 2016 3:11PM ptp489 Sangita
331 28/04/2016 GNP HARPREET SINGH SERVICE SERVICE PASSWORD EXPIRE VIEW resolved Resolved Apr 28 2016 3:34PM ptp489 Sangita
332 28/04/2016 24240 anjana SERVICE PLEASE INTERCHANGE ICR NO 441652 CUSTOMER ID 122946 WITH ICR NO 441654 CUSTOMER ID 189417 VIEW resolved Resolved, plse check and confirm Apr 29 2016 3:54PM ptp489 Sangita
333 29/04/2016 SKYTR SKYDROP SERVICE Dear sir/madam i already remind 8 time last one mothe but my isshu ispending and notresponse any side.today is month closing day.so i humble request soplease solve my problem today.my payment is pending.so i submit thecollection todayMost humbiy and respectedfully,I beg to state you thatthere were mistake in I have to punch ICR NO.446293 instead of ICRNO.446298.So sir please clear this document. I will be very obliged to u for this kind of act. Thanks VIEW resolved Resolved Apr 29 2016 4:34PM ptp489 Sangita
334 29/04/2016 SKYTR SKYDROP SERVICE Dear sir/madam i already remind 8 time last one mothe but my isshu ispending and notresponse any side.today is month closing day.so i humble request soplease solve my problem today.my payment is pending.so i submit thecollection todayMost humbiy and respectedfully,I beg to state you thatthere were mistake in I have to punch ICCR NO.807509 instead of ICCRNO.807519.So sir please clear this document. I will be very obliged to u for this kind of act. Thanks VIEW resolved Resolved Apr 29 2016 4:40PM ptp489 Sangita
335 29/04/2016 24443 GHANSHYAM DODIA SERVICE NOT ABLE TO OPEN NEW CREATED SP USER ID VIEW resolved Which userid, plse send us userid Apr 29 2016 10:13AM ptp489 Sangita
336 29/04/2016 MESP MAHAVEER ENTERPRISES SERVICE WE ARE NOT ABLE TO ENTER MAY MONTH ACMC SO PLEASE GIVE SOLUTION VIEW resolved You can not enter befor or after 1 month date in the system Apr 29 2016 12:12PM ptp489 Sangita
337 29/04/2016 AUWS AJAY TRIVEDI SERVICE PAYMENT ARE NOT PUNCH IN CITRIX.PLS RESOLVED THIS PROBLEM URGENTLY. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 29 2016 4:43PM ptp489 Sangita
338 29/04/2016 PWS PUREWELL SERVICE ID 215257 MS NOT SHOWING VIEW resolved I have checked, from your login MS is showing. Apr 29 2016 12:31PM ptp489 Sangita
339 29/04/2016 SERVICE PUREWELL SERVICE 1.ID 215257 MS CAN NOT BE SEEN2.ID 143395/41525 BOTH UNIT SHIFTED DELETE MS3.ID 232311 DUPLICATE ID PLS DELETE(230641) VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Apr 29 2016 4:43PM ptp489 Sangita
340 29/04/2016 SERVICE PUREWELL DM ID-215257 SHOWING IN CUSTOMER MASTER DATE 20/4/16 BUT NOT SHOWING IN CS/MS LIST VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 2 2016 4:19PM ptp489 Sangita
341 29/04/2016 22342 virendra sakpal DM MRN not happening of surakakha plus from sanjay shinde VIEW resolved Resolved Apr 29 2016 6:53PM 6492 6492
342 29/04/2016 24560 pradeep parwani SERVICE password expired, please reset it VIEW resolved Resolved Apr 29 2016 4:00PM ptp489 Sangita
343 29/04/2016 24258 SHEKAR SERVICE When doing trade invoice I cant able to do the SAVE the entry,Kindly do the needful VIEW resolved Screen shot or call me on 30472084 Apr 29 2016 4:48PM ptp489 Sangita
344 29/04/2016 24258 SHEKAR SERVICE When doing trade invoice I cant able to do the SAVE the entry,Kindly do the needful VIEW resolved Screen shot or call me on 30472084 Apr 29 2016 4:48PM ptp489 Sangita
345 29/04/2016 24258 SHEKAR SERVICE When doing trade invoice I cant able to do the SAVE the entry,Kindly do the needful VIEW resolved plse send us Screen shot or call me on 30472084 Apr 29 2016 4:50PM ptp489 Sangita
346 29/04/2016 24258 SHEKAR SERVICE When doing trade invoice I cant able to do the SAVE the entry,Kindly do the needful VIEW resolved Screen shot or call me on 30472084 Apr 29 2016 4:49PM ptp489 Sangita
347 29/04/2016 24289 Bhargava naidu DM Pl find the attached STN VIEW resolved Resolved May 2 2016 11:51AM 6492 ARVIND SINGH
348 29/04/2016 21287 Bhargava naidu DM Pl find the Attached STN VIEW resolved Resolved May 2 2016 11:51AM 6492 ARVIND SINGH
349 30/04/2016 24258 SHEKAR SERVICE ICR NO 445912 AUTHENTICATED BUT IT NOT SHOWING IN COLLECTION REPORT VIEW resolved Resolved, plse check May 2 2016 9:59AM ptp489 Sangita
350 30/04/2016 SKYTR SKYDROP SERVICE Dear sir/madam i already remind 8 time last one mothe but my isshu ispending and notresponse any side.today is month closing day.so i humble request soplease solve my problem today.my payment is pending.so i submit thecollection todayMost humbiy and respectedfully,I beg to state you thatthere were mistake in I have to punch ICR NO.446298 instead of ICRNO.446293.So sir please clear this document. I will be very obliged to u for this kind of act. Thanks VIEW resolved It is Resolved on friday,check and call on 02230472084 May 2 2016 10:05AM ptp489 Sangita
351 30/04/2016 SKYTR SKYDROP DM Dear sir/madam i already remind 8 time last one mothe but my isshu ispending and notresponse any side.today is month closing day.so i humble request soplease solve my problem today.my payment is pending.so i submit thecollection todayMost humbiy and respectedfully,I beg to state you thatthere were mistake in I have to punch ICCR NO.807519 instead of ICCRNO.807509.So sir please clear this document. I will be very obliged to u for this kind of act. Thanks VIEW resolved It is Resolved on friday,check and call on 02230472084 May 2 2016 10:05AM ptp489 Sangita
352 30/04/2016 21287 Bhargava naidu DM Pl check Account Receivable(Order Wise)not working. VIEW resolved Resolved May 2 2016 11:51AM 6492 Arvind Singh
353 30/04/2016 24658 NEEPA PARMAR DM REQUIRE SERIAL NUMBER OF UNIT ON MDN . VIEW resolved resolved May 2 2016 12:41PM 6492 Arvind Singh
354 30/04/2016 24658 NEEPA PARMAR DM REQUIRE SERIAL NUMBER OF UNIT ON MDN . VIEW resolved resolved May 2 2016 12:41PM 6492 ARVIND SINGH
355 30/04/2016 SERVICE PUREWELL SERVICE ID 47112 TWO YEARS ACMC BUT I CAN NOT ENTER CANDLE IN THIS. IT ASKING PAYMENT VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 2 2016 11:02AM ptp489 Sangita
356 30/04/2016 RUPAJ RUPA JOSHI SERVICE Unable to activate customer id 78219 VIEW resolved Resolved May 2 2016 10:48AM ptp489 Sangita
357 30/04/2016 RUPAJ RUPA JOSHI SERVICE Please change contact number of Raj Enterprises from 9873061253 to 9716846950 while sending complaint SMS. VIEW resolved You can change, using office_master any franchaises detail May 2 2016 10:24AM ptp489 Sangita
358 30/04/2016 20511A HARDIK PATEL SERVICE UserName And Password ok But Service System Not Open VIEW resolved Resolved, next time plse change your passowrd before expired it May 2 2016 10:24AM ptp489 Sangita
359 30/04/2016 RUPAJ RUPA JOSHI SERVICE Unable to activate customer id 78219 in Service Package VIEW resolved Resolved May 2 2016 10:48AM ptp489 Sangita
360 30/04/2016 cnfnoi VIRENDER SINGH RAWAT CNF MRN NUMBER NOT SHOWING CONTINUE AFTER 2016/0018 VIEW resolved Resolved Check and Confirm. May 2 2016 11:45AM ptp488
361 30/04/2016 cnfnoi VIRENDER SINGH RAWAT CNF MRN NUMBER NOT SHOWING CONTINUE AFTER 2016/0018 VIEW resolved Resolved. May 2 2016 11:45AM ptp488
362 30/04/2016 RUPAJ RUPA JOSHI SERVICE Please close complaint 6291501714 in service package VIEW resolved Resolved May 2 2016 10:30AM ptp489 Sangita
363 02/05/2016 24539 RAJU ROY SERVICE Do not Trade Invoice entry in system to Service Franchise SHIVAM ENTERPRISES VIEW resolved Resolved May 2 2016 3:25PM ptp489 Sangita
364 02/05/2016 24539 RAJU ROY SERVICE DO NOT SHOW THE APARES IN SERVICE TRADE INVOICE SYSTEM .PLEAE LOOK INTO THIS MATTER VIEW resolved Resolved May 2 2016 3:25PM ptp489 Sangita
365 02/05/2016 ASESP AVTAR SERVICE Please interchange CUSTOMER ID 154366 ICR no 805017 ICCR NO 441801 WITHCUSTOMER ID 176903 ICR NO.805016 ICCRNO.441721 VIEW resolved Please Elabrate the Problem on phone 30472084 May 2 2016 4:19PM ptp489 Sangita
366 02/05/2016 ASESP AVTAR SERVICE Please interchange ICR VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 4 2016 11:46AM ptp489 Sangita
367 02/05/2016 AENT ARJUN ENTERPRISES SERVICE q)Unable to login. the following message is flashing :ERROR:Your Password has been expired,Please change your password! VIEW resolved Please talk to Ms. Pooja Gandhi and revert us May 3 2016 9:52AM 6391 Dilip Yadav
368 02/05/2016 24443 GHANSHYAM DODIA SERVICE USER ID VIEW resolved Resolved May 2 2016 5:01PM ptp489 Sangita
369 03/05/2016 21281 GANESH KUMBHAR CNF Cl. balance as on 31.03.16 of Jayashree Traders not shown as a Op. balance as on 01.04.16 VIEW resolved Resolved May 3 2016 10:09AM ptp488 shuhel
370 03/05/2016 RUPAJ RUPA JOSHI SERVICE Need list of complaints from 01st April to 30th Apr 2016 VIEW resolved Resolved May 4 2016 11:06AM ptp489 Sangita
371 03/05/2016 RUPAJ RUPA JOSHI SERVICE Unable to open customer id 150715 in Customer Master VIEW resolved Resolved May 4 2016 11:46AM ptp489 Sangita
372 03/05/2016 PWSP PUNE WATER SOLUSTION SERVICE cancle ativity angenst this icr number 442100 , 447315 VIEW resolved Talk to Krishnkumar Berde May 4 2016 11:20AM ptp489 Sangita
373 03/05/2016 RUPAJ RUPA JOSHI DM Unable to login to Service Package. VIEW resolved Solved. Please Check and Confirm. May 3 2016 6:21PM ptp488
374 04/05/2016 21630 Mukti Ranjan SERVICE Dear sir,Service System not Working plz checkRegardsmukti VIEW resolved resolved May 4 2016 11:15AM ptp489 Sangita chaudhary
375 04/05/2016 21630 Mukti Ranjan SERVICE unable to login Service System Showing Password incorrect plz check VIEW resolved resolved May 4 2016 11:15AM ptp489 Sangita chaudhary
376 04/05/2016 SERVICE PUREWELL DM REMINDER-IID-93088/48312/32476 THESE ARE 2 YEARS ACMC BUT IT DOES NOT TAKE SPARES IT IS ASKING ON CHARGABLE. VIEW resolved Please talk to Krishnkumar Berde May 4 2016 11:56AM ptp489 Sangita
377 04/05/2016 24618 santosh SERVICE Kindly restore the ID 185011 VIEW resolved Resolved May 4 2016 2:39PM ptp489 Sangita
378 04/05/2016 22739 Rajesh Angane SERVICE please provide ligins VIEW resolved Pls get approval from Mr. Govind K to provide list of all users with passwords May 4 2016 4:00PM 6391 Dilip Yadav
379 04/05/2016 RUPAJ RUPA JOSHI SERVICE In population report Vertical Description Product Product serial number and Installation date columns has mismatched data. Please rectify. VIEW resolved Resolved May 4 2016 5:17PM ptp489 Sangita
380 05/05/2016 RUPAJ RUPA JOSHI SERVICE Please provide user id VIEW resolved Resolved May 5 2016 11:03AM PTP489 Sangita
381 05/05/2016 RUPAJ RUPA JOSHI SERVICE Please provide user id VIEW resolved Resolved May 5 2016 11:03AM PTP489 Sangita
382 05/05/2016 24240 anjana SERVICE please reset the pasword VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
383 05/05/2016 SERVICE PUREWELL SERVICE I CAN NOT ENTER ACMC VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 5 2016 3:40PM ptp489 Sangita
384 05/05/2016 ASESP AVTAR SERVICE PLEASE RESET THE PASSWORD VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
385 05/05/2016 PPENTE PARWINDER SERVICE PLEASE RESET THE PASSWORD VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
386 05/05/2016 GSF GURJEET SERVICE PLEASE RESET THE PASSWORD VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
387 05/05/2016 SSENTPE AMAR SERVICE PLEASE RESET THE PASSWORD VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
388 05/05/2016 MKSP SERVICE SERVICE PLEASE RESET THE PASSWORD VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
389 05/05/2016 SHIENT AMIT SERVICE PLEASE RESET THE PASSWORD. VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
390 05/05/2016 22344L TUSHAR RANJAN NAYAK SERVICE ERROR:ERROR:Your Password has been expired,Please change your password! VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
391 05/05/2016 22344 TUSHAR RANJAN NAYAK SERVICE ERROR:ERROR:Your Password has been expired,Please change your password!(AGRA) VIEW resolved Resolved May 5 2016 3:30PM ptp489 Sangita
392 05/05/2016 SASSP SHREENATH AQUA SERVICES SERVICE Dear Sir/Madam,i Have spare (H.N.TANK) done by mistake twice activity done in this customer id (238134). So Pls Remove or Resolve One Activity Or Spare. VIEW resolved Talk to krishnkumarberde about this topic May 5 2016 3:40PM ptp489 Sangita
393 05/05/2016 RUPAJ RUPA JOSHI SERVICE Please reset password for Franchisees Aman Enterprises Baroda K V Services Bangalore Divya Enterprises Mumbai VIEW resolved Resolved May 5 2016 3:38PM ptp489 Sangita
394 05/05/2016 RUPAJ RUPA JOSHI SERVICE Please reset password for franchisees D S Water Solutions Agra and Ravideep Enterprises Mumbai VIEW resolved Resolved May 5 2016 3:38PM ptp489 Sangita
395 05/05/2016 4586G manish kumar rana SERVICE passward reset VIEW resolved Resolved May 5 2016 3:38PM ptp489 Sangita
396 05/05/2016 AUWS AUWS SERVICE PROBLEM IS ERROR:ERROR:Your Password has been expired,Please change your password! VIEW resolved Resolved May 5 2016 3:38PM ptp489 Sangita
397 05/05/2016 AUWS AUWS SERVICE PROBLEM IS ERROR:ERROR:Your Password has been expired,Please change your password! VIEW resolved Resolved May 5 2016 3:38PM ptp489 Sangita
398 05/05/2016 AUWS AUWS SERVICE PROBLEM IS ERROR:ERROR:Your Password has been expired,Please change your password! VIEW resolved Resolved May 5 2016 3:38PM ptp489 Sangita
399 05/05/2016 AENT ARJUN ENTERPRISES SERVICE q)unable to punch the contract for the current month. On the last second last tab of contract entry, no amount is flashing even on selecting one year or two year ACMC. Thanks VIEW resolved Please provide the Screen shot for better understanding or contact on 30472084 May 6 2016 10:22AM ptp489 Sangita
400 05/05/2016 RUPAJ RUPA JOSHI SERVICE Please reset password for Chennai franchisee Unique Enterprises and Smart Engineers. VIEW resolved Resolved May 6 2016 9:38AM ptp489 Sangita
401 05/05/2016 24618 SANTOSH SERVICE Population Report is not Correct, There is a mismatch in the report. No option Available to Select All In Sub Branch.Kindly check and do the needful required VIEW resolved Resolved May 6 2016 10:05AM ptp489 Sangita
402 06/05/2016 20511A bharat patel SERVICE password going to expire 4 day VIEW resolved Ms. Pooja, your attention is required here. May 6 2016 10:13AM 6391 Dilip Yadav
403 06/05/2016 20511A bharat patel SERVICE passward going expire 4day VIEW resolved Ms. Pooja, your attention is required here. May 6 2016 10:13AM 6391 Dilip Yadav
404 06/05/2016 RUPAJ RUPA JOSHI SERVICE Please reset password for below loginSSENT SAIDISHA VIEW resolved Resolved May 6 2016 11:54AM ptp489 Sangita
405 06/05/2016 DDSYS D D SYSTEM SERVICE CONTRACT START DATE NOT SHOWING VIEW resolved Resolved May 6 2016 12:44PM ptp489 Sangita
406 06/05/2016 24618 SANTOSH SERVICE Unable to change product name /Change the product as PRISTINE 5ltr VIEW resolved Resolved May 6 2016 2:03PM ptp489 Sangita
407 06/05/2016 24618 SANTOSH SERVICE Unable to change product name / change the product name as PRISTINE 5Ltrs Customer ID:214817 VIEW resolved Resolved May 6 2016 2:03PM ptp489 Sangita
408 06/05/2016 sentf shree enterprises SERVICE query number 324 is not resolve but in your status its resolve please call on 09822342157 VIEW resolved Please provide the Screen shot for better understanding or contact on 30472084 May 6 2016 1:57PM ptp489 Sangita
409 06/05/2016 24618 SANTOSH DM KINDLY RESET PASSWORD FOR MENTOR ENTERPRISES. VIEW resolved Resolved May 6 2016 2:03PM ptp489 Sangita
410 06/05/2016 24618 SANTOSH SERVICE There is a mismatch in summary and details report.Mismatch details informed via Mail.Kindly get it resolved at earliest. VIEW resolved Resolved May 10 2016 4:42PM ptp489 Sangita
411 06/05/2016 RUPAJ RUPA JOSHI SERVICE kindly check franchisee is unable to generate payment details while entering in DSR. Franchisee name is Nanjundeshwar Enterprises VIEW resolved Resolved May 6 2016 5:55PM ptp489 Sangita
412 06/05/2016 SONENT SANDEEP PAWAR SERVICE PL RESAT PASSWORD VIEW resolved Mail sent to Rupa May 7 2016 9:45AM ptp489 Sangita
413 07/05/2016 SHRWS SHREE WATER SOLUTION SERVICE UNABLE TO DOWN LODE COMPLAINT FROM WEB, ITS TAKE SO MUCH TIME FOR DOWNLOADING AND SOME TIMES STOPED DOWNLODING VIEW resolved Resolved May 7 2016 11:45AM ptp489 Sangita
414 07/05/2016 PWSP PUNE WATER SOLUSTION SERVICE PLEASE RESET PASSWORD VIEW resolved Itís already reset May 9 2016 9:37AM ptp489 Sangita
415 07/05/2016 WASASA WATER MART SALE AND SERVICE SERVICE PLEASE RESAT PASSWORD VIEW resolved This franchise is INACTIVE, Take approval from Krishnkumar Berde May 9 2016 9:29AM ptp489 Sangita
416 09/05/2016 PPENTE PARWINDER SERVICE PLEASE RESET PASSWORD VIEW resolved Its already has been reset from your side only May 10 2016 9:52AM ptp489 Sangita
417 09/05/2016 SERVICE PUREWELL DM .I CAN NOT TAKE BACK SPARES FROM SERVICE ENGINEERS.COMP RECVD ON DUPLICAT ID(182184 OW)ID IS 184360 VIEW resolved Please provide the Screen shot for better understanding or contact on 30472084 May 10 2016 9:49AM ptp489 Sangita
418 09/05/2016 SKYTR SKYDROP SERVICE Dear sir please check the customer id 128603.and compliant no 4671609944.so please convert ic to ow.this is already out of contract.my payment is pending thanksskydrop trading9818609944 VIEW resolved plse discuss with Krishnkumar Berde May 10 2016 10:50AM ptp489 Sangita
419 09/05/2016 GNP HARPREET SINGH CNF Dear SirPlease correct the address in citrix of these parties.S.S Enterprises ION EXCHANGE INDIA LTD C/O S.S ENTERPRISES32 DEEP COMPLEX, COURT ROADAMRITSAR PIN CODE 143001PHONE NO. 9781323555A.S Enterprises ION EXCHANGE INDIA LTD C/O A.S ENTERPRISES C/O DARSHAN SINGH BABBU CAKKI WALEHOUSE NO.825 SREET NO. 5 DASMESH NAGAR GILL CHOWKLUDIHANA PIN CODE 141003 PHONE NO: 9855457770 VIEW resolved Dear Sir, Please Describe problem in detail on mail-shuhel.patel@ionexchange.co.in May 10 2016 9:22AM
420 09/05/2016 bharat bharat DM Stn raise in Dm system not update in more then one Product VIEW resolved Resolved May 10 2016 10:09AM 6492 ARVIND SINGH
421 09/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we were able to raise new complaint for customer id 249728 even when earlier complaint was pending. Old complaint 5171611231 and new complaint 5171611234. VIEW resolved Resolved,(Mail is sent to Rupa) May 10 2016 9:36AM ptp489 Sangita
422 10/05/2016 THASS ANIL THAPAR SERVICE WE HAVE MADE MRN IN SYSTEM , COMPLATE ALL COLONE THEN WE HAVE SAVE THE MRN ENTERY ,NOT SAVE THE ENTERY VIEW resolved Resolved May 10 2016 3:27PM ptp489 Sangita
423 10/05/2016 21222 Sachin Gurao SERVICE MRN not save,Resolve the issue Top prionrity VIEW resolved Resolved. Please Check and Confirm back May 10 2016 12:14PM ptp489 sangita
424 10/05/2016 24258 shekar SERVICE MRN NOT WORKING VIEW resolved Resolved. Please Check and Confirm back May 10 2016 12:14PM ptp489 sangita
425 10/05/2016 21287A HARSHA DM IN B-4 DM-SYSTEMOrder No. 12373 ( Already credit invoice has been done in the name Sanchaya land estates)Cheque No. 203471Cheque date: 14.04.2016Bank : Axis bankAmount: Rs.41000/-Not able to pass the collection entry VIEW resolved resolved May 11 2016 12:05PM 6492 Arvindsingh
426 10/05/2016 SANENT YOGENDER TOMAR SERVICE PLEASE RESET THE PASSWORD. VIEW resolved Resolved May 10 2016 3:27PM ptp489 Sangita
427 10/05/2016 SANENT YOGENDER TOMAR SERVICE PLEASE RESET THE PASSWORD. VIEW resolved Resolved May 10 2016 3:27PM ptp489 Sangita
428 10/05/2016 SERVICE PUREWELL SERVICE pls reset password. VIEW resolved Resolved May 10 2016 3:30PM ptp489 Sangita
429 10/05/2016 AUWS AJAY TRIVEDI SERVICE ERROR:ERROR:Your Password has been expired,Please change your password! PROBLEM VIEW resolved Resolved May 10 2016 3:27PM ptp489 Sangita
430 10/05/2016 SENTF SHREE ENTERPRISES SERVICE PLEASE RESAT PASSWORD VIEW resolved Resolved May 10 2016 3:27PM ptp489 Sangita
431 10/05/2016 MNESP MANISH ENT SERVICE PLEASE RESAT PASSWORD VIEW resolved Resolved May 10 2016 3:27PM ptp489 Sangita
432 10/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to login to Service Package. VIEW resolved Resolved May 10 2016 3:27PM ptp489 Sangita
433 10/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check Om Enterprises Surat data has been transferred to Bhairavi Associates in System Package. But in Population Report the data is still reflecting under Om Enterprises Surat. However when we check Customer Master Bhairavi Associates name is reflected. VIEW resolved Resolved, plse check and confirm May 10 2016 4:55PM ptp489 Sangita
434 10/05/2016 24204 prafull shinde SERVICE web not working VIEW resolved Resolved May 10 2016 5:00PM ptp489 Sangita
435 11/05/2016 UESP UNIQUE ENTERPRISES SERVICE Your Password has been expired,Please change your password! VIEW resolved Resolved May 11 2016 10:44AM ptp489 Sangita
436 11/05/2016 UESP UNIQUE ENTERPRISES SERVICE Your Password has been expired,Please change your password! VIEW resolved Resolved May 11 2016 10:44AM ptp489 Sangita
437 11/05/2016 SWS KALPNA SAVKAR SERVICE CHENGE PASSWORD VIEW resolved Resolved May 11 2016 10:44AM ptp489 Sangita
438 11/05/2016 22739 Rajesh Angane CNF please add serial no HP 9108 for Sapphire (CNF code 2001) in non salable qty. VIEW resolved Resolved. Please Check and Confirm. May 11 2016 12:13PM PTP488
439 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset password for Chennai Franchisee Unique Enterprises. VIEW resolved Resolved May 11 2016 10:44AM ptp489 Sangita
440 11/05/2016 RUPAJ RUPA JOSHI SERVICE In Installation report only customer Id created login should be reflected. Any changes done to the customer id should not reflect in this report. Please create a separate report for this. VIEW resolved Its requirement May 20 2016 10:44AM ptp489 Sangita
441 11/05/2016 THASS ANIL THAPAR SERVICE THE SERVICE SYSTEM NOT LOGIN AND SHOW THIS ERROR ...ERROR:ERROR:Your Password has been expired,Please change your password! VIEW resolved Resolved May 11 2016 10:44AM ptp489 Sangita
442 11/05/2016 DASSL TAPAN DAS SERVICE SYSTEM IS NOT OPEAN. PASS WARD HAS IS SOW IN SYSTEM VIEW resolved Resolved May 11 2016 10:48AM ptp489 Sangita
443 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset password for Bangalore Franchisee Muskan Enterprises and Tanmay Enterprises. VIEW resolved Resolved May 11 2016 4:05PM ptp489 Sangita
444 11/05/2016 RUPAJ RUPA JOSHI SERVICE Please reset password for Mumbai Franchisee Shree Sai Enterprises. VIEW resolved Resolved May 11 2016 4:05PM ptp489 Sangita
445 11/05/2016 SUS RAGHVENDRA SINGH SERVICE Dear SirIam open citrix id but showing password has been expried Iam all redy ready change two time password. VIEW resolved Resolved May 11 2016 12:19PM ptp489 Sangita
446 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset Bangalore Franchisee password Byreshwara Enterprises BYSP Raghavendra Enterprises SRENT Nanjundeshwara NESP VIEW resolved Resolved May 11 2016 12:19PM ptp489 Sangita
447 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset password for Bangalore CRR Jayanthiuser id 23528 VIEW resolved Resolved May 11 2016 12:19PM ptp489 Sangita
448 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset password for Kolkata franchisee J R Enterprises. VIEW resolved Resolved May 11 2016 4:05PM ptp489 Sangita
449 11/05/2016 GREAPP GREAPP SERVICE ERROR:ERROR:Your Password has been expired,Please change your password! VIEW resolved Resolved May 11 2016 12:19PM ptp489 Sangita
450 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset Chennai Franchisee Sam Enterprises password VIEW resolved Resolved May 11 2016 4:05PM ptp489 Sangita
451 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset password for Bangalore Franchisee Omshakti Enterprises Chowdeshwari Enterprises Benaka Enterprises Pratham Enterprises and Service Junction VIEW resolved Resolved May 11 2016 4:05PM ptp489 Sangita
452 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset Mumbai Frabchisee OMYash Enterprises VIEW resolved Resolved May 11 2016 4:05PM ptp489 Sangita
453 11/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly reset Bangalore franchisee HNM Solutions password VIEW resolved Resolved May 11 2016 4:05PM ptp489 Sangita
454 11/05/2016 24267 HARDIK PATEL SERVICE ERROR:ERROR:Your Password has been expired,Please change your password! FIND ATTACH. VIEW resolved Resolved May 11 2016 4:07PM ptp489 Sangita
455 11/05/2016 RUPAJ RUPA JOSHI SERVICE Unable to open customer id 204794 in Customer Master. VIEW resolved Resolved May 12 2016 10:58AM ptp489 Sangita
456 11/05/2016 AVENT AVANEESH ENTERPRISE SERVICE pls reset password it is expired VIEW resolved RESOLVED May 11 2016 6:08PM
457 11/05/2016 MCE GOVIND SINGH SERVICE WE HAVE SPARE CONSUMPTION AGAINST 2 YEAR ACMC CONTRACT BUT THE SYSTEM NOT ACCEPTED THE ENTRY AND SHOW THE ERROR ...... Customer is in ACMC 2 Year contract. You have already given this spare free of cost when you book contract, So,this time please make chargable entry.Please Select Document NoYou cannot close MS/CS/REG calls more than 15-days in advance. you can close the calls upto 26/05/2016 VIEW resolved Talk to krishnkumarberde about this topic May 12 2016 9:58AM ptp489 Sangita
458 12/05/2016 24560G pradeep parwani SERVICE please reset the pass word VIEW resolved Resolved May 12 2016 10:18AM ptp489 Sangita
459 12/05/2016 LKT RAMKESH MEENA SERVICE THE SERVICE SYSTEM NOT LOGIN AND SHOW THE ERROR ....ERROR:ERROR:Your Password has been expired,Please change your password! VIEW resolved Resolved May 12 2016 10:59AM ptp489 Sangita
460 12/05/2016 RUPA RUPAJOSHI SERVICE kindly reset password TANMAY ENTERPRISESUSER ID TENT PASSWORDSERVICE BYRAVESHWARA SERVICESUSER ID BYSP PASSWORDBYSP PRATHAM ENTERPRISESUSER ID PAPIPOL PASSWORDPAPIPOL BENKA ENTERPRISES.USER ID BENENT PASSWORDbenent MUSKAN SERVICESUSER ID MSER PASSWORDSERVICE SERVICE JUNCTIONUSER ID SJSP PASSWORD888manju SRI CHOWDESHWARI ENTERPRISESUSER ID SCENT PASSWORDSERVICE1 VIEW resolved Resolved May 12 2016 11:55AM ptp489 Sangita
461 12/05/2016 SESP SAANI ENTERPRISES SERVICE PLEASE RESET THE PASSWORD VIEW resolved Please try login, you can change your password May 12 2016 1:37PM 6391 Dilip Yadav
462 12/05/2016 21287 Bhargava naidu DM as per attachment Product Serial No. Not Reflecting on Material Delivery Note.kindly check VIEW resolved no attachment found May 16 2016 3:38PM 6492 Arvind Singh
463 13/05/2016 24618 SANTOSH SERVICE 187971 Unable to open customer ID VIEW resolved Resolved May 13 2016 4:09PM ptp489 Sangita
464 13/05/2016 RUPA RUPAJOSHI SERVICE COMPLAINT NOT SHOWING IN SERVICE PACKAGE FRANCHISEE NAME : KV SERVICE COMPLAINT NO:3761610384 / 3761610383PLEASE DO THE NEEDFUL VIEW resolved Resolved, plse check May 13 2016 5:31PM ptp489 Sangita
465 13/05/2016 24618 SANTOSH SERVICE ID TO BE RESET (102372) VIEW resolved Resolved, plse check May 16 2016 9:47AM ptp489 Sangita
466 16/05/2016 24560 pradeep parwani SERVICE unable to send/receive mails out look VIEW resolved plse talk to SriNiwash on 02230472076 May 16 2016 9:26AM
467 16/05/2016 NEETENT NEETESH ENTERPRISES SERVICE SERVICES SYSTEM IS NOT WORKING VIEW resolved Resolved May 16 2016 11:34AM ptp489 Sangita
468 16/05/2016 PACSP KARANJEET DM Please reset the pasword VIEW resolved Your ID is in Resign Mode, We can activate yr account after confirmation of commercial. May 16 2016 2:17PM ptp489 Sangita
469 16/05/2016 RUPAJ RUPA JOSHI SERVICE Please reset password for ABKD SERVICE with login id ABKSER. VIEW resolved Resolved May 16 2016 2:13PM ptp489 Sangita
470 16/05/2016 PWSP PUNE WATER SOLUSTION SERVICE please receive icr entry 453894 , 453898 , 442100 ,447315 VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 16 2016 2:54PM ptp489 Sangita
471 16/05/2016 RADEP RAVIDEEP ENTERPRISES SERVICE WHILE COLLECTION PUNCHING, PAYMENT DETAILS NOT SHOWING VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 16 2016 2:54PM ptp489 Sangita
472 16/05/2016 WASASA RAJNEEKANT SERVICE PLEASE RESAT ID AND PASSWORD VIEW resolved Your ID is in Resign Mode, We can activate yr account after confirmation of commercial. May 16 2016 2:53PM ptp489 Sangita
473 16/05/2016 DDSYS D D SYSTEM SERVICE Daily service complaint not open. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 16 2016 2:54PM ptp489 Sangita
474 16/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as SP KV Services is unable to view complaint numbers 3761610384 AND 3761610383 in system. VIEW resolved Resolved May 16 2016 4:36PM ptp489 Sangita
475 16/05/2016 GNP HARPREET SINGH CNF CANT SAVE FILE WHILE SALE RETD VIEW resolved Resolved. Please check and Confirm. May 17 2016 10:34AM Ptp488
476 17/05/2016 SANEN YATEENDRA GUPTA SERVICE FOUR YEAR ACMC NOT TAKEN SECOND KIT CUST ID -154668 VIEW resolved You can put kit-spare instead of Kit May 17 2016 1:54PM ptp489 Sangita
477 19/05/2016 GNP vinay datta SERVICE spares /consumbale list does not appear wile MRN entry-Ganpati distributor(punjab) VIEW resolved Resolved May 21 2016 9:28AM ptp489 Sangita
478 19/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly create Service Package id for Pooja Devendra Reema Shit Sunil Bisoyi Amruta Nagvekar and Pradnya Nagvekar VIEW resolved Krishnkumar Berde will Provide you May 20 2016 3:51PM ptp489 Sangita
479 19/05/2016 21287 Bhargava naidu DM As per request purchase order No Created On Order Generation Attached first sheet. here I attached 2nd sheet purchase order No not Reflecting on after System generated Invoice Kindly resolve the issue. VIEW resolved Resolved May 23 2016 11:52AM 6492 Arviend singh
480 19/05/2016 24658 24658 DM COLLECTION ENTRY NOT ABLE TO PASS FOR ORDER NO:11945 AT PUNE BRANCH VIEW resolved Resolved May 23 2016 10:33AM 6492 Arvind Singh
481 19/05/2016 22739 rajesh angane CNF please provide f.year selection to check last year,s report VIEW resolved Please Provide the list of the Reports which you want to see. May 31 2016 4:31PM ptp488
482 19/05/2016 GNP vinaydatta SERVICE spares/consumbales list does not appear for MRN -ganpati distri(punjab) VIEW resolved Resolved May 21 2016 9:28AM ptp489 Sangita
483 19/05/2016 WASASA WATERMARTSALESANDSERVICES DM USER AND PASSWORD RESET VIEW resolved As per the system its showing Resign, please contact commercial May 20 2016 10:43AM ptp489 Sangita
484 20/05/2016 RUPAJ RUPA JOSHI SERVICE Bangalore SP Vigneshwara Enterprise is unable to view complaint in DSR. VIEW resolved Resolved,plse check May 20 2016 10:43AM ptp489 Sangita
485 20/05/2016 NESP sumanth SERVICE dsr entries not happening /not opening 2. calls not getting closed VIEW resolved Resolved, plse check May 20 2016 3:34PM ptp489 Sangita
486 20/05/2016 TENTSP TANVI ENT. SERVICE INSTALLATION DONE IN THIS MONTH BUT SERVICE NOT GENERATED VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 20 2016 3:51PM ptp489 Sangita
487 20/05/2016 TENTSP TANVI ENT. SERVICE THE SAME SERVICE NOT GENERATED VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 20 2016 3:51PM ptp489 Sangita
488 20/05/2016 24618 SANTOSH SERVICE ICCR NO:779180 / CUSTOMER ID:209719KINDLY RESTORE THE ID / UNABLE TO OPEN ID VIEW resolved Resolved May 20 2016 3:45PM ptp489 Sangita
489 20/05/2016 24618 SANTOSH SERVICE System Package is working slow VIEW resolved Resolved May 21 2016 9:28AM ptp489 Sangita
490 21/05/2016 24684 Sanjeev Kumar DM Dear sir Please check this issue in DM system becos its showing Sappahire 2 times and even system is showing Error 500 pls go through the screen shot also VIEW resolved Resolved May 23 2016 2:43PM 6492 Arvind Singh
491 21/05/2016 24684 Sanjeev Kumar DM Dear sir Please check this issue in DM system becos its showing Sappahire 2 times and even system is showing Error 500 pls go through the screen shot also VIEW resolved Resolved May 23 2016 2:43PM 6492 ARVIND SINGH
492 21/05/2016 24684 Sanjeev Kumar DM Dear sir Please check this issue in DM system becos its showing Sappahire 2 times and even system is showing Error 500 pls go through the screen shot also VIEW resolved resolved May 23 2016 2:43PM 6492 ARVIND SINGH
493 21/05/2016 24684 Sanjeev Kumar DM Dear sir Please check this issue in DM system becos its showing Sappahire 2 times and even system is showing Error 500 pls go through the screen shot also VIEW resolved resolved May 23 2016 2:43PM 6492 arvind singh
494 21/05/2016 24618 SANTOSH SERVICE Unable to open id:93041 VIEW resolved Resolve, plse check and confirm May 21 2016 2:24PM ptp489 Sangita
495 21/05/2016 24618 SANTOSH SERVICE Unable to open id:93041 VIEW resolved Resolve, plse check and confirm May 21 2016 2:24PM ptp489 Sangita
496 21/05/2016 24684 Sanjeev Kumar DM This mail is regarding STN problem of STN no 2015/0388 dtd 15/12/2015 in which i have received 2 Dummy Eco ro and 1 no Hardness kit but when i proceed to do MRN in DM its showing 3 no Dummy Eco Ro but its not showing Hardness kit please rectify this issue VIEW resolved Resolved May 31 2016 3:01PM 6492 Arvind Singh
497 21/05/2016 SKYTR SKYDROP SERVICE Dear Sir Please check the system is not accept the payment .so please clear my issue. my payment is pending last 20 days. Customer ID= 160753Compliant no= 4671609943Iccr no= 807514Iccr amount= 1045/- cashIccr date = 30/4/2016Icr no = 446293Icr amount= 3545/- cashIcr date = 30/4/2016Thanks Skydrop trading81309596449818609944 VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 23 2016 9:40AM ptp489 Sangita
498 23/05/2016 UESP unique SERVICE we cant able allocate service cal VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 23 2016 11:48AM ptp489 Sangita
499 23/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Bangalore Franchisees are unable to login to Service Package. They are getting error User doe not exist. VIEW resolved Resolved May 23 2016 11:44AM 6492 arviend singh
500 23/05/2016 22344 TUSHAR RANJAN NAYAK SERVICE our Password is going to expired Please arrange new password VIEW resolved Resolved, Note=This franchise is not updated stock for physical stock checking. May 23 2016 12:59PM ptp489 Sangita
501 23/05/2016 24267 HARDIK PATEL SERVICE INDORE BRANCH STOCK TRANSFER NOTE IN NOT SHOW SP. VIEW resolved Resolved May 31 2016 3:11PM ptp489 Sangita
502 24/05/2016 24258A MAHESH SERVICE NOT ABLE TO DOING ATHENTICATION OF SERVICE COLLECTION PLEASE FIND THE ATTACHED COPY VIEW resolved Resolved May 24 2016 4:30PM ptp489 Sangita
503 24/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Bangalore SP SKB Water Solution is not able to allocate MSCS to service engineer VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 25 2016 5:02PM ptp489 Sangita
504 24/05/2016 21630 Mukti Ranjan SERVICE Dear sir,BACK to Stock From Service Provide to Main Branch Showing one Sp name ANANYA ENTERPRISES NOT change Sp Name Kindly Check VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 25 2016 5:02PM ptp489 Sangita
505 24/05/2016 SKYTR SKYDROP SERVICE Dear Sir/mam Please check the system is not accept the payment .soplease clear my issue. my payment is pending last 20 days.Customer ID= 160753Compliant no= 4671609943Iccr no= 807514Iccr amount= 1045/- cashIccr date = 30/4/2016Icr no = 446293Icr amount= 3545/- cashIcr date = 30/4/2016ThanksSkydrop trading81309596449818609944 VIEW resolved Please call on 30472113 May 26 2016 9:49AM 6391 Dilip Yadav
506 24/05/2016 MARSER MARSER SERVICE KINDLY CHECK FRANCHISE IS UNABLE TO LOGIN VIEW resolved Resolved May 24 2016 4:31PM ptp489 Sangita
507 25/05/2016 AUWS AJAY TRIVEDI SERVICE CITRIX NOT OPEN PROPERLY .NOT SHOW IN CITRIX COMPLANT PLANER VIEW resolved Change Your password first May 25 2016 5:02PM ptp489 Sangita
508 25/05/2016 24240 anjana SERVICE I can allocate service to service Enginer in service call allocation It is not saving .Please help so i can close service VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 25 2016 5:02PM ptp489 Sangita
509 25/05/2016 21287 Bhargava Naidu DM Attached Material Delivery Note here Unit Serial No Not Reflecting on MDN, Please check VIEW resolved Cannot open the attachent May 30 2016 4:14PM 6492 ARVIND SINGH
510 25/05/2016 NEETENT NEETESH ENTERPRISES SERVICE INDION 220 RESIN NOT PUNCHED MORE THANE 1 QTY INDIVIDUAL CUSTOMER. VIEW resolved Itís already blocked as per the requirement of HWS May 25 2016 5:04PM ptp489 Sangita
511 25/05/2016 DASSL TAPAN DAS SERVICE DO NOT LOGING WITH THIS PASWARD ( SOLUTION) VIEW resolved Please call on 30472084 May 26 2016 9:48AM ptp489 Sangita
512 26/05/2016 NESP SUMANTH SERVICE THIS PROBLEM IS FACING DAILY. WHEN OPEN THE PAGE IS NOT COME FOR USER ID FOR EACH AND EVERY TIME PLEASE DO NEEDFULLY. VIEW resolved Please call on 30472113 May 26 2016 9:48AM 6391 Dilip Yadav
513 26/05/2016 NESP SUMANTH SERVICE PLEASE LOOK INTO THE ATTACHED FILE DAILY SAME PROBLEM. IT AS COME VIEW resolved Please call on 30472113 May 26 2016 9:48AM 6391 Dilip Yadav
514 26/05/2016 NESP SUMANTH SERVICE PLEASE FIND THE ATTACHED FILE VIEW resolved Please call on 30472113 May 26 2016 9:48AM 6391 Dilip Yadav
515 26/05/2016 NESP SUMANTH SERVICE CANT OPEN WITH ID VIEW resolved Please call on 30472113 May 26 2016 9:48AM 6391 Dilip Yadav
516 26/05/2016 GREAPP greapp SERVICE ERROR:ERROR:Password is not correct! VIEW resolved As discussed, Resolved May 26 2016 12:33PM ptp489 Sangita
517 26/05/2016 AVENT AVANEESH ENTERPRISE SERVICE KINDLY DELETE DUPICATE ID 49601 OF CUSTOMER MR AHLUWALIA (174024) VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 27 2016 4:29PM ptp489 Sangita
518 26/05/2016 21222 Sachin Gurao SERVICE System is very slow VIEW resolved Resolved May 26 2016 12:33PM ptp489 Sangita
519 26/05/2016 24240 anjana SERVICE ICR NO 441818 is not showing in the citrix VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 27 2016 9:47AM ptp489 Sangita
520 26/05/2016 RUPAJ RUPA JOSHI SERVICE Bangalore SP is unable to login to Service Package. Login id is NESP. VIEW resolved mail has sent to Rupa May 26 2016 12:33PM ptp489 Sangita
521 26/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Chennai SP Unique Enterprises is unable to allocate MSCS calls in Service Package. VIEW resolved Resolved Jun 17 2016 11:22AM ptp489 Sangita
522 26/05/2016 21222 Sachin Gurao SERVICE SYSTEM IN NOT WORKING VIEW resolved Resolved May 27 2016 9:39AM ptp489 Sangita
523 26/05/2016 RUPAJ RUPA JOSHI SERVICE kindly check SP Ravideep is unable to view complaint number 4281628793 in their Planner.Cust id 111190 VIEW resolved Resolved,Plse check May 31 2016 4:55PM ptp489 Sangita
524 27/05/2016 24684 Sanjeev Kumar DM Yesterday i have recieved units for Bang C VIEW resolved Please elaborate May 27 2016 3:45PM 6492 Arvind Singh
525 27/05/2016 24684 Sanjeev Kumar DM Yesterday i have recieved units for Bang C VIEW resolved Please elaborate May 27 2016 3:45PM 6492 Arvind Singh
526 27/05/2016 24618 SANTOSH SERVICE UNABLE TO UPDATE ADDRESS(ID:84538) VIEW resolved Resolved Jun 9 2016 12:04PM ptp489 Sangita
527 27/05/2016 24334 24334 SERVICE Actual SP pass only single spares entry but system shown double entry of Spares VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 27 2016 4:28PM ptp489 Sangita
528 27/05/2016 SUS RAGHVENDRA GIRI SERVICE DEAR SIRPLS FIND THE ATTACHED FILE.DO THE NEED FUL VIEW resolved There is no any attachment, please send us proper attachment May 27 2016 4:27PM ptp489 Sangita
529 28/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Bangalore SP SKB Water Solution is unable to allocate MSCS calls in the Service Package. VIEW resolved Resolved Jun 17 2016 12:03PM ptp489 Sangita
530 30/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check Bangalore SP SLN Solution is unable to punch contract details for customer id 142926against complaint number 5171611428 VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 31 2016 5:30PM PTP489 Sangita
531 30/05/2016 21287 Bhargava Naidu DM Kindly Create One Column for PAN No Order after TIN NO VIEW resolved As this is new requirement please talk to KK or Neepa for this May 30 2016 4:14PM 6492 Arviend Singh
532 30/05/2016 24561 24561 SERVICE BANSAL KITCHEN VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 May 31 2016 4:56PM ptp489 Sangita
533 30/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Delhi SP Neetesh Enterprises is unable to see complaint 6541604043 in their planner VIEW resolved Already closed, by Ravi engineer Jun 15 2016 2:42PM ptp489 Sangita
534 31/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check Pune SP Shree Enterprise is unable to see complaint 5141604588 in their planner. VIEW resolved Resolved Jun 17 2016 12:55PM ptp489 Sangita
535 31/05/2016 OM YASH OM YASH SERVICE CHANGE PASSWORD VIEW resolved Resolved May 31 2016 3:01PM ptp489 Sangita
536 31/05/2016 24258A MAHESH SERVICE KINDLY FIND ATTACHED ERROR SCREEN SHOT NOT ABLE TO DO THE CHEQUE BOUNCE ENTRY VIEW resolved There is no any attachment, please send us proper attachment May 31 2016 3:30PM ptp489 Sangita
537 31/05/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Gurgaon SP Soumya Enterprises is unable to view any complaints between 01st to 15th May 2016 in the planner. VIEW resolved Please call on 2094 Jun 24 2016 5:38PM ptp489 Sangita
538 31/05/2016 22184 AVINASH R DAMANKAR DM PRODUCT NOT VISIBLE AS PER ATTACHED IN MUMBAI BRANCH. VIEW resolved Product is not created in DM system May 31 2016 7:14PM 6492 Arvind
539 31/05/2016 22184 AVINASH R DAMANKAR DM PRODUCT NOT VISIBLE IN MUMBAI BRANCH VIEW resolved Product is not created in DM system May 31 2016 7:14PM 6492 Arvind Singh
540 31/05/2016 21630 Mukti Ranjan SERVICE Dear sir,Service System not Working paper Plz CheckRegardsmukti VIEW resolved Resolved May 31 2016 7:13PM ptp488 shuhel
541 01/06/2016 21630v VIRENDER SINGH RAWAT DM Mr. ArvindWe modified one order no-13588 VIEW resolved Resovlved Jun 1 2016 6:16PM 6492 Arvind
542 01/06/2016 RUPAJ RUPA JOSHI SERVICE Requesting you to add one more column in the ACMC Done Report. Need agent log in id added in the report. VIEW resolved Its Requirement, put in Requirement list Jun 2 2016 12:45PM ptp489 Sangita
543 01/06/2016 GNP VINAY SERVICE WE HAVE AUTHENTICATED ICR NO. 441802 OF A.S ENTERPRISE BUT NOT SHOWING IN SYSTEM. AUTHENTICATION NO. IS 559/16-17/0024 VIEW resolved Resolve Jun 2 2016 8:55AM ptp489 Sangita
544 01/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to dispose details in ACMC Lead form where landline number is registered and mobile mobile number is not available. VIEW resolved Resolved Jun 4 2016 9:51AM ptp489 Sangita
545 01/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as new ids CC0015 CC0016 CC0017 CC0018 CC0019 are unable to check customer details in customer master. VIEW resolved Resolved Jun 9 2016 3:08PM ptp489 Sangita
546 01/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly provide complaints from 01st May to 31st May 2016. VIEW resolved Resolved Jun 15 2016 2:05PM ptp489 Sangita
547 01/06/2016 24258A MAHESH SERVICE Pls find attached screen shot not able to do the authentication VIEW resolved please call on 02230472084 Jun 2 2016 12:44PM ptp489 Sangita
548 02/06/2016 RUPAJ RUPA JOSHI SERVICE Please ensure the Pending ACMC are visible only to the respective Franchisees Leaders and Call Center and Pooja Mam VIEW resolved Resolved Jun 7 2016 9:45AM ptp489 Sangita
549 02/06/2016 cnfdel ANIL SAMAL CNF kindly add both Ref no ( 409 VIEW resolved Please Elaborate problem. Jun 3 2016 9:12AM ptp488 Shuhel
550 03/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to login to Service Package VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
551 03/06/2016 21630 Mukti Ranjan SERVICE Dear sir,Service System Not Working Plz checkRegardsmukti VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
552 03/06/2016 MAHESH 24258A SERVICE ERROR:No error message available, result code: E_FAIL(0x80004005). WHILE WE ARE USING USER NAME AND PASSWARD GETTING ERROR VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
553 03/06/2016 cnfdel ANIL SAMAL CNF Sir, NGS 3MQ is not showing in inv no 2016/0054 VIEW resolved Resolved. Jun 3 2016 11:04AM ptp488 Shuhel
554 03/06/2016 SSENTPS AMAR SERVICE CITRIX NOT WORKIG LODING PROBLEM VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
555 03/06/2016 cnfdel ANIL SAMAL CNF kindly add two inv no 409 VIEW resolved We are not clear about problem. Awaiting detail input from amardeep. Jun 7 2016 2:40PM ptp488
556 03/06/2016 SENTF SHREE ENTERPRISES SERVICE We are getting message as given below:ERROR: ORA - 12541: TNS: no listner VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
557 03/06/2016 THASS PREM SERVICE DEAR SIR , THE SERVICE SYSTEM NOT LOGIN AND SHOW THE ERROR .....ERROR:ORA-12541: TNS:no listener VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
558 03/06/2016 THASS PREM SERVICE DEAR SIR , THE SERVICE SYSTEM IN NOT LOGIN AND SHOW THE ERROR ..ERROR:ORA-12541: TNS:no listener VIEW resolved Jun 3 2016 12:06PM
559 03/06/2016 4571 mahendra singh SERVICE its showing - you can not continue till your complete stock entry. VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
560 03/06/2016 4571 mahendra singh SERVICE its showing - you can not continue till your complete stock entry. VIEW resolved For this, needs Krishnkumar Berde approval Jun 7 2016 2:13PM ptp489 Sangita
561 03/06/2016 4571 MAHENDRA SINGH SERVICE UNABLE TO OPEN MY ID,KINDLY HELP VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
562 03/06/2016 DSWS DILIP KUMAR SINGH DM ERROR:ORA-12541: TNS:no listener VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
563 03/06/2016 NEETENT NEETESH ENTERPRISES SERVICE ERROR:ORA-12541: TNS:no listener VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
564 03/06/2016 DSWS DILIP KUMAR SINGH SERVICE ERROR:ORA-12541: TNS:no listener VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
565 03/06/2016 SSENTPS AMAR SERVICE ERROR:ORA-12541: TNS:no listener VIEW resolved Resolved Jun 4 2016 9:38AM ptp489 Sangita
566 03/06/2016 20511A HARDIK PATEL SERVICE Service System Not Open:::::::ERROR:ORA-12541: TNS:no listener VIEW resolved Resolved Jun 4 2016 9:38AM PTP489 Sangita
567 03/06/2016 RADEP TUSHAR RAWOOL SERVICE PLEASE SEE THE SCREEN SHOT OF BRANCH LEVEL COMPLAINT SELECTED COMPLAINT SHOWING IN BRANCH LEVEL, ANOTHER SCREEN SHOT OF COMPLAINT CALL ALLOCATION WE ARE UNABLE TO SEE THE SAME COMPLAINT IN COMPLAINT CALL ALLOCATION VIEW resolved Please Elaborate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Jun 7 2016 2:36PM ptp489 Sangita
568 04/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to open customer id 42971 VIEW resolved Resolved Jun 7 2016 9:40AM ptp489 Sangita
569 04/06/2016 DDSYS D D SYSTEM SERVICE DSR ENTRY NOT SHOW VIEW resolved Resolved Jun 6 2016 3:20PM ptp489 Sangita
570 06/06/2016 NESP SUMANTH SERVICE dsr eror entry VIEW resolved Resolved Jun 6 2016 3:20PM ptp489 Sangita
571 06/06/2016 GREAPP service DM DSR ENTRY NOT PROPER WORKING VIEW resolved Resolved Jun 6 2016 3:20PM ptp489 Sangita
572 06/06/2016 NEETENT NEETESH ENTERPRISES SERVICE DSR ENTRY IS NOT OPEN. CALL NOT CLOSED VIEW resolved Resolved Jun 6 2016 3:20PM ptp489 Sangita
573 06/06/2016 DSWS DILIP KUMAR SINGH SERVICE DSR ENTRY NOT OPN IT SHOWS EXPORT TO EXCEL VIEW resolved Resolved Jun 6 2016 3:20PM ptp489 Sangita
574 06/06/2016 AENT ARJUN ENTERPRISES SERVICE q) DSR Entry option under Service Entry in citrix is not working since saturday. VIEW resolved Resolved Jun 6 2016 3:20PM ptp489 Sangita
575 06/06/2016 21222 Sachin Gurao SERVICE STN 104/2016-2017/0063 CREATE BUT MRN NOT SHOWN IN MRN LIST VIEW resolved Please contact to Krishnkumar Berde Jun 10 2016 9:46AM ptp489 Sangita
576 06/06/2016 AVENT AVANEESH ENTERPRISE SERVICE DSR ISNOT OPENING VIEW resolved Resolved Jun 6 2016 3:20PM ptp489 Sangita
577 06/06/2016 SERVICE PUREWELL DM DSR CAN NOT OPEN VIEW resolved Resolved Jun 6 2016 3:20PM ptp489 Sangita
578 06/06/2016 SENTF SHREE ENTERPRISES SERVICE ORA-00904: "KK_CESS": invalid identifierORA-00904: "KK_CESS": invalid identifieri AM GETTING THIS MESSAGE WHILE OPENING THE DSR VIEW resolved Resolved Jun 6 2016 4:07PM ptp489 Sangita
579 07/06/2016 NESP SUMANTH SERVICE DSR ENTRY IS NOT OPEN FOR PAYMENT DETAILS NOT POSSIBLE CLOSE THE CALL WITH PAYMENT VIEW resolved we are able to open DSR from your login Jun 7 2016 2:33PM ptp489 Sangita
580 07/06/2016 24684 Sanjeev Kumar DM There is no office sale option in mysore branch please make the provision for issuing order forms in office sale VIEW resolved Resolved Jun 18 2016 9:28AM 6492 Arvind Singh
581 07/06/2016 RUPAJ RUPA JOSHI SERVICE kindly check as BANGALORE SP Nanjundeshwara is unable enter payment in system. VIEW resolved Resolved Jun 8 2016 10:00AM ptp489 Sangita
582 07/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check Bangalore SP is unable to update Service Charges and Reinstallation charges VIEW resolved Resolved Jun 9 2016 9:08AM ptp489 Sangita
583 07/06/2016 SAISP GOPI CHAVAN SERVICE CALL TRACKING REPORT NOT VIEW VIEW resolved Resolved Jun 8 2016 9:37AM ptp489 Sangita
584 07/06/2016 PWSP PUNE WATER SOLUTION DM Calls Tracking (Summary) not opening VIEW resolved Resolved Jun 8 2016 9:37AM ptp489 Sangita
585 08/06/2016 20511A bharat patel SERVICE MSCR REPORT OPTION REQUIRE VIEW resolved Resolved Jun 9 2016 10:33AM ptp489 Sangita
586 08/06/2016 ARTSER MUKESH TOMAR SERVICE Unable to punch OW complaints,Kindly help, VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Jun 8 2016 11:38AM ptp489 Sangita
587 08/06/2016 DASSL TAPAN DAS SERVICE WHEN SPARE AND SERVICE CHAREGE ENTRY IN SYSTEM WITH PAYMENT THEN SPARES/CONSUMBLE PAYMENT DETAILS NOT SOW. VIEW resolved Resolved Jun 8 2016 12:44PM ptp489 Sangita
588 08/06/2016 20511A BHARAT PATEL SERVICE CALL TRACKING SUMMARY REPORT NOT GENERAT SO PLEASE URGENT REQUIRE VIEW resolved Resolved Jun 9 2016 10:12AM ptp489 Sangita
589 08/06/2016 NESP SUMANTH SERVICE CANNOT SAVE WHEN DSR ENTRY LAST MOVEMENT ONLY ROUNDING THE BAR VIEW resolved need detail information on this topic pls call me on 02230472084 Jun 8 2016 3:14PM ptp489 Sangita
590 08/06/2016 24168 SANTOSH SERVICE IN REPORTS- SERVICE REPORT- Calls Tracking (Summary)IS NOT WORKING, KINDLY CHECK AND RESOLVE. VIEW resolved Resolved Jun 9 2016 10:12AM ptp489 Sangita
591 08/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as response to Service Package is very slow. VIEW resolved Resolved. Jun 9 2016 8:50AM ptp488
592 08/06/2016 SONENT SANDEEP PAWAR SERVICE CALL REPORT NOT SHOWING VIEW resolved Resolved Jun 9 2016 10:12AM ptp489 Sangita
593 09/06/2016 SKYTR SKYDROP SERVICE Dear sir/mam please change the product PRISTINE to under the sinkthe customer use the UTS RO and system show ye PRISTINE ro 47106Bhargav ShilluE-43 SAKET EAKTA AAP.9810009952PRISTINEICSAKET1 YEAR contract date=20/11/2015 to 19/11/2016iccr=793799icr=433541 VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Jun 9 2016 10:34AM ptp489 Sangita
594 09/06/2016 24658 NEEPA PARMAR DM WE ARE NOT ABLE TO UPDATE THE NEW EMPLOYEE DETAILS IN DM AT TNAGAR LOCATION VIEW resolved Resolved Jun 18 2016 9:28AM 6492 ARVIND SINGH
595 10/06/2016 24539 RAJU ROY SERVICE WE HAVE NO AUTHENTICATION IN SERVICE PACKAGE. VIEW resolved Resolved Jun 15 2016 10:37AM ptp489 Sangita
596 10/06/2016 SERVICE PUREWELL DM IT DOES NOT TAKE MORE THEN ONE QUANTITY EG:TUBING, ELBOW ETC. VIEW resolved Itís already blocked as per the requirement of HWS Jun 13 2016 9:40AM ptp489 Sangita
597 10/06/2016 cnfdel ANIL SAMAL CNF From gurgaon C VIEW resolved Dear Sir, Please Dont put ampersand sign or any special character while writing query. Jun 10 2016 2:13PM ptp488
598 10/06/2016 SESP JAMEER SERVICE RESET PASSWORD VIEW resolved you can reset it on yrself Jun 15 2016 9:48AM 6492 Arviind Singh
599 11/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check Bangalore SP Maruti Services is unable to punch acmc service charges and reinstallation charges in Service Package. VIEW resolved Resolved, please check and confirm Jun 13 2016 2:05PM ptp489 Sangita
600 11/06/2016 AVENT AVANEESH ENTERPRISE SERVICE IN DAILY ACTIVITY WHEN WE DO SAVING IT ISNOT SAVING VIEW resolved Resolved, please check and confirm Jun 13 2016 2:05PM ptp489 Sangita
601 11/06/2016 NEETENT NEETESH ENTERPRISES SERVICE unable to punch acmc service charges and reinstallation charges in Service Package. VIEW resolved Resolved, please check and confirm Jun 13 2016 2:05PM ptp489 Sangita
602 11/06/2016 SKYTR SKYDROP SERVICE Dear sir/mam please checkhttp://113.193.23.91:369/ION_SERVICES/DSREntry.aspxcompliant,MSCS,payment record is not successful and spare is not issuethe service engineerso please clear my issue.thanksskydrop trading9818609944 VIEW resolved Resolved, please check and confirm Jun 13 2016 2:05PM ptp489 Sangita
603 12/06/2016 SESP JAMEER SERVICE PLEASE RESET PASSWORD VIEW resolved you can reset it on yrself Jun 15 2016 9:48AM 6492 Arvind Singh
604 13/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to login to Service Pacakage VIEW resolved Resolved Jun 13 2016 1:45PM ptp488
605 13/06/2016 DSWS DILIP KUMAR SINGH SERVICE we are enable to acmc complain done VIEW resolved Resolved, please check and confirm Jun 13 2016 2:05PM ptp489 Sangita
606 13/06/2016 DSWS DILIP KUMAR SINGH SERVICE COMPLAIN AND ACMC COMPLAIN ARE NOT DONE AND SHOWS ERROR ,IT IS SEND IN AATCHMENT VIEW resolved Resolved Jun 15 2016 10:36AM ptp489 Sangita
607 13/06/2016 SESP Saani Enterprises SERVICE Please Reset System Password VIEW resolved you can reset it on yrself Jun 15 2016 9:48AM 6492 Arvind Singh
608 13/06/2016 22344 TUSHAR RANJAN NAYAK SERVICE authentication of document not working VIEW resolved Resolved Jun 15 2016 10:34AM ptp489 Sangita
609 13/06/2016 RUPAJ RUPA JOSHI SERVICE Hyderabad SP is getting while entering details in Spares and consumable tab. VIEW resolved Resolved Jun 14 2016 9:58AM ptp489 Sangita
610 13/06/2016 24443 GHANSHYAM DODIA SERVICE NEW USER ID: GREPOW not able to open. Every time New SP code open we are receiving the error.Pls rectify. VIEW resolved Resolved Jun 15 2016 2:32PM ptp489 Sangita
611 14/06/2016 24258 SHEKAR SERVICE Service package not opening VIEW resolved Resolved Jun 15 2016 9:43AM 6492 Arvind singh
612 14/06/2016 ASESP AVTAR SERVICE PLease interchange the (ICR)Customer ID 173104 ICR NO 441865 Customer ID 139989 ICR NO 441866 VIEW resolved Needs Krishnkumar Berde approval Jun 17 2016 10:15AM ptp489 Sangita
613 14/06/2016 DSWS DILIP KUMAR SINGH SERVICE citrix not open today VIEW resolved Resolved Jun 15 2016 9:43AM 6492 Arvind Singh
614 14/06/2016 21967 DATTATRAY JUNGHARE CNF WHEN PASS MRN ENTRY YOU HAVE NOT SELECTED ALL PRODUCT FOR MRN FROM PRODUCT LIST. PLEASE CHECK. VIEW resolved Resolved. Jun 15 2016 2:03PM ptp488
615 14/06/2016 21967 DATTATRAY JUNGHARE CNF WHEN PASS MRN FOLLOWING ERROR HAS CAME.YOU HAVE NOT SELECTED ALL PRODUCT FOR MRN FROM PRODUCT LIST. VIEW resolved Resolved Jun 15 2016 2:03PM ptp488
616 14/06/2016 RUPAJ RUPA JOSHI SERVICE Unable to login to Service Package VIEW resolved Resolved Jun 15 2016 9:43AM 6492 arvind Singh
617 15/06/2016 24618 SANTOSH SERVICE Unable to close complaint number:4281524185 VIEW resolved Resolved Jun 17 2016 10:13AM ptp489 Sangita
618 15/06/2016 24240 anjana SERVICE services are not closing.We cant allocate the service to service engineer VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:45AM ptp489 Sangita
619 15/06/2016 0000 Namrata kini DM kindly take back SURAKSHA TAB of 4 quantity from employee name : - Surendra rasal (24330) from mumbai branch. VIEW resolved resolved Jun 16 2016 9:23AM 6492 Arviend Singh
620 15/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Bangalore SPis unable to update DSR for customer 10847 VIEW resolved Resolved Jun 15 2016 5:24PM ptp489 Sangita
621 15/06/2016 24562 Sanjay Bagchi SERVICE Complains of SP are not showing in my Cytrix ID VIEW resolved Resolved Jun 17 2016 3:20PM ptp489 Sangita
622 15/06/2016 21222 Sachin Gurao SERVICE Double entry excepted system VIEW resolved Resolved Jun 21 2016 2:41PM
623 15/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as SP FF Services is unable to view complaint number 6341603231 in their planner VIEW resolved Resolved Jun 17 2016 2:45PM ptp489 Sangita
624 16/06/2016 20511 HARDIK PATEL SERVICE Authentication in click to give discount not workingFind Attach VIEW resolved Resolved Jun 16 2016 11:51AM ptp489 Sangita
625 16/06/2016 21222 Sachin Gurao SERVICE MRN 104/2016-2017/0073 NOT SHOWN MRN LIST VIEW resolved Resolved Jun 17 2016 9:49AM ptp489 Sangita
626 17/06/2016 20511 BHARAT SERVICE IEIL Indore Branch is closed so why send stn to Indore branch and then service Provider stock transfer .So Please require option in service system direct send to Sps to Indore and Bhopal VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Jun 17 2016 11:23AM
627 17/06/2016 21222 Sachin Gurao SERVICE 22479 A CHANGE PASSWORD VIEW resolved Please talk to Krishnkumar Berde Jun 17 2016 11:28AM ptp489 Sangita
628 17/06/2016 21222 Sachin Gurao SERVICE SPARE ENTRY DOUBLE ADD IN SYSTEM STN NO.104/2016-2017/0222 DATE - 17/06/2016 VIEW resolved Resolved Jun 17 2016 3:20PM ptp489 Sangita
629 17/06/2016 GWSP GARGI WATER SOLUTIONS DM CANDILY CANCAL ICR WITH SPARE. 461404 461401 VIEW resolved We donít have rights, contact to krishnkumar Berde Jun 24 2016 2:44PM ptp489 Sangita
630 18/06/2016 CNFCaL Madan Kumar CNF Suraksha tap Product code 0116 ,stn not made for any locations.kindly resolve asap. VIEW resolved Resolved.Please Check and Confirm Jun 20 2016 8:47AM ptp488 suhel
631 18/06/2016 cnfjai ANIL THAPAR CNF we have made the mrn from stn by cnf delhi , intello 15 ltr and intello 25 ltr qty is 2 each , but system is not show in stock at cnd ,mrn no is 2016/0034. so please clear this problem VIEW resolved Resolved. Check and Confirm. Jun 20 2016 9:11AM
632 18/06/2016 radep TUSHAR RAWOOL SERVICE NOT SERVICE ALLOCATE VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:45AM ptp489 Sangita
633 20/06/2016 SUS RAGHVENDRA SINGH DM DEAR SIRPAYMENT NOT UPDATE IN CITRIXPLS FIND THE ATTACHMENT. VIEW resolved Resolved Jun 21 2016 2:57PM ptp489 Sangita
634 20/06/2016 SGENT Shree Ganesh Enterprises SERVICE RESET THE PASSWORD. URGENT VIEW resolved Resolved Jun 21 2016 2:19PM ptp489 Sangita
635 20/06/2016 CNFNOI noida CNF Cant able to insert the isos. syntax error apper. VIEW resolved Resolved. Jun 20 2016 3:50PM ptp488 suhel
636 20/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Bangalore SP Maruti Services is unable to view complaint 6701602184 in their planner VIEW resolved Resolved Jun 21 2016 9:51AM ptp489 Sangita
637 21/06/2016 24258 SHEKAR SERVICE WE CANT ABLE TO VIEW THE SKB WATER SOLUTION CLOSING STOCK IN SERVICE PACKAGAE VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:45AM ptp489 Sangita
638 21/06/2016 MKSP MUKESH DM PLEASE INTERCHANGE ICR NO 441861 ICCR NO.805114 customer id 91801 WITH ICR NO.441862 ICCR NO 805115CUSTOMER ID 202550 VIEW resolved Needs Krishnkumar Berde approval Jun 21 2016 2:20PM ptp489 Sangita
639 22/06/2016 24560G Pradeeep Parwani SERVICE please reset the passward VIEW resolved We donít have rights, contact to krishnkumar Berde Jun 24 2016 2:44PM ptp489 Sangita
640 22/06/2016 MKSP MUKESH SERVICE BY MISTAKE OUR SERVICE FRANCHEE HAS CONSUMED 10LPH KIT INSTEAD OF 25LPH KIT IN CONTRACT CUSTOMER ID 91801 KINDLY HELP TP RESOLVE THE ISSUE. VIEW resolved We donít have rights, contact to krishnkumar Berde Jun 24 2016 2:44PM ptp489 Sangita
641 23/06/2016 23608 Anil Samal SERVICE in time of authentication, on discount column, amount of Rs 0 ( Zero ) is not accepting system.in order to tally the both deposit amt VIEW resolved Resolved Jun 24 2016 10:56AM ptp489 Sangita
642 23/06/2016 AUWS AJAY TRIVEDI SERVICE REMOVE THE SERVICE ENG. NAME1.AKASH KUMAR2.ASHIQUE MOHAMAD3 DALAI RAJINDER4.DHARMENDER KUMAR5 GUHA LAXMI NARAYAN6 KUMAR VIJAY7. MOHAN SINGH8. NEGI GOVIND SINGH9.PARIKH RANJAN KUMAR10.SALMAN11.SINGH ABHISHEK KUMAR12. TRIVEDI AJAY13. TRIVEDI KUMAR AJAY14.VERMA VIJAY VIEW resolved We donít have rights, contact to krishnkumar Berde Jun 24 2016 2:44PM ptp489 Sangita
643 23/06/2016 NEETENT NEETESH ENTERPRISES SERVICE citrix is not working. VIEW resolved Resolved Jun 24 2016 10:56AM ptp489 Sangita
644 24/06/2016 24560G Pradeeep Parwani SERVICE 639 QUERY IS STILL UN RESOLVED.reminder -1 UNABLE TO LOG IN PASSWORD TO BE RESET VIEW resolved We donít have rights, contact to krishnkumar Berde Jun 24 2016 2:44PM ptp489 Sangita
645 24/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check Bangalore SP Maruti Services are unable to view complaint 6071501267 in their planner. VIEW resolved This complaint no does not exists in the system. Jun 24 2016 11:45AM ptp489 Sangita
646 24/06/2016 20511 HARDIK PATEL SERVICE Dear Sir, This is to inform you that already IEIL Indore Branch is closed so why send stn to Indore branch and then service Provider stock transfer .So Please require option in service system direct send to Sp.So Please reply the further entry in system . VIEW resolved We donít have rights, contact to krishnkumar Berde Jun 24 2016 2:45PM ptp489 Sangita
647 24/06/2016 23668 TUSHAR RANJAN NAYAK SERVICE RE COLLECTION ENTRY.NOT WORKING PROPERLY. VIEW resolved Resolved Jun 24 2016 3:36PM ptp489 Sangita
648 24/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Chennai SP Unique Enterprisesis unable to view 2 complaints 2081530231 and 2081635349 in their planner. VIEW resolved Resolved Jul 8 2016 5:47PM ptp489 Sangita
649 25/06/2016 DSWS DILIP KUMAR SINGH SERVICE new customer id not generate VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:47AM ptp489 Sangita
650 26/06/2016 DMSP DAMODAR MARKETING SERVICE RESAT PASSWORD VIEW resolved Resolved Jun 27 2016 5:47PM ptp489 Sangita
651 27/06/2016 AUWS AJAY TRIVEDI SERVICE citrix are not open, pls resolved my problem VIEW resolved Resolved Jul 1 2016 9:45AM ptp489 Sangita
652 27/06/2016 3112 MUKEENKHAN DM Dear Sir,It is for your kind information that Report_Voucher_Petty Cash Register is not downloading from DM Report- Direct Marketing_Naraina Branch.also system is very slow working .It is taking a lot of time for downloading . Please do the needful in this regard . With Regards Mukeen Khan Phone No.011-3345 1232 VIEW resolved Problem resolved Jul 26 2016 2:15PM 6492 6492
653 27/06/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are getting error after registering complete in the system. VIEW resolved Resolved Jul 1 2016 9:47AM ptp489 Sangita
654 27/06/2016 24258A MAHESH SERVICE WE CANT ABLE TO VIEW AND PRINT THE TRAD INVOICE AFTER INVOICING VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:50AM ptp489 Sangita
655 27/06/2016 SKYTR SKYDROP SERVICE Dear sir/madamPlease check my system is not proper working so please check. My payment record is not successful compliant no is - 4671610186Cheque no -248596Cheque date-01/06/2016Bank name- sbiCheque amount-4600Iccr no-807509Iccr amount-1050Iccr date-01/06/2016Icr no-453460Icr amount Ė3550Icr date-01/06/2016Service engineer Ė chandanSkydrop trading8130959644 VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jun 28 2016 9:24AM ptp489 Sangita
656 27/06/2016 SKYTR SKYDROP SERVICE Dear sir/madamPlease check my system is not proper working so please check. My payment record is not successful compliant no is - 4671610289Cheque no -466083Cheque date-24/06/2016Bank name- syndicateCheque amount-4590Iccr no-807639Iccr amount-1045Iccr date-24/06/2016Icr no-453469Icr amount Ė3545Icr date-24/06/2016Service engineer Ė chandanSkydrop trading8130959644 VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jun 28 2016 9:24AM ptp489 Sangita
657 27/06/2016 SKYTR SKYDROP SERVICE Dear sir/madamPlease check my system is not proper working so please check. My payment record is not successful compliant no is - 4671610289Cheque no -466083Cheque date-24/06/2016Bank name- syndicateCheque amount-4590Iccr no-807639Iccr amount-1045Iccr date-24/06/2016Icr no-453469Icr amount Ė3545Icr date-24/06/2016Service engineer Ė chandanSkydrop trading8130959644 VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jun 28 2016 9:24AM ptp489 Sangita
658 27/06/2016 24684 Sanjeev Kumar DM Please update New Joinee FSO Code 24740 Karthik24742 Gautham reporting to Sadashiva Murthy VIEW resolved Please get it done from NEEPA PARMAR Aug 1 2016 10:00AM 6492 Arvindsingh
659 27/06/2016 22344 TUSHAR RANJAN NAYAK SERVICE RE COLLECTION ..PAYMENT DETAILS AMOUNT NOT SHOWING VIEW resolved Its already rec-collected Jul 8 2016 12:46PM ptp489 Sangita
660 28/06/2016 20511 HARDIK PATEL SERVICE Dear Sir, This is to inform you that already IEIL Indore Branch is closed so why send stn to Indore branch and then service Provider stock transfer .So Please require option in service system direct send to Sp.So Please reply the further entry in system . VIEW resolved Resolved Jul 1 2016 9:47AM ptp489 Sangita
661 29/06/2016 SUS RAGHVENDRA SINGH DM Dear Sirpayment not update in citrixpls find the attachment VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:52AM ptp489 Sangita
662 29/06/2016 DASSL TAPAN DAS SERVICE CREAT COMPLAIN AT 29.6.2016 WITH THIS ID 14620BUT NOT SOW MY LOGING VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:47AM ptp489 Sangita
663 29/06/2016 GNP HARPREET CNF UNABLE TO CREATE TRADE INVOICE VIEW resolved Resolved Jul 1 2016 9:43AM ptp488 shuhel
664 30/06/2016 24443 GHANSHYAM DODIA CNF In below mentioned report City shall show actual party city but it is showing CNF city.You are requested to kindly rectify the same.All India Report 2 >Credit Note Register (Return) Excel Format VIEW resolved Need Aproval from Amardeeep Yadav. Jul 1 2016 9:42AM ptp488 shuhel
665 30/06/2016 20511 HARDIK PATEL SERVICE MRN/163/2016-2017/0044//0045 ( nutech invoice no 510/16-17) service system in Same two mrn. Please Resolve.Find Attach VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:47AM ptp489 Sangita
666 30/06/2016 24334 Virendra Sakpal SERVICE Actual Received Amount Rs 110/- system Amount Rs 4020/- SP punch 110/- but system show 4020/- VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:47AM ptp489 Sangita
667 30/06/2016 24334 Virendra Sakpal SERVICE Actual Received Amount Rs 110/- system Amount Rs 4020/- (SP punch only 110/-) VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 1 2016 9:47AM ptp489 Sangita
668 30/06/2016 SASSP shreenath aqua SERVICE Dear Sir/Madam,i Have spare (H.N.TANK) done by mistake twice activity done in this customer id (238134). So Pls Remove or Resolve One Activity Or Spare. VIEW resolved We donít have rights, contact to krishnkumar Berde Jul 1 2016 9:47AM ptp489 Sangita
669 30/06/2016 23668 TUSHAR RANJAN NAYAK SERVICE MRN/397/2016-2017/0057missing MRN IN SYSTEM VIEW resolved Resolved Jul 8 2016 2:58PM ptp489 Sangita
670 30/06/2016 21630 Mukti Ranjan SERVICE Dear sir,Plz Check Service System Not Working it,s very slowRegardsmukti VIEW resolved Resolved Jul 1 2016 9:50AM ptp489 Sangita
671 30/06/2016 SESP JAMEER SERVICE CANCEL ICR NUMBER AND SPARES 461128 VIEW resolved We donít have rights, contact to krishnkumar Berde Jul 1 2016 9:47AM ptp489 Sangita
672 01/07/2016 24240 anjana SERVICE I Cant login my citrix Id .Please help VIEW resolved contact on 30472084 Jul 1 2016 9:50AM ptp489 Sangita
673 01/07/2016 MCE GOVIND SINGH SERVICE SYSTEM IS NOT WORKING LAST ONE DAYE VIEW resolved Resolved Jul 1 2016 9:50AM ptp489 Sangita
674 01/07/2016 24267 HARDIK PATEL SERVICE REPORT::COMMERCIAL:::STN::: IN USHA WATER STN NO 12 NOT SHOW SERVICE SYSTEM VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 8 2016 12:48PM ptp489 Sangita
675 01/07/2016 23668 TUSHAR RANJAN NAYAK SERVICE ICCR-809434-AUTHENTICATION NOT PROCESS VIEW resolved Resolved, please check Jul 1 2016 4:21PM ptp489 Sangita
676 01/07/2016 RAJEN RAJEN SERVICE The error "This webpage is not available" is showing. Please resolve this matter so that we punched the payment in citrix. VIEW resolved Resolved Jul 2 2016 3:22PM ptp489 Sangita
677 01/07/2016 RAJEN Raj Enterprises SERVICE Please update my mobile no. "9716846950" in SMS box which send to customer. VIEW resolved We donít have rights, contact to krishnkumar Berde Jul 8 2016 12:47PM ptp489 Sangita
678 01/07/2016 20511 HARDIK PATEL SERVICE Error:::::This site canít be reached113.193.23.91 took too long to respond.ERR_CONNECTION_TIMED_OUT VIEW resolved Resolved Jul 2 2016 3:22PM ptp489 Sangita
679 01/07/2016 THASS PREM SERVICE SERVICE SYSTEM NOT WORKING VIEW resolved Resolved Jul 2 2016 3:22PM ptp489 Sangita
680 01/07/2016 THASS PREM SERVICE THE SERVICE SYSTEM NOT WORKING AND SHOW THE ERROR ..The server at 113.193.23.91 is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. VIEW resolved Resolved Jul 4 2016 9:19AM ptp489 Sangita
681 01/07/2016 24204 swapnil SERVICE material not show in system VIEW resolved Resolved Jul 4 2016 9:19AM ptp489 Sangita
682 01/07/2016 gwsp prafull shinde SERVICE resin not show in system VIEW resolved Resolved. Please check and confirm Jul 1 2016 9:06PM 6492 Arvind Singh
683 02/07/2016 DASSL TAPAN DAS SERVICE SYSTEM NOT WORK VIEW resolved Resolved Jul 4 2016 9:19AM ptp489 Sangita
684 04/07/2016 AENT ARJUN ENTERPRISES SERVICE Q)CITRIX WITH NEW LINK IS ALSO NOT WORKING VIEW resolved Resolved Jul 6 2016 9:22AM ptp489 Sangita
685 05/07/2016 RSSS RAMESH NAGAR SERVICE DSR ENTRY DO NOT OPEN VIEW resolved Resolved Jul 8 2016 9:55AM ptp489 Sangita
686 06/07/2016 NEETENT NEETESH ENTERPRISES SERVICE DSR ENTRY NOT OPNE, IT SHOWS EXPORT TO EXCEL VIEW resolved Resolved Jul 8 2016 9:55AM ptp489 Sangita
687 06/07/2016 DSWS DILIP KUMAR SINGH SERVICE DSR ENTRY IS NOT OPEN VIEW resolved Resolved Jul 8 2016 9:55AM ptp489 Sangita
688 06/07/2016 AVENT AVANEESH ENTERPRISE SERVICE DSR ENTRY NOT OPNED, IT SHOWS EXPORT TO EXCEL VIEW resolved Resolved Jul 8 2016 9:55AM ptp489 Sangita
689 07/07/2016 SKYTR SKYDROP SERVICE Dear sir please check my side DSR entry is not open. my compliant and payment is not done in system thanks skydrop trading9818609944 VIEW resolved Resolved Jul 8 2016 9:55AM ptp489 Sangita
690 07/07/2016 MCE GOVIND SINGH SERVICE DSR ENTRY NOT OPEN VIEW resolved Resolved Jul 8 2016 9:55AM ptp489 Sangita
691 08/07/2016 RDEN ARVIND SERVICE SPARE IS NOT ISSUING TO SERVICE ENGINEER.WE FACING SO MANY PROBLEM DUE TO SYSTEM ERRORS. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in//contact on 30472084 Jul 8 2016 12:49PM ptp489 Sangita
692 11/07/2016 24267 HARDIK PATEL SERVICE mpr office:::::REPORT::COMMERCIAL:::STN::: IN USHA WATER STN NO 12 NOT SHOW SERVICE SYSTEM(mpr office to usha water stn view record :: AHMOF-14-2437) VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Jul 28 2016 12:59PM ptp489 Sangita
693 13/07/2016 CNFCaL Madan Kumar CNF Sales return not done due to sr.no not display on serial no area.Sr.no2906160005. VIEW resolved Resolved. Please Check and Confirm. Jul 16 2016 4:16PM
694 13/07/2016 20511 HARDIK PATEL SERVICE MRN/163/2016-2017/0044//0045 ( nutech invoice no 510/16-17) service system in Same two mrn. Please one rectification entry. VIEW resolved contact on 30472084 Jul 28 2016 5:31PM ptp489 Sangita
695 13/07/2016 SASSP shreenath aqua SERVICE Please Resolve Below Queries.:- H N Tank Replace IW But This Customer Double Entry In System.Customer ID::238134 Customer Name::PATEL HASUMATISpare Description::TANK - HYDROPNEUMATIC TANK,Unit Sl No::00501,DSR Date:: 08/04/2016 VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Jul 16 2016 4:07PM ptp489 Sangita
696 14/07/2016 RUPA J RUPA JOSHI SERVICE UNABALE TO CANCEL COMPLAINT THROUGH ID C00792,COMPLAINT NO 3271628932 VIEW resolved Resolved Jul 29 2016 12:31PM ptp489 Sangita
697 14/07/2016 CNFCaL Madan Kumar CNF From Delhi Stn No-2016/0186 dt 30/6/16 not fond in systems. VIEW resolved Resolved. Please check and confirm. Jul 16 2016 4:00PM ptp488 shuhel
698 14/07/2016 RUPAJ RUPA JOSHI SERVICE Mysore SP Pratham Enterprises is unable to punch contract for customer id 224711 VIEW resolved Resolved,please check and confirm Jul 16 2016 4:06PM ptp489 Sangita
699 14/07/2016 24251 MAHENDRAN M DM ORDER FORM NOT SHOWING IN THE SYSTEM. PHYSICALLY AVAILABLE WITH ME VIEW resolved Please call me on 30472084 Aug 4 2016 11:04AM 6492 Arvindsingh
700 15/07/2016 3112 MUKEEN KHAN DM Dear Sir,It is for your kind information that Report_Voucher_Petty Cash Register is not downloading from DM Report- Direct Marketing_Naraina Branch.also system is very slow working .It is taking a lot of time for downloading . Please do the needful in this regard . With Regards Mukeen Khan Phone No.011-3345 1232 VIEW resolved ploblem resolved Jul 26 2016 2:17PM 6492 arvien singh
701 15/07/2016 24204 PRAFULL SHINDE SERVICE NEED A PASSWORD VIEW resolved Contact to krishnkumar Berde Jul 15 2016 4:16PM ptp489 Sangita
702 18/07/2016 21630 Mukti Ranjan SERVICE Dear sir,service system not workingRegardsmukti VIEW resolved Resolved Jul 19 2016 12:18PM ptp489 Sangita
703 18/07/2016 20511 HARDIK PATEL SERVICE SYSTEM NOT OPEN:::This site canít be reached VIEW resolved Resolved Jul 19 2016 12:18PM ptp489 Sangita
704 18/07/2016 THASS ANIL THAPAR SERVICE SYSTEM IN NOT WORKING VIEW resolved Resolved Jul 19 2016 12:18PM ptp489 Sangita
705 18/07/2016 20511 HARDIK PATEL SERVICE Mail send Dt:18.07.16:::Please Resolve Below Queries.:- H N Tank Replace IW But This Customer Double Entry In System.Customer ID::238134 Customer Name::PATEL HASUMATISpare Description::TANK - HYDROPNEUMATIC TANK,Unit Sl No::00501,DSR Date:: 08/04/2016 VIEW resolved Resolved Jul 19 2016 12:18PM ptp489 Sangita
706 18/07/2016 22479 KK SERVICE PLEASE PROVIDE THE DOCUMENT PENDING DETAIL LIST WITH ISSUE DATE ( ALL INDIAL SERVICE WITH SP WISE ) VIEW resolved Resolved Jul 18 2016 5:29PM ptp489 Sangita
707 18/07/2016 NEETENT NEETESH ENTERPRISES SERVICE SERVICE SYSTEM IS NOT WORKING,SHOW MESSAGE This site canít be reached. VIEW resolved Resolved Jul 19 2016 12:18PM ptp489 Sangita
708 19/07/2016 22479 KK SERVICE Kindly provide the in transitreport Of STN for the period of 1st Dec.15 to Till date. VIEW resolved Resolved Jul 28 2016 1:00PM ptp489 Sangita
709 19/07/2016 24443 GHANSHYAM DODIA SERVICE Trying tO create New SP in Service Package but in is not able to save it. FYR I have attached here with screeshot VIEW resolved contact on 30472094 Jul 28 2016 5:31PM ptp489 Sangita
710 20/07/2016 20511 HARDIK PATEL SERVICE Service system not open:::::This site canít be reached VIEW resolved Resolved Jul 21 2016 10:39AM ptp489 Sangita
711 20/07/2016 MCE GOVIND SINGH SERVICE SYSTEM IS NOT WORKING VIEW resolved Resolved Jul 21 2016 10:39AM ptp489 Sangita
712 20/07/2016 RUPAJ RUPA JOSHI SERVICE UNABLE TO OPEN CUSTOMER ID ID :116862 / ID :107020 VIEW resolved Customers franchasis are closed Jul 28 2016 12:58PM ptp489 Sangita
713 20/07/2016 RUPAJ RUPA JOSHI SERVICE Unable to pull out Population report VIEW resolved Please check again, its working fine from my side. Jul 21 2016 9:54AM ptp489 Sangita
714 21/07/2016 SUS RAGHVENDRA SINGH SERVICE Dear Sirservice calls are not saved.pls resolved the issue. VIEW resolved Resolved Jul 28 2016 5:29PM ptp489 Sangita
715 21/07/2016 SUS RAGHVENDRA SINGH SERVICE Dear Sircustomer id generate but not saved. VIEW resolved Resolved Jul 28 2016 5:29PM ptp489 Sangita
716 21/07/2016 23608 MUKTI RANJAN SERVICE Dear sir,mrn receive problem in service systemRegardsmukti VIEW resolved Resolved Jul 28 2016 5:30PM ptp489 Sangita
717 21/07/2016 24258 SHEKAR SERVICE STN/426/2015-16-0580 IT IS NOT SHOWING IN KERALA OFFICE MRN AND BANGALORE STN VIEW resolved As discussed with kk, resolved Jul 27 2016 3:20PM ptp489 Sangita
718 22/07/2016 22479 KK SERVICE blok the modifiy authuntificatio option after monthly closing . VIEW resolved Resolved Jul 26 2016 9:07AM ptp489 Sangita
719 22/07/2016 21630 Mukti Ranjan SERVICE Dear sir,Kindly change name and address in trade invoiceNUTECH TECHNOSERVICES PVT LTD, VILLAGE BRAHMAN MAZRA, SWARGHAT ROAD, DISTT SOLAN, THE.NALAGARH, HIMACHAL PRADESH-174101, TIN NO 02030301318Regardsmukti VIEW resolved We donít have rights, contact to krishnkumar Berde Jul 27 2016 10:46AM ptp489 Sangita
720 22/07/2016 23668 TUSHAR RANJAN NAYAK SERVICE Dear sir,Stn no not sowing in Systemic .kindly look the same.RegardsTushar VIEW resolved Resolved Jul 26 2016 9:07AM ptp489 Sangita
721 22/07/2016 SUS RAGHVENDRA SERVICE Dear Sirservice call not save. VIEW resolved Resolved Jul 28 2016 5:29PM ptp489 Sangita
722 22/07/2016 24258 SHEKAR SERVICE following documents transfer to kerala office(24604) book no 17753 to 17755 ICR no from 443801 to 443875 it is not showing in keral office VIEW resolved This documents has been transfer to KERALA BRANCH, not to KERALA OFFICE Jul 27 2016 10:40AM ptp489 Sangita
723 22/07/2016 24289 Bhargava Naidu as per Attachment need to Change Present User ID VIEW resolved We donít have rights, contact to krishnkumar Berde Jul 27 2016 10:01AM ptp489 Sangita
724 22/07/2016 24289 Bhargava Naidu DM Pl Block Emp No.24289, Emp Name : BHARGAVA NAIDU BOLLINENI At Bangalore II VIEW resolved We donít have rights, contact to krishnkumar Berde Jul 27 2016 10:01AM ptp489 Sangita
725 23/07/2016 SKYTR SKYDROP SERVICE Dear sir please check the my system. my monthly service is not going to DSR entry.so please check urgent basis my MS CS pending in systemthanksskydrop trading8130959644 VIEW resolved contact on 30472084 Jul 27 2016 10:05AM ptp489 Sangita
726 23/07/2016 AENT ARJUN ENTERPRISES SERVICE citrix giving problem off n on.Unable to do the punching of revenue. Not getting saved. VIEW resolved Resolved Jul 28 2016 12:58PM ptp489 Sangita
727 24/07/2016 SUS RAGHVENDRA SERVICE MS VIEW resolved Resolved Jul 28 2016 5:29PM ptp489 Sangita
728 25/07/2016 24258A MAHESH SERVICE JUNE-2016 SERVICE COLLECTION 02 DOCUMENTS SHOWING DUPLICATE ENTRY ICR-457185 AND 811422 VIEW resolved Cheque was bounced, for that recollection was done thatís why 2 entries for more contact ON 30476337 Jul 29 2016 3:16PM ptp489 Sangita
729 25/07/2016 RUPAJ RUPA JOSHI SERVICE Unable to cancel complaint 4281524348 in the system. VIEW resolved Resoved Jul 29 2016 2:07PM ptp489 Sangita
730 26/07/2016 SKYTR SKYDROP SERVICE Dear sir please check the my system. my monthly service is not going to DSR entry.so please check urgent basis my MS CS pending in systemthanksskydrop trading8130959644 VIEW resolved contact on 30472084 Jul 27 2016 10:03AM ptp489 Sangita
731 26/07/2016 21630 Mukti Ranjan SERVICE Dear sir,Plz check Mrn Receive problem some erro showing save time Regardsmukti VIEW resolved Resolved Jul 27 2016 10:02AM ptp489 Sangita
732 27/07/2016 MCE GOVIND SINGH SERVICE COMPLAINT CALLS VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Jul 28 2016 12:59PM ptp489 Sangita
733 27/07/2016 SAI SANJEEV KUMAR SERVICE ICR/ICCR WRONG PUNCH IN CITRIX VIEW resolved contact to krishnkumar Berde Jul 27 2016 1:58PM ptp489 Sangita
734 27/07/2016 SAI SANJEEV KUMAR SERVICE Dear Sir/Mam,By mistake the ICR no.461977 punched instead of ICR no. 461997 on customer Mr. Anand . please look into this matter and correct it.Thanks /regardsSoniyaSai water solutionAshram9821866277/9999712655 VIEW resolved We donít have rights, contact to krishnkumar Berde Jul 28 2016 9:13AM ptp489 Sangita
735 27/07/2016 24604 SHEKAR SERVICE Stock report of Keral baranch not showing (24604) and keral SP M/s Diya enterprises not showing in report VIEW resolved contact to krishnkumar Berde Jul 28 2016 5:30PM ptp489 Sangita
736 28/07/2016 21630 MUKTI RANJAN SERVICE Dear sir,service system is not working plz checkRegardsmukti VIEW resolved Resolved Jul 28 2016 12:55PM ptp489 Sangita
737 28/07/2016 GREAPP GREEN APPLIANCES SERVICE Complaint Converted DateVisit NoContract DescriptionService EnggCustomerAreaProduct DescriptionUnit SL NoJob IDCustomer IDProduct IDComplaint Header IDLocal or OutStationStatusJobAssignedIDJobScheduleIDAddressContact NoContract Start DateContract End DateCall TypeSr.11/07/2016 00:00:002IWWOW MOMOKOLKATARO 15LCC1445GRAP-16-16602562532013120LIW NAGER BAZAR DIOMOND CITYGER BAZAR DIOMOND CITYKOLKATA09830744766/09830744766/10/11/2015 00:00:0008/11/2016 00:00:00MS 115/07/2016 00:00:0014ACMCAVINASH JHA kolkataPRISTINE2027.BSENT-14-40371226532001120LIC n-202 fortune city goldala madha graham kolkata09999114147/09810441799/999911414718/01/2013 00:00:0018/01/2017 00:00:00CSMS VIEW resolved contact on 30472084 Jul 28 2016 12:55PM ptp489 Sangita
738 28/07/2016 OM YASH OM YASH SERVICE Change password VIEW resolved We donít have rights, contact to krishnkumar Berde Jul 28 2016 12:55PM ptp489 Sangita
739 28/07/2016 24604 SHEKAR SERVICE Pls update following the ICCR ACMC to kerala branch (24604)book no 10837 to 10841 769501 to 769625 VIEW resolved contact to krishnkumar Berde Jul 28 2016 5:30PM ptp489 Sangita
740 28/07/2016 21967 DATTATRAY JUNGHARE CNF M/s. Ashashri Kitchen Inv. No 2016/0106. In this invoice we have billed Emerald - 5 No. Now we want return Emerald - 3 Nos - S/N (1) 3009150006 (2) 3009150010 and (3) 62612150011 from bill , But at time of sales return showing Emerald - 4 nos. We are not showing S/N 6261215001 VIEW resolved Resoved Jul 29 2016 2:07PM ptp488 Shuhel
741 29/07/2016 3112 MUKEEN KHAN DM Dear Sir, It is for your kind information that dm system is not showiing MDN referance number as per below:-attached file.With RegardsMukeen Khan VIEW resolved Resolved Aug 1 2016 10:00AM 5492 Arvind Singh
742 29/07/2016 24404 HYDERABAD OFC SERVICE PACKAGE NOT WRKNG VIEW resolved type zerob.in and refresh it twice after that click on service Jul 29 2016 3:13PM ptp489 Sangita
743 29/07/2016 SVPE MICHEALRAJ SERVICE Service package is not working VIEW resolved type zerob.in and refresh it twice after that click on service Jul 29 2016 3:13PM ptp489 Sangita
744 29/07/2016 20511 HARDIK PATEL SERVICE SERVICE SYSTEM NOT OPEN VIEW resolved type zerob.in and refresh it twice after that click on service Jul 29 2016 4:21PM ptp489 Sangita
745 29/07/2016 20511 HARDIK PATEL SERVICE Please update All Sp Stock Transfer Note Delivery Address in Services System Gujarat C VIEW resolved KK has the access to update the address. Please contact to KK Aug 4 2016 11:05AM 6492 Arvindsingh
746 29/07/2016 DASSL TAPAN DAS SERVICE CUSTOMER ID NO 109128 COMPLAIN NO 4371517716 DT. 16/12/2016. BUT NOT SOW MY LOGING. CONTRACT COLLECTED BUT NO ENTRY FOR THIS MATTER. SO PLEASE DO SOMETHING VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Aug 2 2016 9:37AM ptp489 Sangita
747 01/08/2016 SKYTR SKYDROP SERVICE Dear siri have consumable(pf candle,precarbon,sediment) and icr(462128) issue to service engineer but consumable and icr is not show DSR entry in service engineer Mr.chandan so please the system and clear my issue thanksskydrop trading9818609944 VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Aug 2 2016 9:37AM ptp489 Sangita
748 01/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly provide June and July 2016 complaints generated for the month. VIEW resolved Resolved Aug 3 2016 4:49PM ptp489 Sangita
749 01/08/2016 23919 Kolkata branch office SERVICE password mismatch to open cytrix VIEW resolved contact to krishnkumar Berde Aug 2 2016 9:35AM ptp489 Sangita
750 01/08/2016 22344 TUSHAR RANJAN NYAK SERVICE Dear Sir,Please find attached here with the cheque bounceing datails , pls punch the cheque bounce entry. VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Aug 2 2016 9:37AM ptp489 Sangita
751 01/08/2016 22344 TUSHAR RANJAN NYAK SERVICE Dear sir,please find attached here with te cheque bounceing details. pls punch the cheque bounce entry VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Aug 2 2016 9:37AM ptp489 Sangita
752 02/08/2016 24258A SHEKAR SERVICE 2nd time cheque bounce entry not able to enter in the system VIEW resolved contact on 30472084 Aug 3 2016 3:05PM ptp489 Sangita
753 02/08/2016 24258A SHEKAR SERVICE chq bounce entry showing twice VIEW resolved contact on 30472084 Aug 3 2016 3:05PM ptp489 Sangita
754 02/08/2016 GWSP GARGI WATER SOLUTION SERVICE THE ICR NO 461430 IS PUNCH IN LAST MONTH THE CUST NAME IS BHARAT WIRE ROPES AMOUNT IS RS- 9815 CHEQ NO- 577601 BANK OF BARODA. BUT SYSTEM IS NOT SHOWING THIS AMOUNT PUNCH AFTER AUTHENTICATION SO PLEASE CONSIDER IT IT COLLECTION VIEW resolved Resolved Aug 3 2016 3:03PM ptp489 Sangita
755 02/08/2016 21222 Sachin Gurao SERVICE ICR-461430 Rs 9815 is alredy authenticate but system not showing this collection VIEW resolved Resolved Aug 2 2016 3:51PM ptp489 Sangita
756 02/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to open customer id 78674 in customer master. VIEW resolved customers franchaises are Inactive Aug 3 2016 4:49PM ptp489 Sangita
757 03/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to login to Service Package. VIEW resolved Resolved Aug 3 2016 11:03AM ptp489 Sangita
758 03/08/2016 20511 HARDIK PATEL SERVICE Service System Not Open::::::ERROR:ORA-12541: TNS:no listener VIEW resolved Resolved Aug 3 2016 11:03AM ptp489 Sangita
759 03/08/2016 24267 HARDIK PATEL SERVICE Service System Not Open::::ERROR:ORA-12541: TNS:no listener VIEW resolved Resolved Aug 3 2016 11:03AM ptp489 Sangita
760 04/08/2016 RUPAJ RUPA JOSHI SERVICE Navin Pandian 24474 Raju Mediga 24492Please delete login ids as they are not in the system any more VIEW resolved Resolve, plse check Aug 4 2016 2:58PM ptp489 Sangita
761 04/08/2016 24258A SHEKAR SERVICE Chq bounce entry showing twice in service report july-2016 VIEW resolved Resolved Aug 9 2016 11:50AM ptp489 Sangita
762 04/08/2016 cnfdel Anil kumar Samal at the time of making isos of Canteen store department ( dealer name ) address is not showing on below. VIEW resolved Resolved. Please check and Confirm. Aug 4 2016 5:07PM ptp488 Shuhel
763 05/08/2016 24258A SHEKAR SERVICE I am not able to view the Stock in transit report of all SPís, VIEW resolved Resolved Aug 17 2016 5:29PM ptp489 Sangita
764 05/08/2016 24684 Sanjeev Kumar DM Dear SirI have received Autosoftner (AS3) Dummy piece from Bangalore C VIEW resolved Resolved Aug 12 2016 11:26AM 6492 Arvind Singh
765 06/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to open customer id 78674 and 107020 VIEW resolved customers franchaises are Inactive Aug 9 2016 2:20PM ptp489 Sangita
766 08/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to open customer id 243715 and 227301 VIEW resolved 243715 franchaises is Inactive,227301 you can able to see Aug 9 2016 3:26PM ptp489 Sangita
767 09/08/2016 RUPAJ RUPA JOSHI SERVICE unable to open customer id 78674 VIEW resolved customers franchaises are Inactive Aug 9 2016 4:41PM ptp489 Sangita
768 10/08/2016 24251 MAHENDRAN M DM Not able to generate Invoice.Facing Error VIEW resolved Resolved Aug 12 2016 11:26AM 6492 ARVIND SINGH
769 10/08/2016 RUPAJ RUPA JOSHI SERVICE Unable to open customer id 107020 VIEW resolved customers franchaises are Inactive Aug 12 2016 11:56AM ptp489 Sangita
770 10/08/2016 24289 Bhargava Naidu DM As per Attached while invoiceing Reflecting 500 - Internal server error.There is a problem with the resource you are looking for, and it cannot be displayed. VIEW resolved Resolved Aug 12 2016 11:26AM 6492 ARVIND SINGH
771 10/08/2016 NESP SUMANTH SERVICE PLEASE FIND THE ATTACHED FILE AS SOON AS POSSIBLE RESOLVED THIS PROBLEM AS FACING MORE THAN MONTH VIEW resolved Resolved Aug 17 2016 5:29PM ptp489 Sangita
772 10/08/2016 NESP NESP SERVICE PLEASE FIND THE ATTACHED FILE VIEW resolved Resolved Aug 17 2016 5:29PM ptp489 Sangita
773 11/08/2016 20511 BHARAT PATEL SERVICE one sp (om enterprise ) collection showing another Sp( Balaji enterprise ) m/o july Ėaug2016 VIEW resolved Resolved Aug 12 2016 10:33AM ptp489 Sangita
774 11/08/2016 20511 BHARAT PATEL SERVICE one sp (om enterprise ) collection showing another Sp( Balaji enterprise ) m/o july Ėaug2016 VIEW resolved Resolved Aug 12 2016 10:33AM ptp489 Sangita
775 11/08/2016 21222 Sachin Gurao SERVICE Stock return to Pune Water Solution but SHOWN STOCK ISSUED FROM SP NAME SHREE ENT - AMRAVATI VIEW resolved Resolved Aug 12 2016 10:33AM ptp489 Sangita
776 11/08/2016 20511 BHARAT PATEL SERVICE that one sp (om enterprise ) collection showing another Sp( Balaji enterprise ) m/o july Ėaug2016 VIEW resolved Resolved Aug 12 2016 10:33AM ptp489 Sangita
777 11/08/2016 20511 BHARAT PATEL SERVICE m/o july Service Collection ( 1.7.16 to 31.7.16 )is NIL in service SYSTEM VIEW resolved Resolved Aug 12 2016 10:33AM ptp489 Sangita
778 12/08/2016 RUPAJ RUPA JOSHI SERVICE unable to open customer id 236728 VIEW resolved Resolved Aug 17 2016 4:27PM ptp489 Sangita
779 13/08/2016 1234567 RUPAJ SERVICE UNABLE TO OPEN ID :153604 VIEW resolved customers franchaises are Inactive Aug 17 2016 3:41PM ptp489 Sangita
780 13/08/2016 SVPE MICHEALRAJ SERVICE After issue the spare kite 10 VIEW resolved Resolved Aug 17 2016 3:07PM ptp489 Sangita
781 14/08/2016 UESP UNIQUEE SERVICE SPARE KIT ENTRY PROBLEM VIEW resolved Resolved Aug 17 2016 3:07PM ptp489 Sangita
782 16/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unable to login to Service Package. VIEW resolved Resolved Aug 16 2016 2:25PM ptp489 Sangita
783 16/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to login to Service Package VIEW resolved Resolved Aug 16 2016 2:25PM ptp489 Sangita
784 16/08/2016 AUWS AJAYTRIVEDI SERVICE CITRIX SIDE NOT OPEN VIEW resolved Resolved Aug 16 2016 2:25PM ptp489 Sangita
785 16/08/2016 21222 Sachin Gurao SERVICE PLEASE UPDATE ADD IN SYSTEMION EXCHANGE (I) LTD,C/O SHREE WATER SOLUTION,POLVIN M KOLESO HOUSE,VIKROLI VILLAGE,VIKHROLI(EAST)-400079MOB:8652854647/9702792406 VIEW resolved Resolved Aug 17 2016 3:07PM ptp489 Sangita
786 16/08/2016 21222 Sachin Gurao SERVICE Wrong entry save ,Please delete Following book in systemICCR ACMC BOOK NO.13153 TO 13157ICCR ACMC NO.82401 TO 82525 VIEW resolved Resolved Aug 17 2016 3:07PM ptp489 Sangita
787 16/08/2016 NEETENT NEETESH ENTERPRISES SERVICE UV GRAND MODEL ACMC NOT PUNCHED.MESSAGE SHOW SERVICE ENGINEER NOT REQ FOR UV GRAND MODEL. VIEW resolved Resolved Aug 17 2016 3:07PM ptp489 Sangita
788 16/08/2016 24404 HYDERABAD OFC SERVICE LINK PARSER ERROR VIEW resolved Resolved Aug 17 2016 3:07PM ptp489 Sangita
789 16/08/2016 23668 TUSHAR RNAJAN NAYAK SERVICE Cheque bounce entry not process .Pls do the need full. VIEW resolved Resolved Aug 31 2016 11:40AM 6492 Arvind
790 17/08/2016 22739 Rajesh T Angane CNF Please change Factory invoice number as 959 in MRN no 2016/0111 in Kolkata CNF VIEW resolved Resolved. Aug 23 2016 9:43AM ptp488 shuhel
791 18/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to open customer id 107020 in service package. VIEW resolved customers franchaises are Inactive Aug 18 2016 12:58PM ptp489 Sangita
792 18/08/2016 PWSP PUNE WATER SOLUTION DM ACMC contract - issue our system not except spare kit with spare same time VIEW resolved contact on 30472084 Aug 18 2016 3:41PM ptp489 Sangita
793 19/08/2016 RUPAJ RUPA JOSHI SERVICE UNABLE TO OPEN ID NUMBER:107020 VIEW resolved customers franchaises are Inactive Aug 19 2016 2:22PM ptp489 Sangita
794 19/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as SP is not able to punch contract details for customer id 98154 VIEW resolved contact on 30472084 Aug 20 2016 9:44AM ptp489 Sangita
795 19/08/2016 RAJEN RAJEN SERVICE At the time of updating contract collection in the spare column kit are not showing. where kit are available with engineer. VIEW resolved contact on 30472084 Aug 20 2016 9:44AM ptp489 Sangita
796 19/08/2016 RAJEN SHEIKH BABUL ALI SERVICE At the time of updating contract collection in the spare column kit are not showing. where kit are available with engineer. VIEW resolved contact on 30472084 Aug 20 2016 9:44AM ptp489 Sangita
797 20/08/2016 NESP SUMANTH SERVICE CANNOT ENTER AMC CONTRACT ITS NOT SHOWING ANYTHING ONLY FOR AMC. PLEASE CHECK AND RESOLVED VIEW resolved contact on 30472084 Aug 20 2016 9:44AM ptp489 Sangita
798 20/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Delhi SP is unable close MSCS calls in the Service Package. VIEW resolved REsolved Aug 20 2016 6:29PM 6492 ARVIND SINGH
799 20/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as Delhi SP is unable to punch ACMC VIEW resolved Contact on 02230472084 Aug 23 2016 9:41AM ptp489 Sangita
800 20/08/2016 DDSYS DD SYS SERVICE COMPLAINTS NOT CLOSE VIEW resolved REsolved Aug 20 2016 6:29PM 6492 arvind singh
801 20/08/2016 RUPAJ RUPA JOSHI SERVICE UNABLE TO OPEN ID NUMBER:208857 VIEW resolved customers franchaises are Inactive Aug 23 2016 9:55AM ptp489 Sangita
802 20/08/2016 SHRWS SHREE WATER SOLUTION SERVICE Dear sir,We are not able to close any complaint and amc punching in system because system problem please refer below screen shot solve the problem asp. VIEW resolved REsolved Aug 20 2016 6:28PM 6492 Arvind
803 20/08/2016 RUPAJ RUPA JOSHI SERVICE Need complaint details where Multi Port Valve has been used to resolve the complaint. Need complaints details from Aril 2016 to July 2016. VIEW resolved Resolved Aug 23 2016 9:41AM ptp489 Sangita
804 20/08/2016 SAI SANJEEV SERVICE Dear Sir/Mam,Citrix is not accepting complaint resolve result.complaints are showing pending on system.Thanks/RegardsSai water solution. VIEW resolved REsolved Aug 20 2016 6:28PM 6492 arviend singh
805 20/08/2016 SKYTR SKYDROP SERVICE Dear sir/madamplease check the my system. monthly service is not done in system.so please check and clear my issue thanksskydrop trading9818609944 VIEW resolved REsolved Aug 20 2016 6:28PM 6492 Arviend Singh
806 20/08/2016 MCE GOVIND SINGH SERVICE COMPLAINTS VIEW resolved REsolved Aug 20 2016 6:28PM 6492 Arvind Singh
807 20/08/2016 MCE GOVIND SINGH SERVICE COMPLAINTS VIEW resolved REsolved Aug 20 2016 6:28PM 6492 Arvind Singh
808 20/08/2016 MCE GOVIND SINGH SERVICE Dear sir/madamplease check the my system. monthly service CALLS VIEW resolved Resolved Aug 20 2016 6:27PM 6492 Arvind Singh
809 22/08/2016 AUWS AJAYTRIVEDI SERVICE CITRIX NOT OPEN, PLS RESOLVED MY PROBLEM URGENT BASIS VIEW resolved Resolved Aug 23 2016 9:42AM ptp489 Sangita
810 23/08/2016 SHRWS SHREE WATER SOLUTION SERVICE Dear sir,We are not able to any AMC contract punching in system pl. refer below screen shot and solve the problem asp VIEW resolved contact on 30472084 Aug 23 2016 2:56PM ptp489 Sangita
811 23/08/2016 UESP UNIQUE ENTERPEISES SERVICE WE REPLACED 10 NUMBERS ELBOW IN ONE CUSTOMER UNITBUT DSR ENTRY WE CANT CHANGE THE QUANTITY LOOK THIS ISSUE AND RESOLVED AS PER SOON POSSIBLE VIEW resolved As per the instruction from Krishnkumar Berde only one quantity can be given for FOC FREE Aug 23 2016 2:55PM ptp489 Sangita
812 24/08/2016 RUPAJ RUPA JOSHI DM Kindly check as we are unabkle to open customer id 78674 VIEW resolved customers franchaises are Inactive Aug 24 2016 3:54PM ptp489 Sangita
813 24/08/2016 RUPAJ RUPA JOSHI SERVICE unable to open ID:208857 VIEW resolved customers franchaises are Inactive Aug 26 2016 12:31PM ptp489 Sangita
814 26/08/2016 DASSL TAPAN DAS SERVICE 5 LTR KIT ISSU TO SUDAM BARIK. BUT WHEN ENTRY FOR PAYMENT THEN NOT SOW. pLEASE LOOK AT THIS MATTER VIEW resolved Contact on 02230472084 Aug 26 2016 12:29PM ptp489 Sangita
815 26/08/2016 RAJEN SHEIKH BABUL ALI SERVICE Please change the product name of customer id. 258391. He have Saphire model. But i have given entry with wave model.Please change to saphire model.. VIEW resolved contact to krishnkumar Berde Aug 29 2016 12:02PM ptp489 Sangita
816 26/08/2016 RAJEN SHEIKH BABUL ALI SERVICE SKID 50 LPH PRODUCT ARE NOT AVAILABLE IN PRODUCT LIST AT THE TIME OF NEW ID GENERATION. SO,PLEASE GIVE THIS ENTRY. VIEW resolved contact on 30472084 Aug 29 2016 12:02PM ptp489 Sangita
817 26/08/2016 BALENT BALAJIENTERPRISE SERVICE EMPLOYEE DETAILS NOT GOING FOR IN SAVE MODE. VIEW resolved contact on 30472084 Aug 29 2016 12:02PM ptp489 Sangita
818 27/08/2016 SSENTPS AMAR SERVICE BY MISTAKE I HAVE PUNCHED ACMC TO WRONG CUSTOMER .PLEASE MAKE IT OW DETAILS CUSTOMER ID 232863,CUSTOMER NAME KULDEEP KUMAR, ADD H,1869/18 GALLI BANGALI WALI GOPAL NAGAR MAJITHA RD CONTACT No. 09872298022 ICR NO 441924 ICCR NO 805208 VIEW resolved contact to krishnkumar Berde Aug 29 2016 12:02PM ptp489S Sangita
819 27/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to open customer id 228364. VIEW resolved customers franchaises are Inactive Aug 29 2016 12:00PM ptp489 Sangita
820 29/08/2016 24560 pradeep parwani SERVICE please reset the citrex pass ward VIEW resolved We donít have rights, contact to krishnkumar Berde Aug 29 2016 4:23PM ptp489 Sangita
821 29/08/2016 22479 Krishnkumar Berde SERVICE please remove the map for Emerald , EMERALD ,SAPPHIRE VIEW resolved Resolved Aug 30 2016 9:08AM ptp489 Sangita
822 29/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as SP Pune Water Solution is unable to view complaint number 4201540120 in DSR. VIEW resolved complaint dt.30.07.2015 old Aug 31 2016 11:39AM ptp489 sangita
823 30/08/2016 NEETENT NEETESH ENTERPRISES SERVICE customer id- 236152 plz change the product model in system customer end installed machine t-5, but system show in show emroled. VIEW resolved contact on 30476337 Aug 31 2016 11:42AM ptp489 sangita
824 30/08/2016 RUPAJ RUPA JOSHI SERVICE UNABLE TO CLOSE COMPALINT NUMBER:4201540120 VIEW resolved i have closed from my side Sep 1 2016 10:29AM ptp489 Sangita
825 30/08/2016 ABKSER bharat tandon SERVICE password error VIEW resolved I have checked its working fine Aug 30 2016 2:55PM ptp489 Sangita
826 30/08/2016 ABKSER bharat tandon SERVICE password error VIEW resolved I have checked its working fine Aug 30 2016 2:55PM ptp489 Sangita
827 30/08/2016 ABKSER bharat tandon SERVICE password error VIEW resolved I have checked its working fine Aug 30 2016 2:55PM ptp489 Sangita
828 30/08/2016 GSF gurjeet SERVICE While closing AMC, when we go in contract entry, and after selecting contract type, we select sub type, we receive error FOR COTRACT YOU HAVE NOT SELECTED SPARES ACCORDING TO YOUR PRISTINE PRODUCT. and such can not close the AMC Pl advise VIEW resolved contact on 30476337 Aug 31 2016 9:02AM ptp489 Sangita
829 30/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as unable to open customer id 196965 VIEW resolved customers franchaises are Inactive Sep 1 2016 10:24AM ptp489 Sangita
830 31/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as we are unabl to do Lead Entry in the Lead Entry form for customer id 154793 VIEW resolved Resolved Sep 1 2016 10:11AM ptp489 Sangita
831 31/08/2016 RUPAJ RUPA JOSHI SERVICE Unable to open customer ID:168278ICCR: 772843 VIEW resolved cutomerid is deactive Sep 1 2016 10:24AM ptp489 Sangita
832 31/08/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as SP SS Enterprise is unable to view complaint number 6221603668 in DSR VIEW resolved contact on 30472084 Sep 9 2016 5:17PM ptp489 Sangita
833 31/08/2016 RUPAJ RUPA JOSHI SERVICE Unable to login to Service Pacakage VIEW resolved resolved Aug 31 2016 6:22PM 6391 Dilip
834 31/08/2016 24258A SHEKAR SERVICE not able to do the chq bounce VIEW resolved its already bounce Sep 1 2016 9:37AM ptp489 Sangita
835 31/08/2016 24258A SHEKAR SERVICE not able to do the chq bounce VIEW resolved its already bounce Sep 1 2016 9:37AM ptp489 Sangita
836 31/08/2016 24258A SHEKAR SERVICE not able to do the chq bounce VIEW resolved its already bounce Sep 1 2016 9:37AM ptp489 Sangita
837 01/09/2016 RUPAJ RUPA JOSHI SERVICE 243715- Unable to creat complaint for serviceerror: location not found VIEW resolved customers franchaises are Inactive Sep 2 2016 10:56AM ptp489 Sangita
838 01/09/2016 RUPAJ RUPA JOSHI SERVICE 208857- Unable to update new addressadd:1811, CLOVER HIGHLANDS, NIBM ROAD , PISOLI, PUNE reinstallation requiredContact:9972030041 VIEW resolved customers franchaises are Inactive Sep 2 2016 10:56AM ptp489 Sangita
839 01/09/2016 AVENT avaneesh enterprise SERVICE while punching contract below id customer showing kit t-5 instead of saphire kit210577MR.DHARAMVIR SINGHkindly esolve VIEW resolved Talk to service leader Sep 2 2016 9:49AM ptp489 Sangita
840 02/09/2016 3112 MUKEEN KHAN DM Dear Mr.Arvind Ji,NOTE.:- PLEASE DO PROPERLY BULK PRINT SETUP FOR MRN PRINT PAGE.Please do the needful in this regard. VIEW resolved resolved Oct 20 2016 4:10PM 6492 Arvindsingh
841 02/09/2016 3112 MUKEEN KHAN DM Dear Mr.Arvind Ji,NOTE.:- PLEASE DO PROPERLY BULK PRINT SETUP FOR MDN PRINT PAGE.Please do the needful in this regard.Mukeen Khan VIEW resolved resolved Oct 20 2016 4:10PM 6492 Arvindsingh
842 02/09/2016 3112 MUKEEN KHAN DM Dear Mr.Arvind Ji,NOTE.:- PLEASE DO PROPERLY BULK PRINT SETUP FOR BANK PAYMENT VOUCHER PRINT PAGE.Please do the needful in this regard.With RegardsMukeen Khan VIEW resolved going on Nov 18 2016 9:56AM 6492 Arvindsingh
843 02/09/2016 RUPAJ RUPA JOSHI SERVICE UNABLE TO LOGIN TO SERVICE PACKAGE VIEW resolved RESOLVED Sep 2 2016 3:42PM ptp489 Sangita
844 02/09/2016 ASESP AVTAR SERVICE PLEASE RESET THE PASSWORD VIEW resolved contact to Krishnkumar Berde Sep 3 2016 12:24PM ptp489 Sangita
845 03/09/2016 ASESP AVTAR SERVICE unable to login VIEW resolved checked, its working fine Sep 3 2016 12:23PM ptp489 Sangita
846 03/09/2016 24258A SHEKAR SERVICE Not tally with chq and cash in service collection august-2016 VIEW resolved Resolved Sep 8 2016 3:03PM ptp489 Sangita
847 03/09/2016 FFSER FF SERVICE SERVICE ICCR 894260 AND ICR 455956 COULD NOT ENTERED IN SYSTEM THOUGH TRIED SEVERAL TIMES VIEW resolved 894260 not there in system only and 455956 this has already used by MOLOY SARKAR MOLOY SARKAR Sep 9 2016 5:13PM ptp489 Sangita
848 05/09/2016 23668 23668 SERVICE Dear sir,i forgot my password .pls reset my password . VIEW resolved Please Contact on 02230476337 Sep 6 2016 12:44PM ptp488 suhel
849 06/09/2016 UWP USHA WATER PURIFIER SERVICE Punching ACMC for C.ID-226839. when i reach to contract entry stage the system says engineer does not have required spare kit of sapphire product. VIEW resolved contact to service leader Sep 7 2016 10:16AM ptp489 Sangita
850 06/09/2016 RUPAJ RUPA JOSHI SERVICE Kindly remove Sharayu Panchal e mail id from automated Sales Enquiry mails. These Sales Enquiries are generated by Call Centre. VIEW resolved Resolved Sep 17 2016 3:36PM ptp489 Sangita
851 07/09/2016 MCE GOVIND SINGH SERVICE system is not working last few days VIEW resolved Resolved Sep 7 2016 11:04AM ptp489 Sangita
852 07/09/2016 RUPAJ RUPA JOSHI SERVICE Unable to login to Service Package VIEW resolved Resolved Sep 7 2016 11:04AM ptp489 Sangita
853 07/09/2016 UESP UNIQUE ENTERPEISES SERVICE SERVICE CRM LOGIN PROBLEM VIEW resolved contact on 02230472084 Sep 7 2016 11:04AM ptp489 Sangita
854 07/09/2016 24461 POOJA GANDHI SERVICE Need facility to register Site Visit requests in Service Package. VIEW resolved Put into requirement list Sep 8 2016 3:02PM ptp489 Sangita
855 07/09/2016 RUPAJ RUPA JOSHI SERVICE Unable to open customer id 243715. VIEW resolved customers franchaises are Inactive Sep 9 2016 5:08PM ptp489 Sangita
856 08/09/2016 RUPAJ RUPA JOSHI SERVICE 3309- UNABLE TO OPEN ID VIEW resolved Its working fine Sep 16 2016 12:53PM ptp489 Sangita
857 08/09/2016 FFSER FF SERVICE SERVICE We are getting any MS/CS details for Sep 2016. Please do needful VIEW resolved contact on 30472084 Sep 8 2016 3:01PM ptp489 Sangita
858 08/09/2016 RUPAJ RUPA JOSHI SERVICE 218969-UNABLE TO OPEN ID VIEW resolved customers franchaises are Inactive Sep 9 2016 5:08PM ptp489 Sangita
859 09/09/2016 RUPAJ RUPA JOSHI SERVICE 243715- UNABLE TO OPEN ID VIEW resolved customers franchaises are Inactive Sep 9 2016 5:08PM ptp489 Sangita
860 09/09/2016 RUPAJ RUPA JOSHI SERVICE Kindly check as SP FF Service is unable to download MSCS details in Service Package. VIEW resolved contact on 30472084 Sep 9 2016 5:17PM ptp489 Sangita
861 09/09/2016 DASSL TAPAN DAS SERVICE EMERALD CONTRACT DO NOT ENTRY IN SYSTEM VIEW resolved contact to Krishnkumar Berde Sep 9 2016 5:04PM ptp489 Sangita
862 12/09/2016 RUPAJ RUPA JOSHI SERVICE Kindly add Puriline 5 Litre product in the Product drop down box in Product Details page in Customr Master. VIEW resolved We donít have rights, contact to krishnkumar Berde Sep 16 2016 2:10PM ptp489 Sangita
863 12/09/2016 MKSP MUKESH SERVICE UNABLE TO LOGIN VIEW resolved Resolved Sep 14 2016 2:24PM ptp489 Sangita
864 12/09/2016 RUPAJ RUPA JOSHI SERVICE Noida population data is not visible when we pull out Population report as on date. VIEW resolved I have checked its working fine Sep 16 2016 12:46PM ptp489 Sangita
865 12/09/2016 RUPAJ RUPA JOSHI SERVICE Unable to open customer id 243715 VIEW resolved customers franchaises are Inactive Sep 16 2016 12:41PM ptp489 Sangita
866 13/09/2016 24539 RAJU ROY SERVICE 1>COMPRESSOR FOR 150/150 LPH.(AWS4515YGE)2>COMPRESSOR FOR 20/40 LPH(THK9410YCG)3>COMPRESSOR FOR 40/80 LPH(ECZ444HG13M-37DO)PRODUCT RECEIVED IN SYSTEM BUT NOT SHOW IN TRADE INVOICE.SCREENSHOT ATTACHED. VIEW resolved Resolved, Please check and confirm Sep 14 2016 2:24PM ptp489 Sangita
867 13/09/2016 SHRWS SHREE WATER SOLUTION SERVICE Dear sir,Emerald contract do not punch in system, please refer below screen shot and solve the problem asp. VIEW resolved contact to your service leader Sep 13 2016 4:34PM ptp489 Sangita
868 14/09/2016 GNP HARPREET CNF WE ARE ENABLE TO MAKE TRADE INVOICE BECAUSE ANY ITEM QTY WAS NOT SHOWING. VIEW resolved Resolved, Please check and confirm Sep 14 2016 2:24PM ptp489 Sangita
869 14/09/2016 AUWS AJAY TRIVEDI SERVICE SPARE ISSUE PROBLEM FOR SERVICE ENGG. IN CITRIX VIEW resolved contact on 30472084 Sep 16 2016 2:00PM ptp489 Sangita
870 14/09/2016 22739 Rajesh T Angane SERVICE MRP updated in Master Rs.11130/- but in rade invoice shows Rs.4/- VIEW resolved Resolved Sep 16 2016 9:38AM ptp489 Sangita
871 14/09/2016 22739 Rajesh T Angane SERVICE MRP updated in Master Rs.11130/- but in rade invoice shows Rs.4/- VIEW resolved Resolved Sep 16 2016 9:38AM ptp489 Sangita
872 14/09/2016 22739 Rajesh Angane SERVICE MRP updated in Master Rs.11130/- but in rade invoice shows Rs.4/- VIEW resolved Resolved Sep 16 2016 9:38AM ptp489 Sangita
873 14/09/2016 22739 Rajesh T Angane SERVICE MRP of Compressor is updated in system Rs.11130/ but shows Rs.4/- in Trade invoice. VIEW resolved Resolved Sep 16 2016 9:38AM ptp489 Sangita
874 14/09/2016 21281 GANESH CNF ERROR FOUND AT THE TIME ISOS PUNCHING VIEW resolved Resolved Sep 16 2016 10:29AM ptp488 shuhel
875 15/09/2016 cnfpun HARPREET CNF System is not proper working. VIEW resolved Resolved Sep 16 2016 10:29AM ptp488 shuhel
876 15/09/2016 RUPAJ RUPA JOSHI SERVICE 164887 - UNABLE TO OPEN ID VIEW resolved customers franchaises are Inactive Sep 16 2016 12:39PM ptp489 Sangita
877 16/09/2016 cnfdel Anil Samal Problem VIEW resolved Resolved Sep 16 2016 10:29AM ptp488 shuhel
878 16/09/2016 UESP UNIQUE ENTERPEISES SERVICE LOGIN ERROR PROBLEM VIEW resolved Resolved Sep 16 2016 12:34PM ptp489 Sangita
879 16/09/2016 RUPAJ RUPA JOSHI SERVICE 218969 - UNABLE TO REGISTERED COMPLAINT ERROR- LOCATION NOT FOUND VIEW resolved Resolved Sep 16 2016 12:34PM ptp489 Sangita
880 16/09/2016 SKENT BALA KRISHNA SERVICE IN THE DSR ENTRY I AM NOT ABLE TO VIEW THE ICCR. VIEW resolved contact on 30472084 Sep 16 2016 2:02PM ptp489 Sangita
881 16/09/2016 SSER SIMHADRI SERVICE SERVICE ICCR NO:769645,SHOWING ID:163166BUT CUSTOMER DETAILS NOT SHOWING.CALL CENTER BOOKING COMPALINT ON OW/OC.WE ARE LOOSING CALL EVERY TIME AND APARES ENTRY ALSO(FOC) VIEW resolved contact to service leader Sep 16 2016 5:32PM ptp489 Sangita
882 16/09/2016 SSER SIMHADRI SERVICE SERVICE ICCR NO:769645,SHOWING ID:163166BUT CUSTOMER DETAILS NOT SHOWING.CALL CENTER BOOKING COMPALINT ON OW/OC.WE ARE LOOSING CALL EVERY TIME AND APARES ENTRY ALSO(FOC) VIEW resolved contact to service leader Sep 16 2016 5:32PM ptp489 Sangita
883 16/09/2016 24404 HYDERABAD OFC SERVICE WHEN WE ARE ENTERING ONE EMERALD CONTRACT ENTRY,SHOWING ERROR THAT EMERALD KIT NOT AVAILABLE WITH SP,EVEN THOUGH SP HAVING SPARE KIT VIEW resolved contact to service leader Sep 16 2016 5:32PM ptp489 Sangita
884 17/09/2016 UESP UNIQUE ENTERPEISES SERVICE LOGIN ERROR PROBLEM VIEW resolved CONTACT ON 30476337 Sep 17 2016 3:36PM ptp489 Sangita
885 19/09/2016 SVPE MICHEALRAJ SERVICE After selecting sappire sparekite it not accepting VIEW resolved Contact to Service leader Sep 19 2016 3:26PM ptp489 Sangita
886 19/09/2016 24461 Pooja Gandhi SERVICE Package not working VIEW resolved I have checked its working fine Sep 19 2016 4:12PM ptp489 Sangita
887 20/09/2016 MCE GOVIND SINGH SERVICE i have teken acmc of emerald ro but not punching in system VIEW resolved contact to service leader Sep 20 2016 10:36AM ptp489 Sangita
888 20/09/2016 NEETENT NEETESH ENTERPRISES SERVICE MSCR REPORT NOT GENERATE IN MY SERVICE SYSTEM VIEW resolved Resolved Sep 21 2016 10:23AM ptp489 Sangita
889 20/09/2016 SUS TANVIG SERVICE DEAR SIR THIS ICCR NO 809385 NOT IN CITRIX PLS RESOLVED THE PROBLEM. VIEW resolved Against this iccr no CREDIT CONTRACT have done by HO Sep 21 2016 3:09PM ptp489 Sangita
890 21/09/2016 UESP UNIQUE ENTERPEISES SERVICE login error problem VIEW resolved Resolved Sep 21 2016 2:43PM ptp489 Sangita
891 21/09/2016 UESP UNIQUE ENTERPEISES SERVICE login error problem VIEW resolved Resolved Sep 21 2016 2:43PM ptp489 Sangita
892 21/09/2016 SAIMAN SAIMANIKANTA SERVICE SERVICE ERROR:No error message available, result code: E_FAIL(0x80LOGIN ERROR VIEW resolved Resolved Sep 21 2016 2:43PM ptp489 Sangita
893 21/09/2016 SHRWS SHREE WATER SOLUTION SERVICE LOGIN ERRORS PROBLEM error message available, result code: E_FAIL(0x80004005) VIEW resolved Resolved Sep 21 2016 2:43PM ptp489 Sangita
894 21/09/2016 UESP UNIQUE ENTERPEISES SERVICE login error problem VIEW resolved Resolved Sep 21 2016 2:43PM ptp489 Sangita
895 21/09/2016 SJSP manjunath SERVICE service package not working VIEW resolved Resolved Sep 21 2016 2:43PM ptp489 Sangita
896 21/09/2016 22739 Rajesh Angane CNF please change prouct serial no in Banglore MRN number 2016/0151, STN 2016/0199. Chennai MRN no 2016/0120, STN 2016/0059. Remove serial no 766-1, 766-2 and insert sr no 1507160001 and 1507160002 VIEW resolved Done Sep 22 2016 11:26AM ptp488 shuhel
897 21/09/2016 AUWS AJAY TRIVEDI SERVICE CITRIX NOT OPEN PLS RESOLVED MY PROBLEM VIEW resolved Resolved Sep 21 2016 2:43PM ptp489 Sangita
898 21/09/2016 SUS RAGHVENDRA GIRI SERVICE THIS ICCR NO 809385 NOT SHOWING IN SYSTEM PLS RESOLVED MY PROBLEM. VIEW resolved Against this iccr no CREDIT CONTRACT have done by HO Sep 21 2016 3:09PM ptp489 Sangita
899 21/09/2016 22739 Rajesh Angane DM please change serial numbers in T Nagar Dm branch MRN no MRN1700046 and invoice no INV170086. Serial nos to remove 766-1,766-2 and sr nos to insert 1507160001, 1507160002 VIEW resolved Please send a mail fro this Oct 26 2016 4:10PM 6492 Arvind Singh
900 22/09/2016 RUPAJ RUPA JOSHI SERVICE Unable to export data in Service Pacakge. VIEW resolved Resolved Sep 22 2016 11:08AM ptp489 s
901 22/09/2016 RUPAJ RUPA JOSHI SERVICE Need to activate customer id 193874 in the system. unable to activate this id VIEW resolved Resolved Sep 23 2016 2:34PM ptp489 Sangita
902 23/09/2016 UESP UNIQUE ENTERPEISES SERVICE SERVICE PACKAGE NOT WORKING VIEW resolved Resolved Sep 26 2016 9:25AM ptp489 Sangita
903 24/09/2016 JAGA JAGADEESH SERVICE I AM NOT ABLE TO VIEW THE EMPLOYEE DETAILS IN THE EMPLOYEE MASTER.THE DETAILS LIKE ADDRESS,PHONE NO ETC VIEW resolved Please Elabrate the Problem on phone 30472084 Sep 26 2016 4:34PM ptp489 Sangita
904 25/09/2016 RAGHVENDRA SUS SERVICE Dear Sirsand filter contract not update in citrix pls find the attachment. VIEW resolved Please Elabrate the Problem on phone 30472084 Sep 26 2016 4:34PM ptp489 Sangita
905 26/09/2016 4571 mahendra singh SERVICE UNABLE TO OPEN MY ACCOUNT DUE TO PASS ERRORKINDLY RESET MY PASS WARD VIEW resolved Please contact on 30476337 Sep 26 2016 4:34PM ptp489 Sangita
906 26/09/2016 cnfdel Anil Samal CNF By mistake mrn passed on wrong factory code, i.e I had to select factory IEIL- Goa Factory , but by mistake I selected Nutech Technoservices Pvt Ltd, on Mrn no 2016/0338 Dt 26/09/2016 product INDRO-403, Goa Invoice no GS160986 DT 31/08/2016. VIEW resolved Resolved Sep 26 2016 4:50PM ptp488 Shuhel
907 26/09/2016 21630 SMRUTI RANJAN SERVICE Dear sir,service system is not workingRegardsmukti VIEW resolved Resolved Sep 26 2016 4:34PM ptp489 Sangita
908 27/09/2016 cnfdel Anil saml CNF stn not save due to problem arising at the time of saving , print screen attached VIEW resolved Resolved Oct 1 2016 1:59PM ptp488 Shuhel
909 27/09/2016 RUPAJ RUPA JOSHI SERVICE unable to register complaint : 209879 VIEW resolved Resolved Sep 28 2016 3:56PM ptp489 Sangita
910 27/09/2016 SAIMAN SAIMANIKANTA SERVICE SERVICE ERROR:ORA-12516: TNS:listener could not find available handler with matching protocol stack VIEW resolved Resolved Sep 28 2016 2:46PM ptp489 Sangita
911 27/09/2016 RUPAJ RUPA JOSHI SERVICE 3761509382 UNABLE TO CLOSE COMPLAINT NUMBER VIEW resolved i have closed from my side Sep 28 2016 2:51PM ptp489 Sangita
912 28/09/2016 21222 Sachin Gurao SERVICE Pune Water Solution Ė Latur Stock not shown Franchise stock Button VIEW resolved Resolved, please check Sep 29 2016 11:27AM ptp489 Sangita
913 29/09/2016 RUPAJ RUPA JOSHI SERVICE 4371516314 UNABLE TO CLOSE COMPLAINT NUMBER... VIEW resolved i have closed from my side, please check Sep 29 2016 11:30AM ptp489 Sangita
914 29/09/2016 RUPAJ RUPA JOSHI SERVICE 61430 -UNBALE TO REGISTERED NEW ADDRESS(ADD:106, KIRAN CHAND SINHA RD, BOLCK-GA-11, 1 ST FLOOR, D TYPE, GANGEST GARDEN, CHIPPUR ) VIEW resolved Resolved, Please check and confirm Sep 30 2016 12:51PM ptp489 Sangita
915 29/09/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete serail number 1 with OC/OW details for customer id 76426 VIEW resolved Resolved Oct 3 2016 3:20PM ptp489 Sangita
916 30/09/2016 RUPAJ RUPA JOSHI SERVICE Kindly delete serial number 1 for customer id 157241 VIEW resolved Resolve,Please check Oct 4 2016 11:59AM ptp489 Sangita
917 30/09/2016 21222 Sachin Gurao SERVICE STN print not shown ,Stn load reprot fail VIEW resolved Please refer STN NEW Report Oct 4 2016 11:26AM ptp489 Sangita
918 30/09/2016 21222 Sachin Gurao SERVICE STN LOAD REPORT FAILED ,FIND ATTACH SCREEN SHORT VIEW resolved Please refer STN NEW Report Oct 4 2016 11:26AM ptp489 Sangita
919 30/09/2016 199909 SKBSP SERVICE CS updated but not getting displayed in service call allocation VIEW resolved Please Elabrate the Problem in mail, sangita.choudhary@ionexchange.co.in //contact on 30472084 Oct 6 2016 11:05AM ptp489 Sangita
920 30/09/2016 140461 SKBSP DM CS updated but not getting displayed in service call allocation VIEW resolved DUPLICATE ENTRY QUERY Oct 4 2016 11:27AM